Nice walking location to all in Orotava you would want to see. We definitely lucked out in parking, but budget several circles to come across if driving, but can stop in front of building for a bag drop (again plan time, you’ll need to download an App to get into your damn room … No attendant in afternoons). There is a lovely Apt on roof potentially. Our 102 room had a HUGE terrace and nice views, but room faces street and a main through for traffic. Breakfast decent. Morning staff great

No attendant Impersonal check-in with everything via an App on your phone. We’re well past Covid, please hire a human being to receive your guests!!

Historic building at heart of La Orotava which should be a must on a tour of Tenerife. We had a suite which for the price was a pleasant surprise, high ceilings, great big doors and a traditional balcony over the main entrance. Rooms are all placed around the central courtyard which also serves as the restaurant/breakfast room. Take the trouble to climb the stairs to the roof terrace for sun loungers, view of La Orotava, Porto Cruz and the sea beyond, Teide , the sunset. The manager was delightful and helpful. Breakfast was very good. Car parking at entrance -- but we were lucky as there are only three spaces.

At the price point nothing.

The location was fantastic for exploring the historic centre on foot and we were lucky enough to be able to park right outside throughout our 3 night stay. Our room was very spacious and quiet and we had our own roof terrace which was great. The staff were very friendly and helpful (they recommended the Parada Bar/Restaurant for dinner which was great in terms of location, food, service and value). The breakfast was excellent and the hotel's roof terrace provided fantastic views from the sea to the volcano.

The wifi was poor.

The hotel is in a wonderful location in this historical city. The staff were incredibly friendly. Everything was clean and lent itself to the theme of the town… Historical. The value for what we spent on the room was incredible. It's the best hotel we've stayed in so far in the Canary Islands. we do not do resorts. We do places like this. We've stayed in seven other places so far on this trip. This was the best! And don't miss the view from the rooftop terrace… Incredible!

We liked everything.

The place is beautiful, like a museum, typical house with a court in the middle where breakfast is served. There's a terrace with a beautiful view on the Teide and the seaside. Room was spacious, beds were comfy. Bathroom a bit small but functional. I read in other reviews that everything is automatic and too impersonal. I arrived before 8 pm and a kind woman was at the reception and told me that the reception closes at 8 pm. So after this time you don't see anybody. I parked in the street where the hotel is, but it may sometimes be difficult to find a parking nearby.

You need to download a special app (not the booking.com app) to get the key of your room. You get the link a few days before your stay. Luckily I was staying at a place with good WiFi in order to download the app without using all my data. Also, you need to make sure that your phone is charged and has Bluetooth on if you want to access your room.

This is a historical gem and the property is centrally located to view the beautiful area around La Orotava. Jules the manager is very helpful and has a smile while he works and also serves the breakfast which was excellent. Tried to eat in the restaurant in the evening, different staff who failed to serve us after 15 minutes of being seated, left before I starved as the area is very hilly when you explore and was famished.

There were mosquitos and rooms quite dated. Carpets needed replacing.

Definitely recommend. The hotel and the rooms are gorgeous (high ceilings, wooden stairs - we felt like in a chatteau). Breakfast was great - plenty to select from, buffet-style, fruits. The staff is very nice (we extended our stay twice). The location is great to explore north/central part of the island (Teide park, La Orotava, Puerto de la Cruz etc). La Orotava town is lovely, and there are several good restaurants around. The access to the hotel/room is via a code you receive in advance (this seems quite common in Tenerife as of April 2023).

Lovely old property with a great roof terrace. Room was as images & spotlessly clean with very comfortable beds & pillows. Service was great, access with code was easy, location in centre. Evening meal in restaurant was amazing, like fine dining at great value & breakfast was good too. I was highly recommend this hotel & restaurant as everything was spot on & at such a good price.

Nothing, everything was great.

This is a lovely traditional style hotel maintained to a very high standard. The staff are very helpful, we arrived early and our baggage was stored for us. The bedroom was large and very comfortable and the bathroom was top class. There was a kettle, cups and tea in the room, which is not always the case in mainland Europe.

Would prefer if an app. for access was not neccessary. There was a slight glitch as there are two different but related apps. The link we received and which we used was for an app which did not work for us. However this did not really cause us a problem as there was a very helpful member of staff at the check-in desk when we arrived around midday. Once the correct app was installed it worked very smoothly for the test of our stay. Probably best if a link was send to this app.

We booked at the last minute for one night and were upgraded to larger, lovely room with views down to the sea. The beds were comfortable and everything functioned well. I needed some assistance from the receptionist and he was very friendly and helpful. The breakfast buffet was good, with fruit salad and Spanish sweet things.

There was no one at reception when we arrived. The instructions on how to get into the room were clear, but some information on parking would have been handy. Arriving during siesta time did have the advantage of light traffic.