Lovely staff and facilities. The welcome drinks was a nice touch! Comfortable beds and very neat and clean rooms.

If you are sound sensitive then be careful to ask for a room facing the pool and not facing the main road. Hotel is located in a very vibrant part of Pretoria that never sleeps. Additionally ask to be in a room by the lifts and not be the air vents which are situated outside the rooms that are furthest from the lifts. This noise kept me up. I specifically requested a room facing the pool on my booking but they neglected to honour that originally. They did make a plan for me however. So make sure to call and assert your preferences so they can accomodate you

It is quiet based on the busy area.

The rooms were not clean, e.g. there was snacks under the chair meaning the cleaners don’t clean under the chair. In the wardrobe, there was an underwear.

Overall, things were good. Shuttle service driver was exceptionally courteous and helpful. Staff in the hotel itself were also very helpful.

A few areas could be improved on. Before making booking I asked for vegetarian meals and shuttle yet I had do all these things again when checking in and they did not have lots of vegetarian foods despite saying they will procure ingredients to cater. Phone room does not work. I had an allergic reaction from the soap (no ingredients labelled on box) and had to check out early due to family emergency which worsened my allergies and getting a refund is taking more than 5 days to sort out.

Staff are wonderful. The hotel is fantastic for what it is. Its close to gautrain and you can walk there

No charging plug next to the bed There are bars in the street below. Very loud student life until after 3 in the morning but i had ear plugs so it didnt bother me. Just be aware. Maybe sleep in the other side of the building

The staff were very friendly and the facilities were great. The location was perfect.

The buffet breakfast was not worth the money. It was cold and the selection not what I would expect for the price being charged. I regretted not going out for my breakfast. There should be more plug sockets in the rooms. Not just by the table but beside the beds as well. The TV channels on offer were shocking.

Everything about the place was great, from the surroundings to the stuff members and the food. I was happy that the facilities and rooms cater for disabled people. 😊😊

I was a bit sad that the menu doesn't ready have anything for a 3 year old. It would be nice for the hotel to introduce kids menu. I had to go out to get my child something to eat.

The rooms and the beds are quite spacious

It's a bit too noisy at night due to music from night clubs etc. There are no fridges in the rooms and that not good in the hot weather. Also there were no irons and ironing boards in the rooms

The food in general was awesome... I must say they out-shine a lot of restaurants, their food is fresh, delicious and the portioning is more than enough. super big ups to that!

Small tv with just compact DSTV

Breakfast was great, just could not find any milk for my coffee . The location of the hotel was great, it is centrally located.

The receptionist was not very friendly when I wanted to check in earlier, I informed her that I requested early check in on Booking.com and received confirmation that I can check in earlier, and she said they don't' do early check in and I must wait in the lobby for an hour.

The friendly reception although there was a long queue. The room was neat and clean and comfortable. Safe underground parking and working lifts.

The property is close to a nightclub or pub playing loud music that kept our friends up until about 2:00 in the morning.