Staff was nice when we checked in, the 2nd room was good except the bathroom was super small and could use a update.

First room we checked into had a big glob of hair in the tub, there was hair on the bed and nasty spots on the comforter.

Country Town N' Suites were a godsend. They helped us exceptionally after a rough nite with another hotel. The desk staff was extremely helpful; the room upgrade they gave us was perfect, and the room was clean, huge, and very comfortable. It had a wonderful balcony overlooking the river. It was a very peaceful stay. It was totally worth the price, which was not expensive at all. It was a short walk to the parkway. The pool was very clean and relaxing. I do not know why anyone would stay anywhere else. This will be our favorite and our always place to stay in Gatlinburg. We live in Knoxville, and we will be telling everyone we know about Country Town N' Suites/ Carr Cottages. Thank you for a pleasant stay.

It took us so long to find out about Country Town N' Suites/Carr cottages.

perfect location for us. just outside of the craziness of the city, but on the trolley route. parking is pricey in town, so use the trolley. (it's free!) the visitor center for the park is 15 min away. can walk to several restaurants and attractions if you don't want to wait for the trolley. a nice sized refrigerator in the room was handy. bed was large. shower was hot with plenty of pressure. room was good sized. free coffee in the room and in the lobby. all of the people at the front desk were very friendly and helpful. air conditioning was quiet.

Great location, had stayed here before was not impressed on my 1st stay. The return trip was great! Room was updated, very clean and relaxing. Bed, as well as nice cozy bedding, very impressed, They also gave the exterior a freash coat of paint, cool calm color. I will be back.

The only downside was the pool was not in operation, however they di work it out to use the pool off Carrs next door. I didn't want to do the hike so did not use or see their pool. Everything else was wonderfull.

Was able to check-in at anytime. For example we arrived at 7:30am and staff was available. Doors use keypad code so no need to worry about losing your door card. Room was decent. Nothing fancy, but clean and no worry of bed bugs or sketchy people...AC was nice and easily adjustable Handicap accessible from what I remember. Ramp to 2nd floor is steep but maybe a room on ground level could be requested beforehand. Location is within 15-20 min walking distance to everything on the "strip" WiFi is very stable and fast. 50 mbps down 20 mbps up. NAT open I believe. Gamed all night without a single disconnect. Streaming HD videos was smooth as well. Beds are comfy. On a scale of 1-10 id rate the stiffness a 4

walking distance into town, but far away from all the noise of town

The staff was pleasant and the manager was very friendly. I appreciate it every time. I ask them a question they got an answer for me and help me with extra trash bags, extra towels, allow my husband and I to be in the hot tub a little bit longer. Like I said, they were courteous, nice, and it didn’t matter who you talk to you in the office or one of the maids to clean the rooms or the owner/manager very pleasant experience.

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Good budget accommodation in Gatlinburg away from the crowds and traffic of the strip, but still close to the Smoky Mountain National Park and hiking trails. Our king room was spacious and was convenient with a refrigerator and coffee machine. The shower was also great with good pressure and hot water. The office staff were also very friendly with us.

The room could have used an extra blanket.

Quiet, room was a good size, close to all the shops in downtown Gatlinburg, staff was nice, great price

Water pressure wasn't great and could use new pillows

Perfect location, quiet, and staff was nice!

Didn’t have any issues or complaints during my stay .