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7.7

1,138 reviews

Shap Wells Hotel

Shap Wells Hotel

Shap, Penrith, CA10 3QU, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Free wifi

Room service

Fitness center

Bar

Parking On Site

24-hour front desk

Shap Wells Hotel

Welcome to Shap Wells Hotel, a delightful 3-star accommodation nestled in the charming town of Penrith, United Kingdom. Located just 13.5mi from the bustling city center, this hotel offers a serene retreat surrounded by nature, making it the perfect destination for a tranquil getaway.

With 1138 glowing reviews, Shap Wells Hotel is known for its exceptional service and comfortable amenities. Guests can enjoy a range of features including free parking, complimentary Wi-Fi, a fitness center, and even live music performances to elevate your stay. The hotel also offers pet-friendly rooms for a small additional charge, ensuring no family member gets left behind.

Unwind in the beautiful garden, savor a delicious meal at the on-site restaurant, or simply relax in one of the non-smoking rooms with a private bathroom. Whether you're seeking adventure in the nearby Lake District or simply looking to escape the hustle and bustle of city life, Shap Wells Hotel provides a welcoming retreat for travelers of all kinds. Experience the best of Penrith at Shap Wells Hotel.

At Shap Wells Hotel, dining is an experience in itself. The on-site restaurant, Ambiances, offers a mix of family-friendly and traditional dishes, promising a delightful culinary journey during your stay. Indulge in flavorful meals crafted with care, all without having to leave the comfort of the hotel. With an inviting atmosphere and a menu to please all tastes, Ambiances provides the perfect setting for a memorable dining experience for you and your travel companions.

For your convenience, Shap Wells Hotel accepts a variety of payment methods to ensure a smooth and hassle-free transaction process. From Visa to American Express, Mastercard to Maestro, you can choose the payment option that best suits your preferences. Cash is also accepted, providing you with flexibility during your stay. Whether settling the bill for a delicious meal at Ambiances or making use of the hotel amenities, you can easily manage your payments with the accepted methods at Shap Wells Hotel.

When it comes to bringing your furry friends along on your trip, Shap Wells Hotel accommodates pets, making it easier for you to travel without worry. Pets are welcome at the hotel, with charges that may apply for their stay. This pet-friendly policy allows you to enjoy a complete family getaway, ensuring that every member is included in the travel experience. Embrace the opportunity to create lasting memories with your pet at Shap Wells Hotel, where everyone is treated like family.

Closest airports

Durham Tees Valley Airport

49.1mi

Blackpool Airport

51.3mi

Newcastle International Airport

54.4mi

Leeds Bradford International Airport

58.4mi

Most popular amenities

Free parking

Restaurant

Free wifi

Room service

Fitness center

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Live music/Performance

Elevator

Garden

Rooms

Twin Room in Shap Wells Hotel

Show 4 photos

Room - 2 Twin

2 Twin Beds

160 sqft

Private Bathroom

Flat-screen TV

Tea/Coffee maker

+

More details

This room has an private bathroom with bath or shower and a hairdryer. It also has a desk, a TV and tea/coffee making facilities.

Double Room in Shap Wells Hotel

Show 4 photos

Double Room

1 Double Bed

160 sqft

Private Bathroom

Flat-screen TV

Tea/Coffee maker

+

More details

3 nights’ dinner, bed, breakfast and tickets for 4 concerts. - Friday 24 December 2011 (Evening): Thomas Maguire and Fhiona Ennis - Saturday 25 December 2011 (Afternoon): Shaun Loughrey supported by The JJ Galway Band - Saturday 25 December 2011 (Evening): Mary B and Paul Gallagher - Sunday 26 December 2011 (Evening): Pat Jordan and Finnian’s Rainbow

Show 5 photos

Family, 3 Twin

175 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

A seating area with a flat-screen TV, a desk and a private bathroom are available in this family room. The unit has 3 beds.

Show 4 photos

Room - 1 Bed

85 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

A seating area with a flat-screen TV, a desk and a private bathroom are offered in this single room. The unit has 1 bed.

Single Room in Shap Wells Hotel

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Single Room

1 Twin Bed

85 sqft

Private Bathroom

Flat-screen TV

Tea/Coffee maker

More details

Family Room in Shap Wells Hotel

Show 2 photos

Family

1 Twin Bed

1 Double Bed

3 Twin Beds

170 sqft

Private Bathroom

Flat-screen TV

Tea/Coffee maker

+

More details

Please specify preferred bed set up when booking.

