Beautiful old building, friendly staff, spacious rooms. This hotel works very well if you are travelling through Spain and are looking for a good value place to stop and is very dog friendly. It is not so great for a long stay as you need to drive or get a taxi into Pamplona as the hotel is situated on a busy road within a very industrial area which is approx 10 min drive into the city. Patricia, Taras and Raquell all deserve a mention for excellent friendly service.

The location was off a very busy road which was very noisy with the windows open. The spa pool was a large jacuzzi which was a bit dated. The soundproofing in the bedrooms was poor. There was complementary water and 2 sachets of coffee in the room on day one but these were not replaced daily, we were told that we would need to buy coffees and water from the bar if we needed anymore which didn’t match the other 4 star hotels we stayed in on this holiday. On the second day of our six night stay the hand soap was removed from the bathroom and not replaced until we asked for more soap which added to the impression that the hotel is geared up for short stays rather than week long holidays.

The easy access from the motorway was the reason we chose the hotel. The general welcoming ambience of both the building and staff is a nice experience. The quality of the restaurant food is excellent and the choice at breakfast is outstanding, with something for all tastes. The rooms and bathrooms are a good size and the public areas around reception are also spacious and relaxing.

We stayed here the month before on our way South and were given menus to select our dinner options. This time, they had adopted the Q code system, like a lot of places in Spain, which required getting out my smart phone. I'm an old fashioned guy and prefer the opportunity to salivate over the menu while making my choice, I prefer a menu in my hand and leave the germ ridden smart phone off the table... but maybe that's just me.

Fabulous place, some steps to get into the hotel and a few ups and down staircases also, but room was immaculate, some water in the room and mini fridge. Elaina the receptionist was so helpful, gave me an apple haha, she also said that it was ok to at breakfast take some food for lunch that day....amazing . The bathroom was fabulous, hair dryer, great shower ( with excellent drainage). Upon leaving after having an amazing breakfast of orange juice, yoghurt with added seeds, bacon eggs sausage and tomatoes, then pastries.....fantastic. I was given a bag with water and another apple.... so kind. Totally 100% recommendation from me.( solo traveller aged 75)

We have stayed in this hotel before and we will stay here again whenever the opportunity arises. It is on the outskirts of Pamplona and has lots of car spaces. There are new EV charge stations but due to a technical problem there were not connected when we were there. We did manage to charge our EV as the hotel has one or two existing chargers. Although the hotel is 10-15 minutes drive away from the centre of Pamplona that, in my opinion, is not a problem as Pamplona is not the most attractive of Spanish cities.

We had breakfast in the hotel and it was very good but we drove into Pamplona for our evening meal as the dining area is open plan and well lit and as such would not be the best location for a quiet dinner.

The hotel is perfect for a stopover, very close to Pamplona with good free parking in a safe place. The room was incredibly comfortable and well decorated, with nice large beds and good air conditioning. The hotel is very nice with a good atmosphere and stylish, MOST of the staff were very friendly and helpful (apart from one waiter). The food from the restaurant in the evening was nice.

As we had our dog with us, we were put away from the nicer looking restaurant on the inside, we wouldn't normally mind this, but service was quite slow out here and we felt a little bit like an afterthought. The spa and fitness area was mostly nice, but a little dated and badly laid out. For the money and quality of hotel I would expect a little more.

Bedroom as always lovely, super bathroom, we have doggies so we eat dinner and breakfast in an overflow restaurant used for such things when the hotel is not in its high season. Its great and always meet other guests with doggies and always interesting and very nice. Never used the spa as we are one night stayers coming to or leaving Spain. We have stayed many times. The staff are truly pet friendly and always make a fuss of the doggies - checking in, having dinner or breakfast, just passing through reception. Lovely people and we always enjoy staying. Breakfast is very very good and the staff will always try to help with anything additional - fried eggs for example, croissants with cheese and ham straight out the oven and pastries like this as well are examples from our recent stay (but also on previous visits as well).

We have nothing to say in this section as we genuinely have nothing we dislike.

Everything about this hotel was fabulous from the staff to the hotel itself.

Only one slight issue that we had was that we stayed in room 303 and across the main road outside the front of the hotel. A neighbors dog started barking in the middle of the night for no apparent reason. I wasn't as loud when the window was closed, but we like to have fresh air in the room all night. So it was a bit of an annoyance when we had to get up around 3am each night and close the window and shutters.

Great place to stay on our journey to Spain. Literally 5 minutes off the motorway. Excellent facilities for dog owners like us, with a separate dining area where you can dine and take your dog with you. they even have doggy dinners which were great(so my dog thought). Staff were very friendly and obliging. Nothing too much trouble. Even gave us water and fruit for our onward journey when leaving. Will definitely return to this lovely hotel.

No real negatives. Would be nice to take the dog in the bar area, but they happily served us just in the reception area which was fine.

My wife was quite unwell on arrival and eventually had to go to A&E. The reception staff at the hotel spoke English so were able to translate initial medical questions over the phone, so A&E were ready for our arrival. Prognosis, treatment and release in under 2 hours. (NHS eat your heart out). Back at the hotel our room was changed in our absence to a more convenient location (no stairs etc) and staff asked frequently how my wife was. So top marks there. The room was adequate and the evening meal was good. Likewise, breakfast was the usual continental offering. The building is steeped in history, access to and from the motorway only 5 mins away. Would have liked to have stayed longer as city looks to have some architectural gems. Next time!

A lift would have been useful, though I gather that it's not possible due to it being a listed building.

Desayuno was perfect, rich and tasteful, combined from European and Spanish traditional dishes. Diner was OK too, namely Tender veal, unfortunately Entrecote from menu was not available and substitution by Pork chop, although good, was not as good as I would wish. Delicious red vine Inurrieta Quatrocientos. Nice, spacious and cozy rooms. Great restaurant and lovely attendants in there and in the reception too.

Unstable, or rather unavailable WiFi connection. Remained old food in refrigerator. Price of the third nigh was for 6 € more expensive without explanation, I have realized it in the bill just at home :-(. Coffe and tea bags in the room were not refilled.