Lovely hotel with great staff and attention to detail! Really appreciated the treat of port and cake after we checked in, thank you and the little touch of the book left to read in the room. Wonderful break fast , just perfect

Think the menu in the gastro bar could do with an update and a few simple additions such as a simple burger with a few proper fries . Feels as if it is a bit like non cooked food . Just a few simple changes and some good sandwiches would go down well and even an omelette / frites

The location is superb, being right in the heart of historic Porto is amazing. Staff were lovely and helpful and the hotel was very nice and clean. The breakfast on offer was great, had one of the best smoked salmons there. The complementary port in the room was a very nice touch I enjoyed after half a day of travelling.

There was nothing to dislike, to be fair. Would probably sacrifice a bit of bathroom space, which was large for more space around the bed but that is a minor thing. The room was really lovely.

Very close to lots of sites. It’s in a pedestrianised area but some taxis are allowed to come straight to the door. The breakfast was amazing. We had rooms facing the side, which meant it was very quiet, albeit no view. The Bathroom was large. There wasn’t much room between the end of the bed and the wall, but otherwise fine. The staff were all so helpful. Very impressed with them. We also enjoyed the little biscuit/cakes in the lobby each day and the chocolate on our bed each night. Wi-Fi worked well. We didn’t use the pool etc but it all looked very good.

Not really a dislike but it needed a bit more storage or hangers for clothes.

Customer service is exceptional at this hotel! The staff were very friendly and went above and beyond to ensure we had a great stay. We were greeted with a small bottle of port and dessert upon arrival. My birthday was a couple of days later (I didn't mention this to the hotel)....we were out all day and came back to a bottle of sparkling wine, dessert, and a birthday greeting from the hotel. The hotel itself is beautiful and the free breakfast was very tasty. The location is ideal for spending the day walking around.

We had twin beds and I wish the beds were a little more spaced apart.

We were impressed with the Pousada Do Porto - Rua das Flores. The staff were very welcoming and pleasant to approach. At reception they were very informative of the historic area, assisted with restaurant recommendations and bookings, etc. The hotel is set right in the historic area on the main street. Although on a pedestrian street it is an easy walk with wheelie luggage from the Sao Bento taxi stand or if needed the taxi may drop to the door. The hotel is in an older building typical of Porto architecture, but is renovated with a modern and smart decor and vibe both in the common areas and rooms. The breakfast buffet offered an excellent choice, with cooked food, such as eggs, and bacon. It also serves cereal, pastries, cheese, yoghurt and fresh fruit etc. We were three people in the room with one person on a comfortable sofa bed. The room and bathroom were spacious enough. There were coffee/tea facilities in the room, as well as complimentary water. There is also a great bar in the reception with tables outside to enjoy a drink and enjoy the atmosphere. The convenience of the location makes it easy to walk to the main historic and cultural attractions, down to the port restaurants and shopping area. The immediate street outside the hotel has an array of clothes and jewellery shops, bakeries, restaurants and tourist shops. We would thoroughly recommend this hotel.

All good

1) location location location - Rua das Flores is at the heart of Porto, IMO 2) Rooms (although a *bit* small) and facilities are great, new / renovated, modern, clean and sleek. Nice gym, sauna and “cozy” pool, too. 3) Service: top notch front desk, bar/restaurant and breakfast. Special shout out to Roberto at the front desk and Ines at breakfast.

The BEST part is the location, IMO. You’ll be at the center and walking distance of most of the Porto highlights. Lots of restaurants, wine bars, shops and ice cream stores nearby. NOTE: The location is a popular place, so be ready for lots of folks strolling by… sometimes a little noisy but manageable.

The staff was AMAZING! Friendly, knowledgable, helpful-simply amazing! From the moment of check-in to check-out every person within the hotel was amazing. I have never had an experience like that at any other hotel (and I've traveled extensively). Firstly, our flight arrived early in the day, and we realized that the hotel may not be able to accommodate our early arrival, but to our surprise, they indeed were able to get us checked into our room a couple of hours early. Unfortunately, we had a single bed instead of two beds. The hotel staff immediately corrected it and got another room ready for us, which was an upgrade, still before the official check-in time. The room itself was renovated very nicely. We visited the 'cozy' pool and sauna, which again was clean and in good repair and had just enough space to be comfortable. The workout area was again clean and cozy. Next on the list was the wonderful daily breakfast. Fresh fruits, meats, smoked salmon, bread, coffee, pastel de nata. Zero complaints from my tummy. The hotel staff helped to make several arrangements for us upon request. Dinner reservations, tours, and taxis. One last thing to note is that the hotel location is within walking distance of almost everything. It's a great location. It sits on a pedestrian-only street atop a rather large cobblestone hill. Therefore, if the hotel arranges a taxi, that company is able to come right up to the hotel door to pick up and drop off, unlike Uber or some other transport services. I found it very beneficial to have the hotel arrange for airport pick-up and drop-off so one doesn't have to carry luggage up the hill. The cost was very similar to Uber or other transport services-only a 2Euro difference.

I honestly have no dislikes. The hotel and staff exceeded my expectations.

Location, location location! A recently renovated historic building now a wonderful boutique hotel. Room was not large but very comfortable and well appointed. Toileteries were good quality and smelled divine. Excellent breakfast - hot and cold. Hotel staff very friendly, atrentive and helpful for anything you needed. Small. swimming pool and sauna but we never had time in five days to unwind - just too much to see! Would definitely recommend this hotel for a Porto break

Only two l small things - the small amount of wardrobe space which meant most stuff was left unpacked but a very minor thing. Secondly for the class of hotel the quality of coffee at breakfast was below expectation. Good quality coffee would have been a crowning feature!

Location was amazing right on Flores and still not noisy Exceptional breakfast variety of fresh fruit: melon, papaya, watermelon, pineapple Variety of bread, cheeses and meat selection Juices and ability to make mimosas mix of modern renovation and old stone charm Room was small but fine for the 2 of us staff was incredibly helpful and pleasant to talk to Water and cookies upon arrival

Only trash can in room was small one in toilet “Closet” space was very minimal Room was right next to housekeeping closet and a bit noisy at times Hard to tell AC was on took a while to cool room to our needs

Absolutely everything! the building itself is beautiful and luxurious. The facilities are great and we were spoilt for choice at breakfast. The staff are so welcoming, friendly, attentive and genuine. My partner and I got engaged during our trip and we came back to a card, Espumante (sparkling wine) and cake in our room. It was a lovely gesture and certainly added to a very special day for us. We are so grateful! We also had complimentary port and pastel de nata on arrival :)

Nothing - everything was perfect!