Everything was great; the room, the location, the food, and the staff. Natalie at the front desk was very helpful.

The only nit picky issue was that the clock in the town square (where this hotel is located) chimes very loudly every hour on the hour all through the night and day. It also chimes 15 minutes before and after the hour. So as beautiful as this hotel was and as perfect and lovely as the room was, I might not stay again bc I'm a light sleeper. I felt exhausted due to the bells chiming all through the night. If you bring ear plugs and Ambien, you might be okay.

Wow! As 60 something worldwide travellers this blew us away. Think chic, Parisian, delightful decor with wonderfully friendly staff. We stayed four nights for our anniversary and they kindly upgraded us BUT this hotel is wonderful whichever room you have. Don’t stay anywhere else in Palma Old Town, this is the hidden jewel. Unlimited hot/cold breakfast to die for and means we didn’t need lunch.

Wanted to stay longer but we couldn’t! Minor gripes? Rooms on the square hear city cleaning/bins in the morning (but no noisy bars or music at all) and rooms have everything except kettle for ‘UK’ tea first thing, but get hot water at breakfast for tea you brought from home!!

The staff were very friendly and accommodating. The design of the hotel was fun. The location was excellent except when there were cruise ships in port. Breakfast was tasty. We appreciated being able to sit outside and being able to order what we wanted off the menu. I was also happy that we could order healthy items.

We were given a suite that had two floors with a circular staircase between them. We are in our seventies and if we weren’t in shape it would have been a big problem as there wasn’t another room available. Since we were only there two nights we put up with it. The stairway also provided ample opportunities to hit your head. I felt like we should have known about this situation before we checked in. The other problem is the location when cruise ships are in town. It’s such a beautiful and central location that it was packed. We were able to avoid the area as much as possible while the masses were in town.

The room was just as pictured, it was a great size and beautifully decorated, the staff were so friendly and helpful, our room was overlooking the square so we were able to people watch and see the musicians that come and go… though that comes with the disadvantage of it being quite noisy till quite late, and it’s also across from the church/town hall which has a bell every hour so maybe ask for a room facing the other way of noise is an issue for you, You cannot park at the property but there is parking an easy 300m down the road. The location is exceptional!! We had lunch at restaurant which was lovely, and if you have Breaky included they serve it a la carte and it’s fantastic

Loved the Plaça suite, which was very clean and attractively furnished with art books and objets. The bed was comfortable. The staff couldn't do enough to help. The Molton Brown bath products were luxurious and generously provided....plenty of towels, and extra if requested. Breakfast was very good with lots of options, served till noon. The reception staff were excellent, suggesting suitable trips for winter, booking restaurants, taxis etc.

We liked everything, actually. The hand shower attachment could have done with a cradle on the wall but that's a detail!

Rooms were wonderful, very spacious by European standards. Beautifully finished and appointed. Wonderful tile in the bathrooms. Staff extremely helpful and friendly. Great restaurant on site. Beautiful outdoor space with 600-year old olive tree in the courtyard in front of the hotel. Great location.

Only two things. City Hall’s clock (across the street from rooms in front of building) rings every 15 minutes, including throughout the night. And the corresponding number of times to each hour. Hotel is also difficult to access as it’s in a pedestrian area.

Beautiful boutique hotel with perfect location for walking around Palma. The room was lovely with attention to small details and a balcony overlooking a beautiful courtyard with the hustle and bustle of Palma. The breakfast is served outside in the courtyard (there is also indoor seating for days with poor weather but we had lots of sun) and was delicious. But most importantly the staff were SUPER welcoming and went above and beyond. They were available at all hours (we flew in very late and flew out very early) and catered to all our needs at every hour, including packing a special to-go breakfast for our early flight with fresh coffee, fruits and sandwiches. And always with a big smile -- thank you for the amazing service and hospitality! We highly recommend Hotel Cort and will be back for sure <3

3rd floor suite was beautifully designed, great bathroom, comfortable beds, lovely view of the plaza, nice boutiquey feel. Service at reception was EXCELLENT. Jose was friendly and accommodating and Mikaela was awesome. She took care of our very complicated airline reservations and was always super attentive and very professional. The location is perfect - close to everything.

There was constant daytime loud noise outside in the plaza of cranes removing Xmas decorations for three days. Management should inform guests when they anticipate extreme loud noise. The breakfast was not up to standard and not elegantly served. The restaurant menu is Japanese. If you are not into Japanese food then there is no restaurant. The service is friendly but not very professional. No lobby per se.

This hotel is absolutely stunning. The best location for exploring the streets of Palma’s Old Town! We arrived before check-in so was able to sit in the bar area and have a drink and also leave the cases with reception to have a wander round the close vicinity. Upon checking-in the receptionist was great, gave us plenty of information plus a free upgrade! The room had its own terrace plus two sun loungers, and was super spacious and a view overlooking the main square! We would book here again in a heart-beat. Palma has such charm to it and this hotel added to that experience.

Breakfast was pretty basic. Maybe we came down too late but there didn’t seem much available apart from a few pastries. Also, the members of staff seemed absolutely rushed off their feet, one behind the counter and one on the floor serving a full outdoor area! She did super well regardless.

The location is superb and the room spacious, comfortable, clean and unique. The reception team were also very helpful. It's a superb hotel and without a bit of thought on personal service it could be even better.

Booking.Com stated we would get a free taxi from the airport, we did not. The restaurant was closed however we were not notified beforehand The first-day breakfast was good and we offered omlettes, cooked breakfast etc. After that the breakfast staff hid away in the back - we opted to eat out instead. These are all minor points that could be easily rectified.