We rented the 3bdrm apartment, which is a studio with queen bed, with a door connected to a 1bdrm (two twin beds) and a large living area with a king bed plus dining plus the kitchen. Kitchen is very well equipped, in fact with most items sparkling clean like brand new! There is no stove, but there is a electric cooker/pan that can be used for stir fry or any use. There is even a rice cooker. The property manager is excellent, contacted us and remind us clearly how to check in as we arrived late night. The location is superb! Gondola/Luge/Paragliding/iFly activities are just few blocks walking. Also short walk to a part of the downtown where you find shops and others... In fact, the paragliding lands right on the patch of lawn, in front of the apartment. (Btw we tried the tandem gliding. We are not the adventurous type. Though this tandem gliding is scary to imagine, it is actually pretty doable. You walked a few steps and it takes off at 30+km/hr, then just swerve in the air within seconds. At most speed, if the pilot swerve left/right, speed might increase to at most 60+km/hr but majority of the time it sails smoothly. In no time, like 10-12 minutes, you will land on the field. Basically you just land and stand without even walking. Thanks to Bella Vista manager encouraging us to just park the car after check out, and go try it :) Btw the guidebook about Queenstown, available in the room is very resourceful and most complete of all tourist info about Queenstown. I would recommend you read that Guidebook in the Bella Vista apartment room if you are first timer to the area like us. You will get a good overview to plan out your activities and stay in Queenstown.

Will be more sensible if the king bed is inside the bedroom while the kids twin bed is outside at the living room. But no issue with this. Nothing much to dislike about.

I like everything about the property. First, the car park is just in front of your room, it is convenient for you to unload your luggage. And the property is well-equipped. You had everything that you want, from an umbrella (you know you really need one when it rains) to iron, microwave, cutlery, dishwashing liquids, and so on. The room is about the right size, so it can be warmed up quickly. The bathroom is clean and spacious. The light is bright, you know how important the light is when you do your makeup. Just one drawback is the room is not completely soundproof. Overall, I have a wonderful stay. It is value for money, given it location, cleanliness and facilities. I strongly recommend this place.

My partner and I opted for this hotel on our trip to Queenstown as it was more of a self-contained unit than what we were seeing in a lot of the other hotel options online and we're very happy that we did. This little apartment we had was snug, but very comfortable. There were two armchairs, a table, our beds and a small kitchen in the corner for you to use, including a fridge (however no cooking facilities.) The bathroom was sizable, and there was a very nice shower that we really appreciated especially after all the day's activities in town. It also had a nice view over the next-door school field, and onto the mountain which was lovely in the evening just to watch the sunset. There were also laundry cleaning options if required, and the internet was great. Would highly recommend this to anyone wanting a bit more of a self-contained style of accom.

There wasn't a lot that we didn't like about this room! We really appreciated how quiet it was as it wasn't on a main road. If I was nitpicking the only thing that could be missing would be air conditioning but due to the normal weather temps in Queenstown, I didn't feel we suffered from not having it haha. Additionally, we were provided with a fan.

We loved how everything is within walking distance of the motel. The skyline gondola is literally your neighbor. Shuttle pick-ups for tours and activities are also walking distance(5-7mins). The availability of coin-operated washer and dryer is also a plus especially if you're staying long and don't want to bring home dirty laundry. They are also very generous with towels and coffee/tea. You are also able to trust them with storing your luggage before/after you check in/out if you need somewhere to store them so you can go around the city.

The only thing that we wish could be improved was the bed. It was two single beds set beside each other to make a larger bed but because they're originally singles, there is a hard dip in the middle that was extremely uncomfortable to sleep on especially if you and your partner like being near each other.

Great location and easy walk into town and the local grocery store less than 5 min walk away. Room was a good size and had everything we needed. Was great to have a laundry on site too. It was clean and warm and the bed was so comfortable. Oven in the room was good to have too, esp with a small child. Staff were friendly too

Nothing it was perfect.

The location of the motel is great for walking into town. The room was very tidy and clean when we arrived. Check in was easy as the key was left on the counter with my name on it. We had unit 19 and 20 which had a connecting door as we were a family of 4 adults. This was great as we could open the door to make the room feel bigger and the family as one.

Unfortunately the previous person in unit 20 had spilt something or had been sick as it smelt quite bad. We had to try and air out the room most of the time. The rooms were nice but a bit outdated. We changed the sign around for our rooms to be serviced on the second day, but this was not done. We found new towels etc in the laundry and changed our own.

For a chain hotel I was pleasantly impressed …. Facilities, room was clean, washing machines available , great location, parking, near to town… the best was the hotel receptionist/manager, he realised we had a lot of baggage so upgraded us to a larger room on the ground floor, he was very polite and extremely helpful (apologies I didn’t get his name)- credit to the hotels team …

Nothing

We rented a personal locator beacon (which was a safety device for our trek in Routeburn - our purpose for visiting Queentown). When we completed the trek and returned to Queenstown, the shop which we rented the beacon from has closed for the day. As we were leaving the next day, the staff in the motel offered to return the beacon on our behalf and they managed to do so without any complain. Kudos to the team

Our room on the ground floor was near the carpark, would have preferred more privacy.

The motel was in great location, five minutes walk to town. Next to area where the tandem paragliders landed, fascinating. It was very quiet, no noise even from the adjoining rooms. The host was very helpful in advising us of supermarket close by and of Balls and Bangles cafe for breakfast or lunch. Great laundry facilities, which also had extra towels available and tea and coffee sachets if you had run out.

There was nothing I didn’t like.

Upon our arrival at the motel, we were pleased to discover that the staff had already activated the heat pump, providing immediate comfort upon entering our room. I greatly appreciated the cleanliness and tidiness of the facilities, which included a complete array of pristine appliances. Additionally, the motel's proximity to the center was a favorable aspect. Furthermore, the view from our window was delightful.