Breakfast choice and food quality was very good, nice dining room. I knew the property was up a hill so had expected to walk down and take the bus back up but it wasn’t that bad so I did walk up as well. Big fluffy bath sheets.

Had asked for a quiet room but I was on the road side…. although there was a secondary pull down window the actual window did not close properly so I could hear traffic noise. They did say that they would look at the window issue but I was there for 3 nights and nothing was resolved. Not sure why there was a £10 a night parking charge as the parking was on site. Would have rated a 9 apart from these two facts.

Happy with location, close to the main town and bus and train hub. Easy to go down hill, but due to health issues difficult going uphill, quite steep in places, but easy access to bus 4 or 4A allowed a quick way back. Breakfast was varied good and plentiful and delivered quickly by smiling efficient staff. Tea and Coffee facilities available in room. Stairs were easy to use, plenty of room to navigate. A quaint common lounge area where you can purchase a evening drink and maybe meet others. A large garden with loaded apple and quince trees and would be a lively space to use during the warmer months. This is the place we found some curious squirels whose antics were quite amusing. In the main we were very happy with the place, the room, majority of staff and services and the price.

Normally I wouldn't go into petty behaviour, but one person did impact on my visit to the premises. I had 3 short interactions all ending with me feeling treated in a condescending manner and in some sense bullied by a person who believed themselves to be teaching me lessons. (I'm 60 plus!). This meant I was proactive in avoiding any interactions with this person and kept to the room, thereby not allowing for opportunities to meet with other travellers.

Very comfortable room, though am not used to a 4-poster bed. Wooden frame a little tricky to get around, especially the side of the bed. Facilities good, room large and well lit, lovely little balcony and good views to 2 sides. Couldn't get whirlpool bath to work, but otherwise bathroom spacious and useful. Grand breakfasts and lovely friendly and helpful staff throughout. Easy walking distance to town, as long as you don't mind the hill back up. Well worth a revisit sometime.

Surprised there is an extra charge for parking at the hotel during the day. It seems to be a feature of Bath, an unwelcome one at that. Maybe you should rethink that for your paying guests.

Oh my goodness, what can I say? This hotel is absolutely divine! I highly recommend staying here. The staff (Casey in particular) were warm and friendly. Breakfast was exceptional! Fantastic rooms and a beautiful old B&B style property with a lovely history. There is a lovely bar area and warm fire and it's nice to sit with other guests there and swap travel stories over a lovely glass of wine. Steep stairs, but when you are in a beautiful old building, that is to be expected. Property is a little 'out of town' but the walk into Bath every day was lovely as the views were so very pretty. Lovely room with canopy over bed.

We arrived early and were able to leave our bags, but they were in an open place. A 'luggage room' might be useful.

Really liked the building and the room was lovely. Breakfast was delicious. Staff were very friendly as well!

Our room was a little cold during the night without any way of warming it up as the radiators weren't working and made our room feel a little damp. The breakfast was great quality and really delicious but its a only 3 time slots and all for early risers which doesn't allow for any lie ins which was a shame. Other than that had a really lovely stay.

Excellent breakfast, lovely staff, comfortable room, and fantastic location for walking ( or catching a bus) into Bath. The gardens looked beautiful, although we didn't have time to use them!!!

The air conditioning unit was not very efficient even though we kept it ticking over all the time. The lock to our room(No 15) was difficult to use, and the shower tiling needs cleaning and regrouting . These are not complaints, but we hope you take note of these comments.

The property is in a good position to take a 10 to 15 minutes max downhill walk into Bath or there is a bus stop around the corner. Our room and the guest areas are all very clean with helpful staff and a good choices for breakfast.

Maybe for some people the stairs might be a problem. The only problem we had was we were told we had a spa bath but it didn’t work and there is not a separate shower only the one above the bath.

rooms very clean & tidy, staff very friendly & helpful, breakfast was plentiful & lots of choice, air con worked well, tv, tea & coffee making facilities replenished daily, garden was ok - quite steep steps to get down but tidy & areas to sit.

rooms & bathroom quite small & not much space - but an old style house so guess to be expected. on a steep hill out of Bath approx 30 mins slow walk - but could get a bus the few stops if needed!

We'd stayed here before in a double room but booked the garden room, which was lovely and spacious. The location is brilliant - 10 mins walk into town, down hill, 15/20 mins back! Or Alexander Park (I think) is up the hill and the view is outstanding The staff at the hotel are very accommodating and the breakfast is well worth the money!

The blind didn't quite reach the bottom of the window?! But it certainly wouldn't put me off booking again.

The hotel was lovely very periotic being built in 1877. The lounge and dining room were lovely. Breakfast was good with a good choice. The staff were very helpful and cheerful. The hotel location was good with only a 15 minute walk into town or there are buses that runs past the hotel if don't fancy the walk!

Paying to park at the hotel £10 per night per car so an additional £30 on top of our room rate. I think if you are a guest of the hotel then you shouldn't have to pay to park. Having parking on site is what attracted me to the hotel....although it did state public parking charge I assumed this was for non paying guests! Parking also very tight for the number of guests/cars.