We received a phone call from David days prior to our arrival to verify our reservation and to ask if we had any specific requirements. We were very warmly greeted by David on day of check in and shown to our room. Our room was beautiful - immaculately presented. Very clean and spacious. Very comfy bed!! Bathroom was lovely too with nice toiletries. Excellent location, I don't think we could have got any better! Easy to park nearby despite there not being onsite parking it really was not a problem especially to say Bakewell was very busy. Really pleased would definitely stay again and recommend. We didn't eat at the H Boutique but again it all looked lovely and staff very friendly.

We were only there for one night, which was our issue not the hotels!

We loved the room. The location was great, right in the heart of the town . But still quiet and a pleasure to shop.

Unfortunately your receptionist was very unpleasant and didn't make us feel welcome , she was sully , defensive and not welcoming. This had an effect on both me and my husband as this was a special treat for us both . Your receptionist sadly has let your business down in so many ways her dress sense was laking in the very important essence of a smart welcoming officiant and most importantly a warm welcome . I feel sad for your company as the room was lovely. The complementary breakfast , was explained in a negative and defensive way ,which left us speechless . I am sad to leave such a review , but compeled to say how we felt on the day .

Staff were very helpful

Cooked breakfast not included in price of room

Overall another really lovely stay. We booked the honeymoon suite. For the price I would have expected dressing gowns to be provided. We found the transition from bath to shower switch very stiff and so there was an element of faffing when having a bath and then wanting to wash hair. Had to switch to the main shower. Which meant moving all the shampoos etc accross the room when wet. Additionally the bulb in the bedside lamp near the window did not work. These were small things and did not hi def our stay at all but were details I wouldn’t expect for the elite price I paid.

See above

The location was perfect, breakfast was good and reasonable (although not included in price) The Haddon room was very well equipped and comfortable. The staff were very obliging at all times and happy to share information about the area.

if i had to be critical i had hard poached eggs 1 day :) but that was all. Car Parking is off site but is only across the road from the Hotel. Fortunately we read other reviews about the car parking so we already had the app to park and pay by phone and took the advice to get a permit for 3 days for £15 which saved us a lot of hassle and money parking elsewhere.

Staff, from walking through the door to leaving were 100% attentive, friendly and helpful at all times. The room was clean, warm, welcoming and comfortable. Location was excellent, bang in the centre of Bakewell. We had an evening meal, which was exceptional and eat breakfast both mornings, which was to an excellent standard. Parking, even though nothing to do with the hotel, was communicated to us prior to arrival, paid in advance and was a doddle. We would like to mention Sarah at the front desk, who was brilliant from the minute we arrived, as was all staff we encountered. Will definitely recommend this to others as a must stay value for money hotel in an ideal location. Well done Hotel Boutique.

Nothing!!!!

Lovely welcome. The room was very comfortable. Staff in the main hotel were excellent. Good location in the centre of Bakewell. Parking was straightforward if you keep to the instructions. A lovely evening meal on our second night, although we were the only diners!

The hotel and restaurant are two separate entities. We were told on arrival that we didn't need to book breakfast. When we went down the first morning, we were nearly turned away! Breakfast had been advertised on booking.com as extra for £14. We had to pay per item which was slightly more expensive! The second morning, we had the same problem, decided to just have cereal and toast. She tried to charge £14 each! Not happening! We reported the breakfast issues to reception on leaving. She was very apologetic. Hopefully, these miscommunications between the two companies are now sorted.

This place was great. I felt like a movie star being ushered to our room. The bed was so comfortable and the restroom so clean and neat. The air conditioning was top notch! The full English at their restaurant was delicious. Parking was easy peasy and the location was right in the heart of everything. Bakewell was so beautiful.

Can't think of anything.

Everything was a wonderful cozy experience. The rooms were nice sized, clean, and well appointed, the beds comfortable, bathrooms high end. The staff was helpful and kind. Location was fantastic, right near everything.

Breakfast wasn't the best-- there was only one woman on staff and she was running ragged, the poor thing. Nothing terrible, but not on the same level as the rest of our stay. Only other gripe was that the wifi didn't work in our particular room-- worked in other rooms and downstairs just fine.

The location of this hotel was perfect for local pubs and restaurants. The hotel staff were warm and friendly and nothing was too much trouble from the cleaner, bar staff and manager. I would highly recommend this place

This is through no fault or control of the hotel but parking was a bit of a pain. Honestly though it should not detract from visiting Bakewell and this hotel.