The view and location were exceptional. The staff were very attentive and friendly.

The food, we had purchased half board and the dinner was not up to our standards. Breakfast was okay.

Right from arrival it was fabulous. The young lady on reception on the 7th and 8th May was extremely friendly, professional, chatty and knowledgeable. The room was good. Personally I would like a larger bed but we slept well which is all that matters. It was clean and had everything you needed. We looked at the evening menu and decided it wasn't for us. But then we saw the bar menu and there were some interesting choices. The food I ordered was extremely tasty and I am.a very fussy chef in our own guest house. I was impressed. The only thing I did not like was the 10% automatic service charge. I never like them. Is it for carrying a plate from the kitchen to the dining room? I would have given a larger tip than 10% were it not for this. Anyway, lots of parking, lovely hotel, excellent staff, decent enough breakfast. I would definitely go back.

From the moment we arrived to the moment we left every member of staff we engaged with was exceptionally pleasant, polite and professional. It was an absolute joy to stay at the hotel and we added an additional night to our stay because of this. The breakfast and evening meal were very, very good and very reasonably priced. The room in which we stayed was faultless and the view of Morecambe bay were incredible both from the dining areas and the outside terraces. My wife and I are now in our sixties and our stay was some of the best money we have ever spent.

Only thing we thought was that a bottle of wine was a bit pricey. Having said that I'm now an old man and only get to my local club for a snooker Sunday afternoon so am probably way out of touch with current prices.

The location is stunning, the building is beautiful. The meals were excellent.

The shower in our room was very poor and leaked over the side of the bath. The loo kept blocking. The spa changing room is too small to host all users when changing. The bar, reception and library areas were chilly at times and not comfortable to sit in. We had booked a package that included 2 days with breakfast and dinner, but we didn’t dine in the restaurant the second evening owing to confusion over our booking and staff advising we had a 10% discount on the meal (thus implying dinner was NOT) included. So we missed out dining on the second evening of our stay.

There was nothing to dislike, the hotel staff were very accommodating and even upgraded my room because I was celebrating my 60th Birthday. The room and meals, furnishings, facilities, views, and comfort was second to none in my opinion. There is a definitive sense of the personal touch, making you feel relaxed as if at home. It's an experience I will never forget and hope to return back again many times. The history of the building, with the attention to detail, cleanliness, and beautiful gardens, a joy for the senses by the skill of an expert gardener. From the first day I arrived stepping up to the massive oak door I could tell I'd arrived at something special, and it was, very special, memorable without question for all the right reasons. And opening the door to my room I was met with a beautiful fragrance of roses. Truly divine! Good for the body, mind and soul here. And I'd not even tried the spa! I could easily charge my car here too, or go to the gym or have a swim! Why isn't this a 4* I ask myself?

I loved the beautiful building itself All the facilities were good The staff were all very helpful

I was offered a room at the back of the hotel at first over the kitchen vents and with a view of the boiler house Since this was a treat visit for myself I requested another room and was given one which I was very pleased with which had a view I was also given a voucher for discount at dinner I would also suggest a mirror across the road to assist with emerging from the hotel as it is on a blind bend Other than that it was an excellent 3 night break and I would recommend staying here

The staff were extremely friendly and accommodating. The room was massive and very comfortable. The hotel itself is very grand and has a classic feel. Their breakfast was extremely tasty and flavourful. Would stay here again and recommend to others to go if you're looking for a tucked away romantic escape. Even though the hotel is in a popular location you do feel as if you're somewhere remote and private. Like a personal haven.

We had a look at the spa and I do believe there should be a pool added. There is only a sauna and three small jacuzzis. That's my only recommendation.

I like the elements of history available around the hotel. The staff were always welcoming. The restaurant service was impeccable, a lovely dining experience and of course the food was superb. We enjoyed the hotel's thermal journey - this was a lovely addition to the experience. Beautiful location, well kept.

I too am a dog owner (didn't take my dog this time) and it was a shame to see that other dog owners that took theirs away with them kept leaving their dog poo on the grass. Nothing to do with the hotel themselves. Just a shame that they were too lazy to pick it up instead ruining the scenery.

We love this hotel, it is full of character, the staff are friendly and the rooms cosy. With a wonderful open fire in reception at this time of year adding to the warm atmosphere. The room was cosy, the bed comfortable and we had all we needed for a relaxing stay. Breakfast was delicious with a good choice and our evening meal was delicious! My husband and I also treated ourselves to a spa time and massage. So relaxing and my massage was truly wonderful... Just a perfect couple of nights. Thank you!

It was all wonderful...just sad that we have to leave...

The room was excellent, very spacious with a wonderful view of the sea. Very warm and beautifully decorated. Super shower and bath. Extremely comfortable. Breakfast was super with delicious fresh fruit, pastries and hot buffet, fully catered for gluten free diet. As we took our dog, we sat in the bar to eat, where we got excellent service - we could have been forgotten! The staff were so friendly and efficient and made a fuss of the dog. Dinner was also delicious. Extensive menu. So many things I could have chosen. Again we sat in the bar with dog and service was excellent. Bar staff also very friendly and helpful.

The only negative thing we can say was that it is a long way from the car park to the room! We were on the 2nd leg of our trip and had quite a bit of baggage, and with hubby not very well, and me with a bad back, it was a marathon to get to the room. Even with the lift! The receptionist did offer to help. You can park by the door in to the lift to unload and pack and then move car to parking spot.