The hotel was beautiful, but the staff made our stay very special - a big shout out to Mirabel, who was fantastic with her recommendations and advising the best way to drive around the narrow streets of Palma! I had a little map, circled with lots of great things to do, see, eat and drink. From the cleaning to the waiting staff, you always received a warm welcome. The rooms are gorgeous and spotlessly clean; there is a spa area for you to relax by yourself and a lovely roof top terrace with beds, seating, sun or shade, with blankets and heaters for those nights with a slight chill. The breakfast area is cosy with a good selection of food. The hotel has limited underground parking just a couple of minutes walk away, but the best way to see Palma is park up and walk around. A couple of our recommendations that I would pass on is 'After Landing', a cocktail bar five minutes walk from the hotel. The Merchants Steak & Grill, a fantastic meal and lovely surroundings. If you have a car, Deià and Valldemossaare are beautiful places about 25 minutes from Palma.

Not something I didn't like, but If you are not a confident driver, don't drive in the area. Parking is horrendous and the streets are very narrow. They are beautiful, but there are lots of corners that have car paintwork on. This also goes for driving around Deià. If you are confident though, it's well worth it. Also, the road from Alcúdia to Deià is amazing. Super windy and tight, but the most dramatic, beautiful views. Watch out for the cyclists ... and there are many!

Lovely boutique hotel, staff were fantastic and couldn’t do enough! Pool area was small but adequate and we were more than happy there. Location was great, seemed wherever we went in town we were always only an 8 minute walk from the hotel. Rooms were very clean.

The only things I could think of that could have been a little better was that the menu for room service was a little restricted however they did make us food off the menu one evening. There is no gym at the hotel but it’s only a small boutique. The hotel allows people that are not staying at the hotel to use the roof terrace which is a little frustrating considering there are very few beds actually around the pool. I feel like people that are not staying at the hotel shouldn’t be allowed to go up to the very top where the pool is and that this should be monitored by staff

We are so glad we found this hotel, its location was close and within walking distance to main attractions like the Cathedral. The staff were excellent - very helpful with everything from checkin to directions to getting a cab. The room was beautiful and very modern. Breakfast was also excellent and the breakfast staff was on top of everything and very pleasant. We would definitely stay again and recommend to others. The rooftop bar was a complete bonus, the views were beautiful. The staff and the food was also excellent. The wine and sangria were highlights.

Loved this hotel. Amazing location, lovely staff, breakfast options were fantastic. The vibe/decor of the hotel was beautiful. Rooftop pool and day beds. The staff were so great, I participated in yoga on the roof Friday morning. I had drinks at the rooftop bar whilst they had live music. They sent a bottle of wine to my room on check in, also delivered chocolates for turn down service. On my final day they also offered free breakfast as a bonus. Bed was extremely comfortable. Highly recommend this hotel - loved it. Felt like they truly looked after each guest

Nothing, I will be back!

The hotel is very beautiful and warm, gorgeous and fresh decor. The staff are the kindest and most helpful staff, always greeting with a warm smile/glass of cava and advice about Palma and history of Mallorca. The room was very clean and airy, the AC worked well. The bed was extremely comfortable, with super nice amenities. The hotel knew it was my birthday, so they brought a bottle of cava, some dessert, and a very kind note! Use of the spa is also included in your stay, so make sure to book it! It is very nice and relaxing. The location is also great. Make sure you go to the focaccia sandwich shop around the corner. Cafes and restaurants all within walking distance. The cathedral also a 10 min walk. Couldn't have a better location!

Nothing

The hotel where situated in an old, beautiful, classical building. Very well kept in every way. The staff upgraded us to the suite- which was so beautiful that I almost cried. It was an enormous room, more like a small flat. Beautiful bed- with tree carvations. The bathtub where a dream, made out of stone- and with a luxurious bath salt. They came with A complementary cava, treats like chocolate with gold flakes and small cakes. The room had a comfy sofa and comfy chairs, and was extremely well decorated in every way. The breakfast had everything you needed plus bottled sparkling water and champagne. All in all- the hotel was spectacular❣️

This place was amazing and certainly went above and beyond our expectations. The place was beautiful in architecture and in a lovely area of the city. Amazing room, staff, service and the spa was a lovely touch- especially as it was enjoyed privately. The rooftop was also beautiful and sunny with amazing views and a great place to relax. The hotel provided us with lots of recommendations including restaurants. We visited a place called El Camino which was amazing and we definitely recommend. We had our room upgraded to the best room which was amazing, it was a really big yet light and airy space and solidified that we will need to come back. A great place to come in December and prices are lower and the weather is still great. Thanks again :)

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There was a young lady on duty during our stay that was very friendly and helpful with recommendations of where to eat in the area. She also helped with transport. She is amazing. The yoga offering was brilliant and we loved it.

The pool menu, food and drinks are VERY expensive. The other front office staff are not at the same level as the young lady - she is amazing. Will try remember her name. I feel that there could be more of an atmosphere at the pool area with music.

Breakfast was good. Good selection of hams, bread and some hot food could be ordered. The Roof Top bar and terrace were excellent. The Spa was small but was very good, the hotel booked the Spa for a private session for your family only. The staff were excellent and very helpful. The hotel was located in the old part of the city, which was an excellent location.

We had a really nice corner room but the bathroom area was quite small

Breakfast only adequate and not up to hotel rating (and expensive)Area not really suitable for self service breakfastStaff scrambling to serve when two thirds full. Coffee service slow. Thumb size croissants. Bacon was fried Serrano and tasteless.

Extraordinary inadequate storage in the bedroom even for a short stay for two people. One small hanging cupboard( unsuitable for long dresses or suit trousers) two shelves and one drawer. Even bedside tables solis blocks with no drawer! Nowhere to hang a coat