Central for everything.

Nothing but if you want a quiet night it's the wrong place as you hear the hustle and bustle of the city till the early hours and party goers roaming the corridors very loudly.

Bed was a little firm for my taste but my partner loved it and slept like a baby both nights. Most of the staff we came across were very warm and welcoming. Our second night we decided to go downstairs to the restaurant for dinner and drinks instead of venturing out. We found a table to sit down. We sat for about 10 minutes discussing if we order our food at the bar or should we wait for someone. My partner wanted to see what beers were on tap anyway so we made our way to the bar to be met with what I can only describe as the most patronising bar man I've ever come across. I asked if we were ok to order food while we were at the bar and was given the biggest eye roll, I'm surprised his eyes came back out of his skull that's how big we are talking here and then he proceeded to laugh in my face before asking how I "normally order food". I have genuinely never felt so belittled by another person in my life! My partner right there and then wanted to leave. He refused dessert and drinks as he could not sit in the presence of this rude member of staff and I unfortunately spent the rest of the night convincing him we should stay our last night. Luckily in the morning this member of staff was nowhere to be seen. The room was nice and clean, blackout curtains were a good send, breakfast and dinner were also amazing. All the other staff we encountered during our stay were so lovely. The girls were all friendly and approachable as well as the young guy on reception and the two guys at night time. We were celebrating our anniversary and the fact we had a trip with no kids which never happens. This would have been beyond perfect had it not been for this awful encounter on our second night.

excellent city centre location, right next to pubs and very close to train station and taxi rank, we were going to race course so very convenient. Rooms were not large but had everything we needed, very good bathroom with great size shower.

The car park is great if you can find it a bit easier, better directions and postcode to car park are needed. When I phoned the hotel for directions the member of staff unfortunately didn't know the area so well. Car parking is free which is great for city break.

A clean room should be a given of course and the room at Ibis Carlisle was perfect. The accommodation is no frills but is most certainly good value for money. All staff we interacted with were very pleasant and welcoming. The hotel has an excellent location in the city with very good public transport links once we parked the car. This was our second very enjoyable stay in Carlisle and we will stay again at the Ibis.

No negatives to report.

Excellent though out hotel, great room and excellent capsule bathroom, must add the bathroom was more than I expected and the buffet breakfast was excellent. I would recommend this ibis hotel to all my family and friends and anyone wanting to stay in Carlisle. Thanks for a memorable stay in your hotel. Chris Newton 💯👌👍.

There is no improvement needed the staff were welcomeing and professional in all their endeavours. Great stay thank you. Chris 👌👍.

Upon arrival was met by friendly reception. Room very comfortable and clean. Location of hotel ideal as it is only a short walk from the train station and the town center. Great buffet breakfast with lots of options for varying tastes. Used restaurant in afternoon & evening that also had a bar, good choice of food with good selection of drinks. Always feel comfortable when staying there and look forward to next stay.

Cannot think of anything I did not like.

Loved the location, parking, and breakfast (!!!!) couldn't fault anything. Bed was comfy, the place quiet even though there were lots of people in, nobody was hoovering at 7.30am so both morning we could sleep until we naturally woke up. 2nd night we had a restaurant booked and as we were leaving the hotel we realised its raining real bad. The receptionist gave us an umbrella to use, which was a lifesaver. Nothing was too much trouble for staff and I've got to say the breakfast was worth every penny. From the little yoghurt and muesli pots to the full English, everything was so tasty and fresh. Love how they promote being environmentally friendly as well. We will definitely go back there.

There was nothing we did not like.

the location was perfect, just a short walk from hotel to centre, ,the room was large and clean, when asking about meals from breakfast , lunch and evening meal all the information wee got was first class, the staff where amazing and answered all questions with out any fuss

my one and only fault was that the washer on the shower was missing, wee informed staff and they told us it wouod get fixed ,,, aftger getting back from town, they told us they could not get it fixed ,, so they offerd us another room,,, told them no thanks as it is not a problem ,,, it did not spoil the weekend ,,,,

Location - fantastic Staff - helpful and friendly Reception area - comfortable and warm. Access to rooms - lift and stairs both easily located. Rooms - we booked doubles and they were spacious and warm, the beds were comfortable and amenities in the rooms were basic but, serviceable. No USB ports however, adequate sockets. Most importantly the rooms were clean!

Nothing.. very good value for money for a comfortable one night stay.

Accessible room was ideal for my needs. Parking on site. Lift to all floors from reception. Good for getting into city centre with mobility scooter without taking the car.

After being out for a meal returning and finding all workmen and their vehicles taking up the bays reserved for disabled parking. Playing music and sat smoking in said vehicles making it difficult to park. Lucky for us it was on our last evening staying at the hotel.9