The room was very clean. The folks are very nice and accomodating, breakfast is super delicious with smiling people always ready to serve you. It was a good experience all and all. We would stay there again.

The electric plug in back of the night stand did not work in the ground floor room. I use a CPAP and could not plug it at the head of the bed on the night stand and had to place it on a chair at the foot of the bed where there was a working electrical plug on the wall. I slept at the foot of the bed. The door going inside the building does not lock anyone can just walk in the building where the room is located.

Comfortable room, AC worked great in the summer heat. Plenty of towels (though I was a single person in a double bedroom, so probably why) Mini-fridge kept drinks nice and cold. Highlight was actually the included breakfast! The friendly staff and the fact that they had a full breakfast with hot food and cold options were big pluses. Also, very quiet, despite being right near one of the main roads in the city.

There are only two things I would change, but honestly, they're such minor things that I feel bad even saying them. The rooms are slightly outdated, they just feel old. (Though they are very clean and comfortable!) I had a phone and a laptop with me but could only have one plugged in at a time due to lack of outlets/phone charge plug. Only other thing is the cable TV menu was very rough, basically a slideshow of channels, so you couldn't see what the program was about, just the name. Again, something minor and not even remotely the hotel's fault, just the cable provided is outdated.

really friendly and helpful staff. quiet area with very large parking area around the buildings. hot foods for breakfast - scrambled eggs, baked beans, bacon, sausage, waffle maker, as well as cereals, oats packets, toasts, bagels, muffins, yoghurt. I thought the coffee was very good. Beds comfortable; spacious rooms, airconditioning adequate. This is the sort of place that some schools or churches or large families might find useful for conferences or 'get-aways'.

The buildings are old, with old decor, but they are very well cleaned. Pillows were too thick and high for me but my husband didn't mind them.

Free snacks upon arrival, as I had a two hour plane delay on the runway with very little food/drinks. Also the information about restaurants open late was great (Applebee's). Also liked the great selection of foods for breakfast. Plus the information on the City Forest. I spent about 2 to 3 hours at the Orono Bog!

I had emailed, asking for directions to your motel from the airport about a month ago. I never received a reply. The instructions from the internet did not label most of the streets, and the exit # was too small on my printout to read. It took about 20 minutes extra to find the motel.

Ursula at the front desk is just amazing! She is so welcoming and treats you like you've known each other for years! She always offers fresh coffee, makes sure you know about the great breakfast, and can answer any questions you may have about the area. We stay at BI&S every time we visit Bangor. Some of the rooms may be a little dated but are always clean and quiet, and the beds are comfortable. If you are visiting for a concert, Applebee's is open late. Order online on your way back to the hotel for easy pick up with no waiting 😀

The accommodations were excellent. Two double beds, flat screen t.v., adequate lighting, place to hang my clothes and lots of towels. The room and hallway was nice and quiet. I liked that I was able to view my vehicle from the window. Check-in staff were friendly and professional, as were check-out staff. I couldn't stay for the available breakfast but it sure looked appetizing and abundant. All in all, I would definitely stay here again!!!!!

The helicopter landing area was too small and should be able to accommodate more than one. The Olympic sized swimming pool had too many inflatable toys that no one was using. Did the front desk staff all have to wear Harry Potter character costumes for Halloween? What no Star Wars aficionados!!

Staff was friendly and helpful. Check-in and Check-out were super easy. Breakfast was awesome. Plenty of variety to choose from a truckers breakfast to special dietary needs meals were available Bravo to the 3 ladies who put together the breakfast. They were very friendly and waited on everyone's needs. Room could use an update, reminded me of the 80's decor at my grandparents. The room was very clean, the bed was super comfy, and the shower was nice.

The breakfast was exceptional. Every breakfast option was offered, and the eggs, sausage, fruit, donuts, etc., were served by attendants. Cold/hot cereal, tea/coffee, toast, bagels, English muffins, yogurt, etc. were self serve. The premises, though "old" were very clean and the employees very friendly. TV worked perfectly, wi-fi was available in the room.

When there is a concert/special performance in the Bangor area, the room rates increase considerably, beyond what we were wanting to pay. Not a great value at those times!

Rooms were clean and had whatever amenities that I required. Breakfast was wonderful, and parking was excellent. We were able to park right outside our room so as to keep an eye on our vehicle

liked it all, nothing negative to say about this premises. This was our 3rd trip to Bangor and area. We stayed at other hotels in the past but This hotel was the best ,by far, of the three hotels we stayed. Highly recommend this hotel .

I traveled to my sons college graduation with family in which the sweet bee reserved was perfect size for all of us. The breakfast was great and the staff serving the breakfast was friendly and helpful.

My only complaint would be that they checked me in and charged my card before I got there which they weren’t supposed to do. And I wasn’t planning on using the card. I reserved the room with. However, they were very apologetic