The Yeatman has a fantastic location in Porto. The historic district of Gaia, technically, but overlooking many of the city’s monuments, including the Don Luis I bridge. We stayed in a room with a balcony which overlooked said view. Waking up seeing birds fly over the city was truly magical. The Yeatman’s 2 michelin star restaurant was incredible, and the breakfast was amazing.

The stay was incredible. However there can be some improvements made where staffing is concerned. 90% are attentive and show real initiative in providing us with what we wanted as guests. However some were not as forthcoming to help as others, got food orders wrong, and came across as rather inexperienced. Finally, while at the pool on Monday 3rd June, guests behind us were smoking marijuana which was not pleasant. We felt awkward saying anything at the time because it would have been obvious who made the complaint. However, I feel if staff were more attentive at the pool could have prevented it by being more present and realising such was happening. Those are minor issues and overall the staff were amazing.

Having the luxury of a pool was a huge bonus. Our room was so comfortable, I slept so well during our 3 night stay. The michelin star restaurant had the best wine pairing we have ever had with a tasting menu. The welcome drink and the staff were so helpful and friendly.

There was a large group of British tourists (whom we originally thought were a wedding party but turned out they were just on a holiday) who took over the pool area for the entire weekend and were drunk & disorderly on both days we went to the pool to the point we had to have several conversations with staff as they completely ruined our experience by the pool which is why we booked this hotel. Staff dealt with it, but not efficiently enough. They continued to serve this group alcohol even though some of them struggled to stand.

This hotel is exceptional; the staff are professional and nice, and everything is clean and arranged properly. The rooms are huge and have amazing views. I was upgraded to a superior room, and the view from the terrace was breathtaking. I spent 70% of my time in Porto/Gaia just sitting on that amazing terrace. The room service was delicious and high quality, nothing cheap here. The Spa had great options. I loved the city, but the main reason I might come back is the hotel.

The tiny TV in the room.

The view from our balcony room was lovely. Our room and the bed were comfortable.All the staff were very friendly and helpful and the food was wonderful. The concierge was also helpful and gave good suggestions of sights and activities.

Housekeeping was a little variable. Towels weren't always replaced (eg the bath mat was taken away and not replaced until the next day) and small things such as tea bags were not replenished. More tea bags were brought to the room when I rang housekeeping to ask, but I would have expected it to be automatic. Also used cups or plates were not removed at the turn down service. The room was cleaned properly however.

Absolutely everything was brilliant, the staff are amazing, could not be more helpful. The whole experience was just fantastic. The Yeatman has just become my favourite hotel ever. The food was superb, service was marvelous. I cannot praise the hotel quality, staff and facilities highly enough. We will be returning again before Christmas. I so recommend this hotel to everyone, an experience not to be missed.

Nothing, everything was perfect

The view from the lobby and from our room was exceptional. The breakfast is very good (great scrambled eggs, sunny side up eggs, great bread and pastries) . The room was spacious and bright. The front line staff was ALWAYS friendly (housekeeping, restaurant, bellman, concierge). Concierge was very helpful.

The room smelled cigarette smoke. Nothing was done after signaling it several times. Staff supervisors were not always responsive but front line staff was ALWAYS friendly (housekeeping, restaurant, bellman, concierge). Room service menu on QR code is not the most user friendly for such a hotel.

We love the Yeatman! This is our third time and we plan to keep coming back. The hotel is beautiful, very grand and well maintained. There are stunning views over the river and the bridge. The indoor and outdoor pools are both immaculately clean and well maintained. The pool loungers are comfortable and generally in good supply. Clean towels are always available. The pool bar is great for food and drink, although rather expensive. You pay for the privilege of eating lunch by an infinity pool with stunning views! Staff are always helpful and mostly speak good English. The rooms are very large and clean, with very big comfortable beds. Good soundproofing from other rooms. Breakfast does not have a particularly large selection but everything is fresh and well prepared. There are lots of fruits, salads, breads, cereals, omelettes made to order and hot food eg sausages and bacon. There are also luxury items like caviar, fresh honeycomb and champagne. Rooms are equipped with kettles and fridges - request fresh milk if you like to drink tea. Overall we had a fantastic time and highly recommend this hotel, especially for couples or other adult travellers. Also good for solo travellers, very safe and welcoming. It probably isn’t ideal if you are travelling with small children as there isn’t much for kids to do and the facilities all have a pristine air to them that doesn’t feel very child friendly! Although there were some children there so it’s it as if they’re not welcome.

Nothing

Beautiful views in a great location to explore Porto The most comfy bed The concierge was super helpful and gave us some good tips as well as made reservations for us

The breakfast wasn’t worth the money, not good quality of many options The rooms were beautiful and super comfy but it’s a huge hotel and we got lost on the way to our room it was so far away from reception! There was one small bottle of water in the room which I feel isn’t enough for a 5* hotel, we called 3+ times for more but non ever arrived Parking is on site and part of the hotel but we had to pay to park per night which I found a rip off given it’s on site and the price we paid for a room was already expensive Check in and check out was super slow and only 2 staff working at the busiest time meant we had to wait quite a while

Stunning views and attentive staff. Very comfortable and spacious room and loved the private patio.

As a solo traveler, I wish there had been more of a true “bar” area to sit, have a glass of wine, and meet other guests. The bar was more of a lounge - a beautiful one at that! But didn’t lend itself to socializing. More family oriented hotel. Not a negative, just something to note.

We had an outstanding stay. The staff was highly service minded at check-in and check-out (Fransesca), amazing view of Porto from our hotel/room and a free upgrade was a very pleasant surprise. The breakfast at the terrace was an excellent start of the day. Yeatman's proximity to the WoW (World of Wine) museum was brilliant and the museum was very interesting in a modern educational setting. We will come back and stay at the Yeatman again.

The view over Porto, the food (breakfast and the Gastronomic restaurant) and the high quality service.