The staff here are all excellent. The night manager during our stay was really nice and very helpful when we had left our car lights on. Breakfast is very good. the location is excellent. The hotel is in a nice part of town but only a few minutes walk to the centre. We appreciated being able to park in the hotel car park.

The room was a little on the small side for a deluxe double. We came during the heat wave and were very disappointed to find there was no air conditioning. We were given an electric fan but it is something a hotel of this standard needs to address. The bar/restaurant was also too hot to sit in for supper but there is an outdoor area for drinks which we used later on. We would stay here again but maybe not in hot weather.

Staff were very helpful and friendly. The room was nice and clean. The shower was very nice. The hotel is well situated for a city trip and access to the reasonably priced car park was useful.

Being charged £50 for mini bar I did not intend to use (give how much they were charging ie £8.50 for a 50cl bottle of spirit) and then having to wait for it to be refunded at the end of our stay. The breakfast was expensive at £17per head so we ate breakfast elsewhere where we had nicer options for half as much. The goggle maps direction for the hotel takes you to the other southern half of the crescent on which it is situated. Sadly there is bollard blocking access half way round. You have to enter from the Northern end of the road. It would be helpful if the hotel ask Google to update it.

Booked this for workers, working night shifts in Nottingham. They absolutely loved the place. I booked the garden rooms under the recommendation they were quieter which the guys agreed with. They said the rooms, beds, pillows were all amazing. Great bathrooms/decent showers and well stocked with quality supplies. Decent coffee machines. They said the staff were very friendly and helpful and the place was fabulous. I will try to rebook here again if/when we are next in Nottingham.

Not a thing. They were very happy here :-)

Super comfortable bed - liked the goose down pillows so much we're ordering from hotel supplier. Step from room into garden for guests, sit in the sun outside or peer over wall for panoramic view. Stylish bathroom, power shower with gels etc. Sleek multi-level building design. Easy check-in with smiley staff. Good exercise walking down to city centre.

Rip-off car park charge - since when is it OK for hotels to demand 11 quid a night on top of room rate? That plus cooked breakfast for two took price towards 150 for one night's stay. Why leave a half bottle of wine which appears to be complimentary next to free tea, coffee & biscuits? ... 15 quid to the unwary! Radio alarm at bed side went off at 6am - thanks to previous guest for being so thoughtful.

Really nice view, room was pristine and it was close to the centre but off from the busyness of the streets near the market square.

Trying to find the hotel while driving was really tricky. Did numerous loops of the one way streets before figuring out. Would be helpful if there were instructions because Google seems unaware of the gate on the private road.

Great location. Such a nice quiet area of the city. Parking was good value. £10. Lovely helpful Staff especially the Receptionist. Room was very nice, comfortable large bed and most everything you could want in there.

The Restaurant prices were very High. We had a very light lunch with one drink each and it came to £40+ also full English breakfast would be £17. It was the weekend but the restaurant was quite empty, I’d be inclined to reduce prices a bit to encourage guests to eat and drink there! Also I made a coffee in the room in the morning and the glass bottle of milk in the mini fridge was off (turned to jelly/string mass in my cup) had to throw the cofffee away .

Great location, quiet - that's the best thing that I always want. Very comfortable room, bed, bathroom exceptionally good and well laid out. Beautiful view. Able to open a window - lovely. Professional and polite staff. Fabulous location.

1. A little on the pricey side 2. Parking charge. Hadn't been told about this and it didn't appear anywhere on the booking. Felt that was disingenuous. Just include it in the price or be more transparent? 3. The shower fan didn't go off even when the light was turned off. So it was on all the time and we had to take the key card out of the slot to shut everything off for the night. I had to read using my phone light. Bit annoying.

Well located, close to the city centre but not smack bang in the centre which meant a slightly quieter/calmer surround, which was welcome. Staff also allowed us to do early check-in as the room was ready, which was appreciated.

Paid for a superior double room, but it was still quite small. The TV channels/entertainment options were also very basic/limited - could do with an upgrade and wider range of channels and/or streaming services.

The hotel is in a very convenient and central location - it is also quiet and leafy for a city hotel. Really attractive area right by the castle. A five minute walk into town. The rooms were spacious and well furnished, the decor tasteful and modern. A real treat to have L’Occitane products in the bathroom. Such lovely staff - helpful, courteous and kind. Nothing was too much trouble. Also - AT LAST- a room with a kettle, tea, coffee and biscuits - very welcome after a long drive.

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Our room was exceptionally quiet & ideal for our dog with french doors opening onto a grassed courtyard overlooking Nottingham. The staff were friendly & helpful. The location is very quiet & ideal for a short walk into the main city centre. We have visited before & have booked again.

We decided not to take breakfast as thought it was a little over priced but we are not used to city prices!!! The bar area is tiny