My single room (#11) was very small, however the bathroom was large and lovely. The windows were high so that i could not see the ground below, however there was a beautiful tree outside that i was able see. Very good location, walking distance to everything of interest, quiet. Staff was excellent. Breakfast was the same everyday--a good selection of breads, yogurt, juice, fruit, cereal, eggs, meat, cheese, tomatoes/vegetables, plus lots of choices of coffee and tea.

The only thing that i didn't like was that the room was smaller than i expected.

The staff was super friendly - Martin especially. Charming hotel! We were on the main level. Room was large and contained proper amenities. This included a small fridge, hot water kettle with an assortment of teas and instant coffee, a desk, queen bed and one chair for relaxing. I was also happy that we had a private, outdoor patio area with bistro table and chairs, though the mornings were too chilly to enjoy it. The hotel itself was classy but a little dated. The location couldn't be better! Close enough to the excitement but far enough to not be bothered with the noise. Also, access to the Planty was just across the street. This is a beautiful central park that goes around the Old Town and is enjoyed by many. Hote isl very close to all the sites you need to see including Wawel Castle and grounds, the Square, restaurants, churches and museums. Parking was adjacent to the hotel and low cost with easy in and out privileges.

Hotel a little dated.

The staff really do go out of their way to help with any requests you might have. Our room, No. 17, was on the first floor. Good size, black-out windows; very large and comfortable bed; TV; kettle with coffee and tea; extra pillow; good breakfast - even for vegetarians. Soya milk was provided on request but not as standard.

Walls are quite thin and we could hear other people's conversations and the bath and sink taps running. We didn't notice there was a kettle in the cupboard with free tea and coffee until the second day - maybe this could be more clearly pointed out; also green tea as an option could be added to the tea bags.

Quiet place. Very clean. Helpful staff. Good breakfast that can be enjoyed at the table outside. The location is awesome, close to major attractions. It's a great place if you expect to spend most of your time outside, strolling through city!

Apparently there is a only one room with terrace, that is presented on pictures. So if you are aiming for that, you need to explicitly ask for that room, else you will get the same standard but without terrace. The room we got had two small windows including one in the bathroom. Beware if you want a lot of sunshine in your room.

This is the second time we have stayed at this hotel and once more were very pleased with the service and accomodation, had a nice selection for breakfast if you are looking for something different from a fried breakfast, Had plenty of yoghurt, meats, cheeses, fruit, bread and pastries. Stayed on ground floor and room (3) had a tiny terrace with small table and 2 chairs. Room was quite large with antique funiture and beautiful parquet flooring. Bathroom was quite large as well, with shower over bath. Location was within 5 mins walk from Castle and river and 10 min through park opposite to Main Square.

Only down side was the over bath shower this did not work and had to use hand held one on the side of bath, which was not ideal as had to wash one handed as it kept coming loose from holder and soaking floor. Reported to reception and asked for this to be fixed on 2nd day of 5 day holiday, still wasnt fixed by time we left.

Superb location approx 5 minutes from Wawel castle, large room, lovely shower and comfy bed, coffee to go was very useful, nice sitting out area outside our room, extra pillows were in our room as requested, typical Polish hotel next to the park and Martin the manager was so helpful, couldnt have done more for us...

Thought maybe some sweetie type buns at breakfast would have been nice. Taxi from airport was approx £25, the return journey was approx £8 as we used Bolt...

An exceptionally cozy place in what feels a well-kept XIX c. manor in the middle of Krakow, pretty close to both the Old Town and the Glowny Station. The hotel has pleasant antique atmosphere while otherwise it's fully modern, clean and comfy. The breakfast had a generous choice of dishes, everything was delicious. The staff was very friendly and attentive, either helping us get our luggage up to the second floor, letting us leave it till the evening or helping get the appointment with a local vet via landline. Speaking of which, the hotel is pet-friendly and our cat enjoyed our stay enormously, relaxing in the mellow atmosphere of the place. Guess he liked it the most during our long journey. We wished we could stay longer, but the hotel was fully booked for the next days, so we bid farewell to this beautiful place till the next time C:

Fabulous location 10 min walk from old town... 5 mins to castle... Central for pick ups for tours Hotel has everything u need for a short stay... We were there 5 days... Its clean.. Comfortable... Breakfasts were good... Quiet.. Loads hot water.. Tv.. Tea making... Staff were brilliant... The whole place needs bit of TLC... But value for money certainly... Would definitely go again..

It was fine all round... Bit of paint... Clean up outside... Thats all

The location of the hotel is excellent, in the real centre of Old Town. Great for pet owners - the park is just over the road. Our room on the first floor had just one very small window and was very dark. The bigger problem was the absence of air conditioning since we visited the place on very hot days. Staying in the room with the baby was the real problem. Otherwise, the employees were very nice and friendly. Breakfast sufficient, in a nice room.

Absence of air conditioning in the room.

The hotel location was absoloutely fantastic, right outside the tours pickup spot, which is incredibly convenient. Clean, comfortable and very spacious room. The staff on the front desk were always helpful, we would definitely stay again.

Breakfast was a little limited but still okay. Can be a little noisy when the windows are left open, especially in the day.