The hotel is a solid 4 stars hotel. I liked it. Modern. Clean. Helpful staff. The street at the entrance is a street with souvenirs shops and totally ok. I am a middle aged woman and I travelled alone. I felt safe. I would also have no problems bringing my kids here. Therefore I do not understand the reviews that say that they felt not safe here. I have live and travelled in quite a few places and therefore I have some perspective. The bathroom was small (I was in a single room) but modern. Hot water worked perfectly. Coffee, Tee, Chocolate for free in the lobby. 2 bottle of water for free in the room. These little things make you feel at home.

These are minor points: Part of the furniture should be renewed. It didn't look so nice. The safe in my room did not work.

Everything about he hotel was perfect for us. We arrived early from the airport but were able to check into our room at 12.00pm - a real bonus!! The hotel is in a very central location just off Rossio Square and it was easy to walk to sights and restaurants in Baixa, Chiado and Alfama. As we were close to Rossio Square, access to Bus and Metro travel was also very easy and our visits to the Tile Museum and Belem hassle free. Our room was spacious and VERY clean (fresh towels every day and bed beautifully made up) and also very quiet. The girls on Reception were also very friendly and helpful and a credit to the Hotel, making us feel very welcome at all times. We would recommend this hotel to anyone visiting Lisbon.

Nothing comes to mind

just a few metres from the metro station and walking distance from city centre, a lot of restaurants and shops around the hotel.

Parking is not easy , they do advertise on the page that you can park in the garage nearby, but if the garage is full then the next best option is a 10 min walk to the hotel. Even with car it is nearly impossible to reach the hotel as the hotel is not next to a parking lot, there is a parking for taxi but if it is crowded than good look. We had to stop at the busstation unload everything (3 suitcases a baby stroller and the baby) I went to the next car parked, 30euros a day and then walked 10min to the busstop to get everything and walk to the station. Even then i would recommend the hotel but keep in mind it is not easily reached.

Nice bathrooms, the beds and pillows were comfortable. The staff is great, they are happy to help at any time. It’s great that you can open the doors/ windows to get some fresh air. I don’t understand why people are saying that it’s loud. It’s next to a busy pedestrian street, hundreds of people walk it daily, however it gets quiet after 11pm. You can’t even hear it that much if you close your windows. It’s great that they have a mini-fridge in the room. The breakfast area it’s nice and chic!

All good!

Fantastic staff, especially Igor. Fantastically clean. The area was a little sketchy, but only round the corner from a better part of town. I would have felt a little worried if I was a girl alone in the street outside, luckily I was with my husband, and I'm not easily bothered normally. However, we had no problems, just felt a bit scary with lots of young men just hanging about especially in the evenings.

Everything else!! Fab 👌 I would recommend the hotel

Great location near a metro station and the main shopping/restaurant streets. The beds were comfy and we appreciated the big bathroom with a large shower (and good water pressure for once). The staff was helpful with holding our luggage before check in and guiding us to a hospital and pharmacy when we needed one.

The street below our window was very noisy long into the night. We stayed during the new year, so it was understandable, but the second night also had chatter and music reaching up to the room until 2:30 am.

Excellent location. Spotlessly clean and well maintained. Our bedroom and bathroom had everything we needed. The bed was super-comfy and large. The bathroom was roomy, clean and included a nice selection of toiletries. The staff were friendly and helpful, particularly the young woman in the restaurant at breakfast and the female receptionist who checked us out. The breakfast is on only €10 per person and was excellent.

It’s next to a few souvenirs shops and graffitied buildings, but don’t be put off by that.

Spacious bathroom, large comfy queen bed (good alternative), blackout curtains & practically noise proof for a central location. Spotless & clean. Plenty of places to store clothes. Good Air conditioning being 28c whilst in city. Very friendly & helpful receptionist.

Didn’t have the specified 2 single beds on the first night only a double bed, would understand but booked months in advance. Would of liked a milk based sachet or crème to make a hot drink, unable to drink English breakfast tea or black coffee without dairy.

Location is very good although be aware - the street where the hotel is located is very narrow and not suitable for a taxi , but the road is only about 100 metres away. We travelled by metro which is only a two minute walk away. The room was BIG and the bathroom was very lovely. There were bottles of water free as well as tea and coffee with a facilities in the hotel dining room for tea and coffee all day. This was a lovely hotel and I would stay here again.

Nothing it was all good.

This hotel is right in the heart of downtown Lisbon being just a few steps away from Rossio, Praca Figueira and Praca Martim Monez. We requested an earlier check in and the hotel were able to accommodate us. Staff were friendly and polite and available 24 hours. The room overlooked the pedestrian street between Rossio and Martim Monez and was surprisingly quiet. It was clean, spacioius and very comfortable with tea and coffee facilities, water, chocolates and a mini fridge. The bathroom had an amazing rainfall shower - it was hard to drag ourselves out of it! - and toiletries were provided (shower gel, body lotion, soap, shower cap). Luggage storage facilities are available which is great for an early arrival/late departure. Would highly recommend this hotel and we'll definitely check availability next time we plan to visit our favourite city.

Can't think of anything that would add to the enjoyment of our stay