Great hotel! The rooms are comfortable and well-equipped, everyone on staff was extremely nice, the breakfast included was delicious, and the location in the animated section of Porto was what we were looking for. The shutters on the windows were really terrific - kept any noise out as well as light so it was nice and quiet. The carafe of port in our room was also a very nice touch.

All around the hotel was great but I think it should be noted that Rua das Flores is closed to cars except taxis. This works beautifully since there are so many people walking there, but if you're coming from the train, etc you need to get a taxi, not an Uber, because Ubers are not allowed on the street. It's hard to pull your suitcase along the mosaic sidewalks so having a taxi take you directly to the hotel is a better option. We were lucky that a friend had given us this information beforehand.

Since the minute we arrived the staff treated us exceptionally. The breakfast was really really good and had it all. The rooms are very comfortable. The whole hotel is really clean and elegant. The location is super close to everything. We enjoyed staying! My great surprise was that we had a really early flight. The hotel arranged transportation with a taxi and gave us a bag to go with breakfast and coffee and two pasteles de nata. What else could I asked for??? Hajaha. Thank you Pousada do Porto for an excellent staying. If we get lucky and be able to come back, we are definitely staying at your hotel.

We loved everything!

The room was a great size with A/C we had a superior room on the ground floor. Great shower with toiletries. Though on a busy pedestrianised street we didn't hear anything during the night. The hotel also had a really nice fragrance which I know is an odd thing to say but it did. Breakfast was good having a mixture of foods which set us up for the day. Great location only €11-12 by Bolt taxi app from the airport. Would highly recommend would definitely stay there again. It was nicely located for restaurants as well.

If you struggle with mobility it's slightly on a hill but that's Porto in general but not in anyway impossible

Attention to detail, chocolates on the pillows and a welcome note with a small carafe of Port on our first night. The staff were really friendly. The room was lovely and very comfortable Great location for sightseeing and restaurants, lots of entertainment on the busy but pedestrianised street.

The bar shut early between 10.30 pm and 11 pm. Our room was at the back of the hotel, we had the tiniest balcony, couldn't really stand on it and with the view of a crane and the noise of the air conditioning unit outside, you wouldn't want to anyway. But to be fair we spent very little time in the room anyway as we were out and about enjoying the sights and experiencing Porto which was truly amazing.

Lovely hotel with great staff and attention to detail! Really appreciated the treat of port and cake after we checked in, thank you and the little touch of the book left to read in the room. Wonderful break fast , just perfect

Think the menu in the gastro bar could do with an update and a few simple additions such as a simple burger with a few proper fries . Feels as if it is a bit like non cooked food . Just a few simple changes and some good sandwiches would go down well and even an omelette / frites

Brilliant location- a short walk away from all the main sight seeing attractions. Friendly and helpful staff at the reception desk. Upon check in we received a free upgrade which was a wonderful surprise. Nice pool and sauna. Wide variety of choice for breakfast.

On the first morning, breakfast was warm and lovely. However for the rest of the trip the breakfast was stone cold (bacon, beans, mushrooms, eggs ect). (We went at different times each morning) A better solution for keeping the food warm instead of using hot plates needs to be thought about. This was quite disappointing as everything else about the hotel was great.

The location was great! It was clean and free breakfast in the morning with some hot choices, not just continental. The front desk staff and the servers at breakfast also very helpful and lovely.

They didn’t have bell hop service and if you Uber, they won’t leave you at the front door of the hotel. A taxi, however will leave you and pick up at the front door. If you are elderly or otherwise compromised, this may be an issue so just be aware.

Great location, in the historic center at walking distance of most of the monuments, musea and of the bridge and with various restaurants in the area.

Small improvements can be made : refills of tissues in the bathroom, more room for clothes hanging, no charging of my bar / room service on the room because "reception forgot to take card print (while they had it through the booking), extra fee to bring the food to the room (extra 10 euros !) while prices are already relatively high for the food itself.

Great location close to river in a lovely street with plenty of shops , bars and restaurants/ cafes. The staff at this hotel are 5star, cannot do enough for you to help you in every way , from making reservations for restaurants, booking wine tours , helping make sure we had absolutely everything we wanted to make our stay a memorable one .without Maria, Suzanne, Patricia & a lovely Brazilian chap , our stay wouldn't have been the same ! They are very special people Pousada should be super proud of them !

The room was a bit small

It had a good central location, and given Porto is very hilly it helped knowing we weren’t at the very top or very bottom of the hill. We had an internal courtyard room so very quiet. The staff were all very helpful and friendly giving recommendations (although some are affiliated with the hotel)

Room could have been a fraction bigger but was fine for our 3 day trip. Breakfast had a decent amount of options and was fine for what we needed. If I’m being picky then having the option of freshly cooked hot items would be nice, rather than the few items they had which were on hot plates.