Fabulous location, everything within walking distance. Bed was huge and super comfy. Shower had great pressure and was hot! Room and reception clean and smelled fresh. Staff helpful and attentive. Breakfast had a good selection. Late checkout was available at £10 am hour which we took advantage of for 2 hours.

Minor detail given you are surrounded by bars but we had expected a bar in the hotel, but unfortunately it was closed. We survived and ventured out and had a great night. Carpets in the room were ill-fitted/worn. Breakfast felt a bit chaotic, 2 members of staff were helping and working their socks off but there just wasn’t enough of them to keep everything stocked, tidied etc we had been offered tea/coffee, the tea arrived but coffee didn’t, we had to search for a glasses and ask for cutlery. Was through no fault of theirs just they were so rushed.

Good location for amenities, clean, staff were polite & room well stocked

Very cramped room, minimal space for two adults. My main issue was the persistent scam and fraud emails coming from Mercure via booking.com, wanting money and early check in via links sent to guarantee to not lose the room and set time scales to do them in, they arrived piggybacked to genuine emails which were already arriving at inappropriate times (3-4.30am) and in the messaging option on bookings app itself. When I queried this with staff, I was nonchalantly brushed off as they'd reported it and to just ignore it and that it was fine!

Arrived at the hotel after parking in a nearby car park. Check in quick and efficient, friendly helpful staff. Small room with a double bed, not ideal for 2 people but since I was alone it was not problem. Slept surprisingly well. Breakfast is self service but freshly prepared and more than adequate with English and continental choices. Hotel has some history, the internal staircases are original and many famous people have stayed there including Charles Dickens. There is a pub as part of the building and a Weatherspoon's immediately across the road and many restaurants nearby. A Sainsbury's store is within a minutes walk. Nice hotel in the centre of Nottingham

Nottingham city centre: unfortunately it is a bit of a dump, a lot of people begging - well it is a city centre - but also a few winos who tend to shout at each other up and down the street. In the evening after returning from Trent Bridge these people were in the street arguing and brawling outside very nice restaurants where people were trying to have their dinner

Great central location, room themes are lovely, staff were amazing, upgraded my room as I was there all weekend and only had a city pad booked. Breakfast was brilliant, lots of choice, fresh pastries and plenty of choice in hot food. Bar staff were lovely, they clearly live their jobs!

Decor could do with a little touch up. Some peeling paint in places Noticed some men wondering around on the 1st floor after breakfast, they had been begging for money the night before. Not sure how they got by the staff but was slightly uncomfortable by it as they were staggering around the hotel

Very good location went to motorpoint arena could ask for better location 5min walk staff very friendly very clean breakfast was very nice aircon in room good on 4th floor no noise from pub or anything staff amazing at replying to messages and even managed to have room ready early photos up main stair case of people that stayed is lovely touch

Total not hotels fault I should of looked at a bigger room with 3 friends shearing but we didn't want separate rooms with our our traveling anxiety's we like to remain together room is brill for 2 ppl sharing but not 3 own fault

Staff were lovely, welcoming and helpful. Location excellent. There was welcoming water, biscuits coffee etc which you don’t always get today. Excellent bathroom good air con.

Room was small it was twin beds but basically two singles pushed together no gap inbetween. Window faced solid wall with all air con services etc, they actually left ear plugs in the room however the noise as not too bad. Nottingham a nice interesting City, very good shops, unfortunately as with UK Cities a lot of homeless which is sad. Having said the above I would stay again.

The property was in the perfect location surrounded by shops, bars and food places meaning we only had a few minutes walk at any point.

Loved the property but feel it could do with some maintenance. Our room door failed to lock on some occasions, I believe the lock was stiff or faulty so sometimes when leaving the room it took 5 minutes of opening and closing the door to enable to locking system. The lift is a bit squeeky when using which can make you feel slightly uneasy.

The hotel had lots of character. The hotel communication prior to the stay was impeccable. The room service option for the burgers was great especially as we missed our dinner reservation due to getting to the hotel late, and were so glad we did as the room service food was incredible!! As was breakfast the following morning. Hotel was clean, a little dusting in the high areas of the room but nothing to complain about. TV worked, robes and slippers were a great touch as was the kettle and condiments.

Couple of little areas that could easily be updated or fixed or painted over. Again, it’s a budget hotel in the town centre and this didn’t affect our stay in the slightest. Everything still worked fine just a bit of a touch up required.

The staff were great as soon as we arrived, we were too early for check in so they kindly looked after our bags until we could. It was in a fantastic position for our target of the theatre royal and reception helped with directions. The room was lovely and beds comfortable, the bathroom was very clean and I was really pleased to have fruit tea in with the hot drinks as I cannot have dairy. A brilliant hotel that I will recommend and have already hinted to hubby that we need to come to stay.

It might have been my tech mind but Alexa was having a weekend to herself lol she didn't want to play any music this weekend 🤭.

Hotel was in a great location for what we wanted staff was so polite friendly approachable and helpful also got a free upgrade on the room just as a nice gesture from the hotel staff the room was great bed was very comfortable and the curtains was blackout love that and the shower was spacious too they have an Alexa in the room that I was very happy with as I could play music from my phone whilst I got ready for my evening overall me and my partner was both satisfied with the whole experience would definitely recommend and will definitely be returning thank you for having us 😊