everything was very good

not having free wifi , unless you register with mandarin group ( which is free ). but why the extra steps for a 5-star hotel that i paid a premium price for? when usually its room number and family name to connect.

Almost everything is great Lobby was amazing Room was refurbished and clean Food appeared in minutes Bed was comfortable Overall a very very good experience

1.Unfortunately the view of the room was shameful for a mandarin oriental standards My room was facing the offices of the hotel 2.the couch in the room wasn’t comfortable and could’ve used a better one 3.the curtains didn’t close perfectly so it resulted in sunlight coming in my room in the early morning

Excellent service - we were completely spoilt with surprises like a champagne 🍾 in the room, a couple of complementary desserts, and also a rim service in the evening when we were out with rose petals on the bed, they made our stay absolutely amazing! The breakfast was also one of the best ever - not only that, they also prepared hot dishes for us on request with a very extensive menu - all included in the price we paid for the room with breakfast. Can’t wait to stay with them again!

Great breakfast, amazing Cappuccino but you have to order and wait for scrambled eggs. Wi-fi not so fast, but free. The Japanese restaurant in the structure is excellent and there is a very good gym with top equipment by Technogym. The room is nice and beds are ok. Quiet room.

Wi-fi is not so fast, and one evening I came back and found my room locked for room service. My key didn't work, I tried to ring and knows but nobody open. One receptionist then kindly came to my room and opened the door. Inside my room there was a lady and a man of the staff that apparently didn't hear me trying to ring and knock. I had a bad feeling on this.

check in was smooth and easy staff are professional all the way junior suite was a treat to stay in breakfast is varied and tasty location is incredible while staying in Geneva very comfortable rooms they offered complimentary breakfast for my brother bathroom was glorious with shower and bathtub climate system was very easy to navigate overall I enjoyed my stay and I hope to come back soon

nothing

Location and newly renovated

Internet was not complimentary, in 2021 this is not acceptable to charge for basic connectivity

An absolutely fabulous hotel, very stylish and elegant, beautiful rooms and even more wonderful suites. It is luxurious without being overpowering and the staff couldn’t be more charming, helpful and welcoming. The location is central and practical with beautiful views overlooking the Rhône river . There are also delicious dining options.

Nothing to dislike.

The staff was very friendly and supportive. We appreciated also the friendly environment although our stay was during covid pandemic. Thanks for that!! Location is great, downtown, little coffee shops, cozy restaurants all in walk distance.

The breakfast was tasty but very pricy (in comparison to other 5star hotels) and we prefer the buffet style to see in advance what we are going to eat (maybe it was just due to covid). Items in mini bar were even more expensive. One could ask how much margin is enough.

the room was spacious with good view of the river. the staff were helpful and nice. and the bathroom was the best part for me so big with enough counter space.

i didnt like the breakfast quality, option, service and the price. and its so important to me that it almost ruined the experience.

I like the staff and I loved the room

it was a wonderful stay accept I didn’t like one of the staff as for the rest they are amazing! also, I would love it if the lifts were bigger!