Show 9 photos

Traditional, 1 Bedroom, Garden View

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1 Bedroom, Garden View

x4

+

x3

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Garden View One Bedroom

Basic

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Basic

Accessible Room

x4

+

x3

More details

Accessible

1 Bedroom, Twin, Garden View

1 Twin Bed

x4

+

x3

More details

Quadruple Room, Accessible

x4

+

x3

More details

Guest reviews

7.7

1,138 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Anthony

8.2

July 2024

I'm a wildlife photographer and the main purpose of the trip was to photograph Red Squirrels. We didn't even need to leave the hotel grounds to do so! Lovely hotel with beautiful woodland surroundings. Not the most modern hotel, but full of character and we like that. The staff were friendly and very helpful. We hadn't informed the hotel that we were bringing our little Jack Russell because there we weren't prompted to do so on Booking.com's online form, but that wasn't a problem, because we were moved to a dog friendly block only yards from the Red Squirrel woodland! I guess we were lucky that there were dog friendly rooms available at the time, so my advice would be to mention it in the comments section on the booking form if you are bringing pets.

No complaints, I read the reviews beforehand and everything was as expected.

🇮🇱

Ilan

10

July 2022

The hotel is located in a very quiet place. The building is 130 years old and gives off a special atmosphere. Breakfast is served in a very rich and comfortable buffet. The food is delicious and the service is pleasant.

No

🇬🇧

Michael

9.1

July 2022

Helpful, friendly staff, rooms were adequate and clean, comfy bed, breakfast was enjoyable and plenty. Stayed here for work so did not really explore surroundings but looked good from what we saw. The best value around.

🇬🇧

Elaine

10

June 2022

Beautiful hotel, staff were very helpful, especially one of the cleaning staff who was extra helpful when I mislaid my phone connector, she went out of her way to assist me. Breakfast was amazing, the setting of the hotel was perfect just a shame I was not staying longer!

🇬🇧

Vanessa

10

August 2024

It was nice and quiet, my room was lovely and in a very peaceful area, it had all it needed to make a very pleasant stay. The staff were lovely, super friendly and excellent customer service. Food was very very nice, I had roast beef first night and steak pie the second and the breakfast was fantastic with a great choice. I went on the red squirrel walk saw 3 of them eating nuts, took pictures and videos, beautiful, I went on a lovely walk, beautiful waterfalls, scenery. I would definitely go back again.

It depends on what type of stay your looking for, if you want nightlife not the place to stay. I just wanted somewhere to chill and relax, was perfect for me.

🇬🇧

Anonymous

8.9

July 2022

Location and ambience

It was understaffed and getting staff attention was difficult, including at reception.

🇬🇧

Alison

9.1

July 2024

It was a little out in the country, by water and with access to a small wooded area. Here you could see and feed red squirrels! Inside, it was full of character, interesting features and beautiful period detail. It was clearly well looked after and maintained. The staff were very friendly, polite, helpful and knowledgeable about the hotel and area. We enjoyed a lovely evening meal and buffet breakfast. The lounge/bar area was comfortable and spacious and there were games and books available for anyone who wished to use them. It was booked as a handy stop over on our way North (it’s just off the motorway) and was a delightful surprise!

Nothing!

🇬🇧

Martin

8.2

September 2024

We loved the feel of the history of the hotel, in some way a living museum piece. Please preserve that during any future refurb. The room was adequate and the bed was comfortable. The walks through the woods and the Red Squirrels were a bonus. Large evening meal the night before left us only needing a fairly light breakfast. There was far more on offer than we needed so the continental choice available was ample, even thought cooked breakfast looked tempting.

Though nicely off the beaten track the track itself could do with upgrading.

🇬🇧

Natasza

8.2

August 2024

The staff was amazing. Very kind caring and helpful. I didn't like being put in a separate restaurant/breakfast room far away from where breakfast was served especially after noticed there were lots cobwebs in the room. Overall: amazing reception staff, the hotel needs a bit of touch and cleaners need to look up. I think I would like to come back

Advertising as a dog friendly, dog owners are being put in a small room far away from the restaurant. And after booking with a dog apparently additional charges taken at the check in

🇬🇧

Sue

8.2

February 2022

I love the location and the peace and quiet, the outside of the property does do it much justice but once you step inside it’s absolutely beautiful with all the polished wood and leather furniture and the lovely logs burning in the fire, a beautiful place and will definitely be going back

the only negative was the shower cubicle in our room was very small and a bit of a squeeze to get through the little gap to get in and out

Points of Interest Around Shap Wells Hotel

Attractions

Ullswater

10.8mi

Rydal Water

14.1mi

Grasmere

15mi

Beatrix Potter Gallery and Hawkshead

15.7mi

Wrynose Pass

18.5mi

Castlerigg Stone Circle

19.8mi

Derwentwater

21mi

Borrowdale Valley

21.1mi

Wensleydale Creamery

21.9mi

Hardknott Roman Fort (Mediobogdum)

22.9mi

Bolton Castle

24.6mi

Wastwater

26.7mi

Crummock Water

26.8mi

Aysgarth Falls

29.9mi

Muncaster Castle 

30.6mi

Restaurants

Ambiances

  • Family Friendly
  • Traditional

Amenities of Shap Wells Hotel

Free parking

Restaurant

Free wifi

Room service

Fitness center

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Live music/Performance

Elevator

Garden

Stay rules - Shap Wells Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property