A small family run hotel, attentive staff, very clean VERY comfortable beds, spacious, sunny nicely decorated room, good location

No breakfast, communal space not inviting, noisy heater

The view was spectacular on the top floor room with terrace, such a delight!

I like everything

This is a hidden gem. The hotel is very clean, rooms are beautiful and I love having a balcony, which is hard to find in New York City. I really liked the staff as well. They were so friendly and helpful. The location is not bad at all, very close to the subway. The neighborhood is in transition so there was alot of construction in the area which really was the only downside to this area.

The couch, while beautiful, was very uncomfortable. That really would be my only complaint. There were some unsavory people in the neighborhood but not a lot. As I said above the area is in transition so you have to expect that. Even with that element it didn't feel unsafe at all.

We had an extraordinarily dedicated receptionist who gave us really good recommendations of what to do and where to go in terms of a true New York experience. I feel like her recommendations made our trip to New York City even better.

Hotel was great. We stayed in the one with the balcony/terrace. I think that space is meant for entertaining. It was huge with 5 long couches at least. Got to sit there with a drink and look up the sky. Was waiting to witness a UFO sighting but didn't. We really stayed a long time outside just taking in the beauty of NY lights at night. Watching the planes mostly. The suite was great with 2 robes, ready for us. Front Desk was exceptional. They have an art exhibit when we were there of an artist.

Nothing really. This is a brand new hotel in Long Island City and didn't disappoint.

Room as advertised. Clean. Good amenities especially in bathroom.

The staff member on duty could not find my reservation when I arrived. Checking in is usually quick with booking.com. What should have been a 2-minute process took more than 20 minutes, he would not accept even the confirmation that I showed him in the Booking app on my own phone because he was unable to find whatever he needed to see in his own computer.

Comfortable and stylish bed and sitting room, convenient for subway into Manhattanand from JFK, friendly helpful staff, quirky and stylish

A little more equipment would be handy in the kitchenette e.g. a paring knife, larger cereal/soup bowls

Friendly, courteous staff. Very clean establishment (you can smell the “clean” as you walk through the door). Modern amenities (as the moniker suggests), quality, well-packaged and conveniently placed toiletries. Staff actually pays attention to preferences in the comment section in the booking section online. Attention to detail is maintained throughout. Additionally, there is a gorgeous art gallery for viewing on the entry floor during regular business hours. This was a last minute booking but I’m really satisfied with the whole experience. 5/5 stars, would recommend!

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We were so impressed with this hotel!!! Don’t be fooled about the little entrance. We had AMAZING SERVICE! The rooms were clean and aesthetic !! I want to give a huge thank you to Laura for helping us especially the first night. She is great and her customer service is a 10/10! We love her and we will be back because of her too :-) thank you Laura!!

This hotel was great! I was worried that the reviews were all too good to be true, but they were quite accurate. This hotel was very well decorated. The location was great, very close to the subway and we felt very safe walking back from the station at night. Quiet area, but plenty of stores and restaurants that were good very close by. We brought our bikes and the front desk staff was so helpful in storing them for us and making sure we had them whenever we wanted. Staff was all very kind, friendly and helpful.