My family had the pleasure of staying at Europejski Hotel and couldn't be more delighted with the experience. From the moment they arrived, they were greeted by the warm and attentive staff who truly went above and beyond to ensure their stay was comfortable. Their friendliness and professionalism made a lasting impression. The hotel's old-fashioned style is simply beautiful. It exudes charm and character of Kraków with exquisite decor that transports you to a different era while still providing all the modern amenities you could need. Each room is tastefully appointed, making it a lovely retreat after a day of exploring. One of the highlights of their stay was the fantastic breakfast’ food selection; a diverse menu that caters to all tastes, showcasing local flavors as well as classic Polish breakfast’ dishes. Moreover, the hotel's central location is unbeatable. It's within walking distance to all attractions, shops, and restaurants, making it the perfect base for exploring krakow.

Due to the central location of the hotel, the night traffic was a bit of a nuisance

We loved the past century charm and the fact that the hotel chose to stay authentic and keep the “European” kind of vibe going on. Even though all furniture and decorations were almost too old, that was the real plus that made the hotel look and feel genuinely antique! Its location is very close to everything and we felt it could not have been better. The hotel is a few meters from Galeria Krakowska which also serves as an entrance to Krakow Głowny (main station) and right in front of the tram line. Although you can hear the tram, the room was not noisy and we slept really well (the pillows were dreamy)! Everything was clean,nice and tidy and the room always nicely warm! The breakfast buffet was nice and had food choices for everyone. The breakfast restaurant had beautiful big windows looking towards the city which made it feel like we were sitting at a nice cafeteria.

Honestly, it would have been nice to have a pair of single use slippers.

A relatively clean room, an eye-catching atmospheric design, a quality breakfast, an excellent heating and hotel location, comfortable amenities.

It should be mentioned that we stayed overnight and were given a room even earlier than the check-in time. Though our happiness faded away when we saw the room. It had been warn out and outdated with old wallpaper and obvious signs of mildew. The wardrobe had a broken door and a carpet seemed to be one hundred years old with the relevant consequences. I felt like being decieved considering that the hotel was almost empty and there were many much better rooms that were being cleaned at the moment.

Very friendly, helpful and English speaking hotel staff; nice, clean room looking out on the square in front. slept with the window open, without much noise from the city. PERFECTLY located for me, a stones throw away from the (glowny) railway station, across the street from the old city, there's a small supermarket around the corner, the interior of the hotel is great if you like the style (I do!) the bed was like a womb, the breakfast was jummy. I didn't use any of the spa facilities, maybe next time, because I will me back in Krakow in May, and will definitely return here.

no dissapointments.

We absolutely loved The Europejski. The staff could not have been more friendly, helpful, approachable. The building retains a great many original features, and its quaint decor really adds to the atmosphere. It is very clean and very well maintained. Our mattress and pillows were A1, as comfortable as you can get in a hotel, certainly to our taste. Shower was very hot and very powerful, something often overlooked, and not the case in many older properties. Not so here. The rooms are kept very warm, excellent heating, but large windows, and double layered curtains make ventilation easy, whilst preventing draughts. Tea tray was refreshed daily, and included a bowl of refreshing sweets, along with bottles of still and fizzy water, which was great. A small fridge was provided, meaning I could chill the water for overnight. Breakfast was epic, the amount of choices on offer were fantastic. I did not recognise everything that was there, being English (!) but we had a go at the various meats and cheeses, pates, terrines, along with everything else you could want. Breakfast is from 7 until 10 so there is plenty of opportunity to be fed and watered for the day ahead. Our room was very large, included a separate sitting room, and was easily accessible by stairs, or by lift which worked throughout our stay. Access to the market square, old town, and the main railway station was perfect, literally a 3 minute walk to platform 3 and the train to the airport. It is only a few minutes walk in any direction to the sites of the old town, and a bit further on to Wawel Castle (amazing) the Jewish Quarter, and to the university botanical gardens in the communism district. We did not need to use any public transport at all in our three day stay and We would have no hesitation in booking to stay there again.

This is not a complaint, the following did not bother us at all. The hotel is situated on a busy interchange, with tram stops and buses running continually. This can be noisy. We remedied this by airing our room earlier, then closing windows and curtains before bed. This is a city centre hotel with excellent access to the old town, main railway station etc, there will be some noise

Very good location. Its a short walk from the main train station and situated just outside the old city. Excellent transport links. Our room was very large, with a comfortable three piece suite. The view was across the square towards the shopping centre and station. The staff could not be more helpful and friendly.

The bar room has been closed since Covid, which is such a pity as it looks lovely. It would have been nice to sit outside on the sunny decking area with a drink.

We booked Hotel Europejski because the old world hotel charm appealed to us and free parking was available, since we planned on hiring a car for our stay in Krakow. It does have a great old world charm, from the reception area and front desk, to the restaurant area where we had breakfast each day (included in our rate) and in our room. The hotel staff were great, both front desk and restaurant. One particular gentleman on the front desk was particularly friendly and helpful. Our room was very quiet. We were at the back of the hotel which meant we didn't get much of a view, but on the flip side, we weren't exposed to possible tram and traffic noise out the front. The location of the hotel is perfect, easy walking distance across the road with suitcases etc. to the main station.

The hotel is obviously a very established and historical hotel. The rooms are a bit dated but very, spacious, comfortable and clean.

Excellent location. Excellent staff. Very clean. Love the old style decor. Kettle with tea, coffee in room, plus water which is replenished daily. Fridge in room. Good breakfast.

Wallpaper peeling from walls in bedroom. Shower head was loose. Layout of breakfast buffet is very cramped. Difficult at busy times as everyone is queuing in very small area and stretching over uncovered food to reach cereal bowels. Could be better laid out. Also breakfast is now served in bar area which is quite dark - used to be served in nice bright spacious room behind bar with lots of room and more food selection. Bar / restaurant have been closed for 2 years now which is a shame. This time room had no safe or slippers which we always had on previous stays.

Everything! It was beautiful, warm, comfortable. The staff were nice and helpful, warm atmosphere during the new years, location was incredible! Everything was without a doubt far beyond expectations.

The only thing we had a bit of an issue with was the WiFi in our room, it did have a very strong signal. The truth is, we didn’t really use it, since the location was so good, and we just explored all day long.

The cleanness of the room, and of the hotel in general. The hotel inside is in a good shape. There was a pleasant smell as soon as I entered. Moreover, I really appreciated the interior decorations, it really took you back in time in the 1880s-1890s. This hotel had personality which made our stay all the more pleasant. The location is excellent, very close to the old town, central railway station, Jewish quarters, and to pretty much everything important. The breakfast was also quite good, decent variety of food to choose from, typical polish. The staff was quite attentive at all times. We always found the room clean and tidy, as well as a small bottle of water for each guest, some tea, coffee, hot water boiler. That was a pleasant surprise. In the central areas of Krakow, very few hotels offer parking let a alone for free, thus it makes you wonder why should you stay at a 4-5 star hotel if you are not offered a place to park your car. The hotel also offers a place to relax within its courtyard.

I can't think of anything, to be honest. For a 3-star hotel it went beyond my expectations. It's really hard to find anything to complain about. Unfortunately, the hotel restaurant was not open except for breakfast. Perhaps the amount of food choices for breakfast could be increased.