We loved the friendliness of the hotel and the excellent customer service by Dino and his team which made our stay just perfect ! The Communication by them was very good indeed right from the moment i booked , which is always a big plus for me, as it shows an attention to detail and a caring approach. The room we stayed in was light an airy with good double glazing with both side and front aspect opening windows, it was very clean and had everything we needed, we felt it represented exceptional value for money.

Having to leave ☹️

Lovely clean and spacious room and shall most definitely use again and happily recommend.

I didn’t get to meet the hotel staff so did not comment on that as the bar is completely separate to the hotel, as I was told by the bar staff. However that is no put off my room was spot on and I was very happy. I dealt with the hotel via message and my room was ready when I arrived. The only advice I would give is just to let people know how to get out in the morning, I did work it out but threw me to begin with, but again no put off.

Excellent location for RHDR - our main reason for visiting. Beds made up and towels changed each day. Plenty tea, coffee & milk available + biscuits each day Excellent food in restaurant Free wi-fi - good connection

Room was very basic. Communal stairs needed a good hoover. Dirt noticed on arrival still there 3 days later when we left. Breakfast not available until 9am - we were on our way out for the day by then. Disappointed no reference to Captain Howey - namesake of hotel.

Close to RHDR and good bus links (until 1800) along the coast. Pleasant lounge for evenings. All the staff I spoke to were pleasant and the room was clean and well serviced. Timings meant I didn’t have their breakfast, which in the past have been well worth taking.

Room 8 has a sloping roof, and sitting down is essential to go to the toilet! An architectural feature of an old hotel!

Excellent location for Romney Hythe and Dymchurch railway excellent staff comfortable bed everything lovely and clean only stayed 2 nights but room was cleaned on our second day clean Towels coffee and milk replenished lovely food in the pub/Restaurant Thank you Dino, Kevin and Bruce and staff for a wonderful stay highly recommended

Dino just makes it very easy. It's the second time of staying here recently, great food too, and a great atmosphere in the bar, massive thanks to the people you don't see who make the place a success too ( like the cleaners and the kitchen staff)

Nothing not to like

The location is perfect for visiting the Romney Hythe & Dymchurch Railway. We had a lovely room with a view of the station. The room was spacious and the bed very comfortable.

The location was just right for our needs. The room was clean and well presented. Probably could have done with a couple more tea bags, but that was just me. Check in and out was very simple.

We don’t have anything negative to say.

The hotel room was tastefully decorated with good quality bedding and towels. Very comfortable nights sleep and despite rooms being above the pub we both slept like babies.

The extractor fan was a bit nosey but when the toilet door was closed it muffled it sufficiently.

Clean comfortable room.

The bar and restaurant are not run by the hotel. Access to the rooms when the bar and restaurant are closed is from the rear fire escape.