All the staff were friendly. The room was spacious and value for money and served our purpose for one nights stay to attend an engagement party at the hotel. The breakfast was excellent quality and definitely value for money.

Very creaky floor, pillows were not very good quality and were lumpy. The decor is tired and furniture is poor quality with raw trims. No mirror above the dressing table, although one was located next to the door over the luggage stand, however there was no plug next to it for drying and styling hair. The window had a blind, however, there had obviously been curtains hanging due to the curtain track still being above the window, this made the room feel bare.

Great location across the road from the angel of the north. Very well presented building and grounds. Ample free parking. Staff were lovely. very clean building and room. bath in room. reasonable price. regular amenities in room that you'd expect from a 3-star hotel (kettle, hairdryer, tv etc). Beds were very comfortable. peaceful. restaurant on site doing good food. Genuinely one of the best hotels we've stayed in!

It would be better for the restaurant to operate until about 6.30 at least as they currently only do food until 5, which is a bit early for most people.

Our second stay at Angel View and we are already booked up again for a short stay in June. As before this hotel is in a perfect position for getting about as there is a bus stop right outside the hotel where there’s a bus every 10 mins. Staff were great and very friendly and always there to help. The full English breakfast to line the stomach was superb.

Location was amazing, however I arrived in the Dark and left in the Dark so did not see much of the angel, Room was fantastic and is was comfortable, Food I have to say was amazing, I read the reviews and it DID meet the level that was suggested,

I asked for a quiet room, when I got there I could hear a humming so I reported it, Staff member suggested it was an extractor fan in adjacent room, I left it while I ate, When I reported it was still their, it took 3 attempts to get staff to enter the room, only to find the Transformer in the Bathroom light needed to be disconnected from the mains,, I was made to feel as though I was making it up, until they came in and heard it for themselves, Belittled and Annoyed as I had a really early start next day,, and it was 2200 ish by the time this happened, so little sleep and felt humiliated, by the staff member.

The angel hotel is friendly and I love coming back , the only snag was my shower didn't work to good,, but didn't ruin stay . I would recommend , the breakfast was amazing, and the food in restaurant was well worth the money . The rooms are all big and great value ,beds are so comfortable. Staff are so friendly and go out of there way to help making sure you have the best stay . 100% will be back. I must try the barn rooms (think that's what called ) but looks amazing .

Room was a good size and lovely and clean. Bar area is nice and food was good value. The weather was awful when we visited but I could see that there was a good sized beer garden for summer and a lovely courtyard to sit out in too.

There was lots of noisy Xmas parties when we visited - music was turned off about 12ish but then they're was some further noise as people came to bed. It wouldn't put me off visiting again but would probably avoid Xmas time if bringing kids.

We'll we had booked at another hotel on your site in Whitly bay Windsor hotel not fit for purpose and just incase your company isn't aware this hotelnis used for Homeless/persons with drug issues maybe your company might take so notes from this situation

Bedroom carpet was disgusting tv didn't work at certain times music getting played all night and receptionist was shocking yes I did complain about the room nothing was done she smiled and said she would report this matter

Good location

It appears if you book through angel view hotel directly breakfast it’s include and also you can check out at 11 am. If booked through booking.com no breadsticks included and also you need to check out at 10am. I think it’s unfair and this needs addressing. If you need 11am check out you need to pay extra £10

The staff, from the moment we arrived until we left, were amazing. We checked in Friday evening, and the lady on the desk was lovely. So welcoming, and great with my 7yo. Even helped us name her teddy dog. We then went down for dinner, which was beautiful and again, lovely service. The lady who worked breakfast was so lovely.

The bed was a little uncomfortable, but that ia honestly the only thing.

I was pleasantly surprised at the size of the room and the overall facilities - shower gel, shampoo, soap, hot drink making facilities. I also found that there was a towel 'bow' on the bed which added to the surprise. The room was in a quite corner of the hotel. I didn't have any meals there, so I'm unable to comment on the food. Only downside was that the fire alarm went off at about 5 am, which meant a disturbed sleep. Staff were friendly and very polite and helpful when I asked questions about future stays.

The fire alarm going off at 5 am!! But that could happen anywhere (and has done). The bed was a little soft for my liking, but I slept very well both nights. I asked about accessible rooms and twin rooms but unfortunately the twin rooms are on the 1st floor (not suitable for the person I would usually travel with) and there is no lift - but it is a listed building converted from an old barn