Bathroom was very neat, cleaning staff were diligent and very friendly. The hotel was easy to get to excellent transport links to the arena and town centre. Taxi's are also affordable. The staff were also very accommodating and helpful before and after check out, very friendly service. The level of cleanliness was consistent through out the hotel.

No complaints because the beds were clean but was a bit taken aback by the lower mattress not having a cover. The cover is only on the mattress topper, however it was not a big deal as I usually have to check the mattress in hotel stays but this one was open for me to see. 7 of us stayed in 4 rooms on different floors and no one has a complaint.

Excellent hot buffet breakfast. Coffee machine produced great coffee. I liked the hot bread rolls. Hotel is within walking distance of town centre and main railway station plus only a short walk from the Kirkstall road microbrewery, which I recommend too. WiFi worked well.

Fried eggs at breakfast were great but the scrambled eggs were not very good - poor texture and boiled! Heating control in room has no scale remaining on dial so impossible to know set temperature! (However, the heater did work.) TV is traditional - but I'm not used to a terrestial TV anymore 😂

The room was clean and tidy and the compact bathroom was more than adequate for us. We did have a problem with the TV but the staff were very helpful and sorted it. They provided us with something to eat on request in the evening. The breakfast was very good and comparable with more expensive hotels. In fact, the sausages were the best I've had in a long time!

No parking facilities apart from the Leeds City Council car park opposite which meant crossing a very busy main road with our luggage. I had to sign up to an app to pay for the parking but this is not the hotel's fault as it's nothing to do with them.

It was handy to be in walking distance of the centre. The room was clean and bed comfortable. The staff had made an extra effort for a birthday card, balloons and couple of snacks.

The only thing was that when we got given the check in things it was not highlighted to us about the complimentary drink that would have been nice as I thought it was just the key case and we were rushing to get out so did not see it. Would have been good to be told about it so we could have used it. We only noticed when it was too late.

The room was spacious and functional with all the things needed. The bathroom was little but very functional too and having everything needed. For this price is definetely a great bargain and an experience to suggest. Position was 8 minutes walking from the city centre, so all great.

Staff wasn't too helpful. We came there for the Leeds Festival which is the major music event of the year for the city. We needed some information for the shuttle buses, etc and they didn't know anything and didn't make even a little effort to help us.

Room size was ideal with opening window, a must for me! Room & bed linen were clean, with all the consumables that you would need ie tea, coffee, milk, bathroom items etc. Freeview tv was fine. Staff were very helpful as we were not sure of our location relative to the city centre. Thanks to their help, we took a more straightforward rout to Leeds city centre ( far better than Google Maps! ). I can confirm that this hotel is in an Ideal location for our next trip to Leeds! Thanks to all. Ernest Thompson.

Maybe a larger selection of snacks at reception?

The staff were excellent, very friendly and helpful, the room was very clean and air conditioned, the breakfast was excellent. It's a five minutes walk into the city centre where there is a plathurer of restaurants and bars, and a very friendly atmosphere.

Crossing the extremely busy road to get to and from the hotel is a challenge. You really need to take your time and use the Crossings,I would be very concerned if I had children with me, but that said, use the Crossing in a proper manner and you should be okay.

The staff were very friendly. Carla went above and beyond to get my checked in early after a long drive, I really appreciated that but all the staff were lovely and helpful. The room was so clean and comfortable, facilities were just what I needed and the location of the hotel was perfect for me.

It's only a small thing but I don't drink alcohol and the only alcohol free beer was peroni, would have been nice to have more choice. Again, not a major issue and literally the ONLY tiny issue. Loved my stay.

Staff very welcoming. Friendly. Hotel was clean, nice security features, public can not get to the lifts without a room card. Could do with a clock in the room. Room was spacious, comfy bed and clean. It was also nice and quiet.. only downside no car park, but it's in a city centre, so that's a luxury found at a premium rate. And this night rate was very reasonable. I would definitely recommend hotel for a night's stay.

needed a clock in the room.

Very clean

Used the cafe bar for dinner, ordered chicken burger. Enough chips to feed a family of 4 the bun had been microwave and couldn’t be cut it was rock hard completely inedible. I actually banged on it when the staff came to remove my plate. He asked was everything ok ! I banged the burger with my knife and he smirked and said “ oh ok “. No offer if replacement or refund. A young couple came in and asked if they had anything fresh on the menu “ no “. I was shocked to notice the amount of people ordering from Just Eat. They were getting plates and cutlery from bar staff. Some were eating in the bar area. Such a same as menu looked appetising. Breakfast on the other hand was fresh, warm and a good variety