Good location, very close to the city center. We received a map at the check in and helped us very much. We also got lucky and for 2 days got a parking place on the street, but also the hotel guides you to a parking place nearby (it is a bit expensive). We had in the room ironing table and iron, minibar (empty), hairdryer, air conditioner. Room was big enough and clean. The interior garden is a big plus.

There were no slippers or bathrobes. The wifi internet worked but sometimes in the garden had low signal. The breakfast is not so variated. The pillows were way too soft for us. The building is old and at ground floor it smelled like mold in some areas.

Staff were helpful and always happy to make tea or coffee for us . Breakfast was also very good scrambled eggs, salad cereal fresh fruit + quite a few other things. There was a box off toiletries at reception that you could help your self to . If you wanted your room clean you needed to put the tag on the door. Quite a small basic hotel but homely I would stay there again The hotel was just a short walk to the town square 5-7minuets .

Excellent central location with just a short walk to the city square. Was perfect for being centrally located but still far from the city noise. Good breakfast that fulfilled our needs/expectations. The room was a kind of a double room with a double bed at one side and a sofa bed on the other adjacent room what was perfect for a family with two small children. Staff at the reception desk was very friendly and helpful. There was a nice inner yard and also a small games room.

A but unusual that you need to ask the room to be cleaned as room service is not done by default, but not a real problem.

Had a very warm greeting on first arriving at the hotel. Our room was upgraded (thank you) and very spacious and comfortable. At breakfast there is a good selection of hot and cold food. Good location for the Old Town Square, just a 2 minute walk away.

Nothing to really complain about. Staff were lovely. Hotel was well located and very well kept.

It was one of the best hotels I've stayed in. From start to finish, communication was great. The staff can't do enough for you whatever time of day or night. They are friendly and willing to help however they can. Breakfast had a good selection of food and hot and cold drinks. The scrambled eggs are cooked perfectly! The beds were extremely comfortable, and the room and bathroom were so clean! It had everything we needed. I would 100% stay here again and recommend it to everyone wanting to go to Krakow. Location is off the main square but only a 2 minute walk or so away, which suited us. Our last day, we had an early flight, so reception pre-arranged a breakfast/packed lunch for us to take to the airport!

I have nothing bad to say about this hotel or the staff.

Good location just outside of "old town", plenty of restaurants within short walking distance. Surprisingly easy to find street parking. We had a "family room" and it was perfect with one double bed in one room and a completely separate room with a sofabed for the kid. Had a good breakfast.

if anything, a bit too pricy, so not value for money.

Very nice pleasant staff in particular Kasha, Karol and Emilia! Very well located near the city center. Small supermarket next to it and hairdressers 😃

Maybe can change a little in the breakfast menu. But it was delicious especially the daily salad. Ps: i would prefer the muesli without corn flakes inside

I was happy staying at the hotel. the personnel was very helpful and very attentive to client's expectations. There were varieties to choice from for sandwiches but only one choice for warm b/fast- sausages and scrambled eggs nothing else for the 5 days I stayed _ so it would be nice to have a variety to choice from here too.

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Good selection of fruit, fruit juice , cheese, cold meats and salad accompanied by different breads. Croissants and good coffee also available! Our breakfast set us up for the day. We also liked to see that the hotel catered very well for families. Toys and games were available for adults and children alike. There was a relaxing outdoor space to use too. Finally, a small indoor lounge area for relaxing outside your room. Really liked the ambiance when we returned after our dsy exploring.

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I would like to convey appreciation to reception staff, particular a lady I think called Kasia who was very patient with me and my mother with enquiries and information. She was lovely. Also appreciated the no-room-service-unless-requested approach. But perhaps make coffee and milk refills available as well as refill bathroom products for those not requesting room service.

Some street noise at night,which I appreciate is out of control of hotel.