The whole experience of the hotel was just first class. Very friendly staff who were more than helpful. I have to admit we didn’t use the restaurant as we wanted to explore and eat out, but we used the bar and it was very relaxing. The room we had was perfect. Good size. Very warm considering it was very cold weather while we was there. Even though our room was looking out to the road (like I think most are) you here no road noise at all, and it’s a quiet road anyway. As the rooms are high up you can’t even see the road from your window, and you can enjoy the views of the park. Would really recommend this hotel for everything.

Nothing was not to like.

Excellent location near to Old Town (only a 5/10mins walk) but in a little belly quiet location near park and Wawel Castle. Room was spotless and all facilities were as described. Tea and coffee facilities - we needed to buy milk as only coffee crème available. Price was extremely reasonable and would definitely return. All staff were extremely friendly and helpful - couldn’t do enough for us.

Bar area was slightly small but that only added to ambience and quaintness of the hotel. Slight issue with us having twin beds rather than double but that could have been our fault at booking stage.

Everything was fantastic! The location was a short walk to most major tourist sites, the staff were all very friendly and helpful, the breakfast was varied and delicious, and the beds and pillows were very comfortable. This was one of the largest hotel rooms and most comfortable beds we've had during our travels in Europe, and everything was very clean and modern. The breakfast buffet each morning had a great selection that varied slightly from day-to-day with a menu of items that could be ordered as well, such as eggs, omelettes, pancakes, and oatmeal. The bar offered a nice area to relax and the drinks we ordered were delicious. We would absolutely stay here again!

Great location and friendly, helpful staff. Comfortable bar area. Nice breakfast selection of hot and cold food. Comfortable bed and rooms nicely decorated. Eco conscious - only change towels and bedding when requested using towel placement/request card. Prepared takeaway lunch for us as we were leaving for a day trip too early for breakfast - sandwich, muesli bar, fruit, yoghurt and bottle of water.

Needs firmer pillows. Even when shower door is closed properly, the shower leaks - slow draining makes this worse at times. Our room was pretty compact (107) but the other room in our booking was a good size (same room type) so just depends on what you’re assigned.

Location - perfect, next to Wavel castle (as the name of the hotel hints) Room - ours was in the street level which was a bit concern at first but during the weekend stay we did not hear a thing coming from other rooms or from the street. Perfect! Wifi - fair enough, no problems. Breakfast - OK. The offerings were just fine for people who are omnivores or vegetarians. Vegans are also considered so fear not if you happen to be in the premises. Staff - perfect! A few extra requests were delivered without a hitch and planned surprises remained surprises to the end. Regards to Mr. Pawel!

The breakfast was OK although there were few surprises with - my spouse complained the pancakes texture tasted a bit that they were from a powder mix (I guess a matter of taste) - I got myself a poor luck with dried fruits which hurt my teeth while eating the morning porridge but I can't really blame the kitchen for this

Room size, pleasent Staff and good breakfast

The distance from public transportation

We had an incredible stay at the Wawel Queen Hotel! It was comfortable, charming, and everyone who worked there was so nice! The best hotel in Krakow for anybody looking for an intimate and "neighbourhood" place. The location is absolutley fabulous to get anywhere in Krakow (Easy to walk to Market Square less then 10minut) and the hotel is well designed and superlative quality throughout. Not a massive hotel with never-ending facilities.Absolute hidden gem of a hotel. Amazing rooms, with the most comfortable beds,our room was clean and well maintained. They served a delicious breakfast for a little extra charge. The staff was incredibly friendly and attentive, ensuring every detail was perfect. We highly recommend!

Maybe the bar could be open a bit longer.

The room was a good size and very comfortable. Nice to have tea and coffee facilities free of charge. The bed was very comfy, and the air-conditioning was brilliant. Very good breakfast included, a wide choice. Clean towels every day, which was nice. The location was brilliant for the old town. The Jewish Quarter, Kazimierz, and the former ghetto were not so far to walk to. Lovely selection of restsurants nearby. Highly recommend.

The shower, it had a rainfall shower head, but the shower area size wasn't big enough for you to avoid the initial cold water temperature. Also, water seemed to get under the door it didn't seal shut very well. So there was water on the floor when you got out and also the shower had to be fully off before you opened the door as it folded inwards or there would be more water on the floor.

The location of the hotel was perfect, short walking distance to pretty much everything and our hotel room was beautiful. We stayed for 3 nights and had clean towels every morning, the bed was super comfy & the rooms were lovely and warm. The castle is just a few minutes walk to the right if the hotel as you walk out which is so pretty & plenty of shops and restaurants nearby. Will definitely be returning, overall amazing stay!

Nothing

From check in to check out everything was fantastic. Bar and lounge area lovely to chill out in after a day exploring with a mulled wine! Bedroom was a good size with lovely bed and tasteful decor. The bathroom was bright with all the amenities needed, shower was great. Breakfast was plentiful - from what you could choose yourself to the menu choices. Certainly a place to come back to - the location is ideal to explore Krakow.

There is nothing not to like - great hotel in fantastic location.