Rooms do not have microwaves. People must go to the lobby to reheat their dinner. The elevator is very sluggish, and the exits are too far away from the elevator. The breakfast room in the entrance is tiny and inconvenient. The most crucial thing to remember is that parking a car costs $50 each night.

Great location. Friendly staff. Bartender was a hoot!

Valet parking was expensive.

Clean, welcoming and all of the Staff were excellent. I had everything I needed and replenished while on my stay at the Hayes Street Hotel. Steps away from Vanderbilt University. Kelly, Leslie, Maxwell, & all the Valets were extremely nice and knowledgeable of the areas I wanted to venture to. Their staff at the Hayes Street Hotel helped me navigate the city parts I never had b4. I found this helpful to not waste any of my days in Nashville. Being on the West Side closest to Vanderbilt had given me more places to explore and find using an ebike. Points of interest like where the locals would be. Especially music venues like the Brooklynn BOWL and Exit In as well.

There was plenty of walking if you're main attraction was downtown. Close enough for a cab/ Lyft or to walk. Closer to the West Side Nashville and Vanderbilt.

The first concern for this trip was the location, it was perfect for our needs. Next, it was pet-friendly, again, perfect. Lastly, the room rate was also great compared to similar hotels nearby. While parking is valet only, we found it worth the additional costs for this trip, and the valets were quick and always had our vehicle ready by the time we came down to the lobby. I liked the convenience of sending them a text to request my vehicle. The room was clean and comfortable.

We knew that breakfast was included in the room rate. "Continental" breakfast may not be what you would expect. Google it if you aren't sure. We've stayed at many places that called it that and find that the offerings here were lacking compared to what we've seen elsewhere for even a lower star-rating hotel. But, we were prepared so it wasn't a big deal. It just wasn't what we've experienced at other 3-star hotels.

The location is great! It is deceiving if looking at a map, but it really is good. Lots of local food and drinking places all around you, as well as coffee, fast food, and a dollar general a few blocks down. Very convenient for stocking up for your hotel room, or if not wanting to go far for meals or snacks. Also a block away from a car rental place. The staff were all very friendly and helpful. I appreciated that the entry doors locked 12am-6am. Shower was fine, pillows and bed were fine. Fridge was typical hotel size, and worked just fine. Good amount of drawer space for 2, if not 3. Very reasonably priced for the area.

The continental breakfast was pretty disappointing, which was a bummer since that was a part of why we booked here, as every little bit helps when you're in an expensive city. Coffee was not great, but it was free. The beds and pillows could have been more comfortable but were not bad, just fine. Having no microwave kind of stunk for not being able to warm up Leftovers. I wish there was a pool, but that likely came into play with the price. Lots of construction surrounding the hotel, we had an end room, so it was pretty loud and woke us up.

Super clean everyplace, nice continental breakfast, tea and coffee throughout the day, staff is really accommodating, bed was so comfortable and sheets were really soft. I loved it that the floor isn’t carpeted in the room because those aren’t clean. Area rug under bed makes sure your feet don’t freeze when you first wake up though. All the nice little touches they did are just great.

The towels could use an upgrade. They are kind of thin and not so soft and squishy. But that’s really my only thing and it’s not even a bid issue. One more trash bin in the room would have been the standard I’ve seen everyplace else. There was just one little trash in the bathroom.

The place wasn’t far from downtown . Prolly 15 min walk but we used their Lyft service

Valet parking is $42 which is high and then I always tip when I get my car back in one piece. They kept on texting asking for a tip. I gave them $10 when we got our truck back. I never saw the discount on valet parking on booking.com which they said there was . Also we used the Lyft service or tried to when we were coming back to the hotel. We asked a police officer the exact address where we were and never saw a silver Altima. Got charged a no show fee even tho we had to get a taxi and pay 3 times as much 🤬

Breakfast was OK but it was free so that is fine. I stayed here this time based off of a great first time I stayed here especially enjoying the lobby entertainment but the combo bartender/music guy wouldn’t play anything at all and didn’t know how to make any drinks so that was disappointing. Otherwise I love the location being so close to the winners/loser area. The Mexican restaurant outfront has such great food and UNBEATABLE happy hour specials. It is a bit of a walk to the main Broadway bars but I knew that and that is what we preferred but keep it in mind if you want to be close. I would also always recommend walking in groups through Nashville so if you plan to walk alone late at night from the main scene Nashville - do not stay here but it’s easily accessible by Uber if you are alone. Very pet friendly, super clean, very cozy, great desk staff.

location perfect, 10 min from center of Nashville room perfect, spacious and clean, silent and filled with all the facilities the check in was supposed to be at 3pm but they let us in at 8am and that was very kind. The staff was helpful. If you have the car there is the parking spot right outside on the street for free or the one supervised but you have to pay. Only part that we didn’t really enjoy was the breakfast, which was a little poor… Overall 9.5/10. I will chose it again

breakfast not a lot of options no salty food if you don’t want to eat a beagle with cream cheese

The bar tender wasn’t very friendly . We were unsure of the price of our drinks as he never made us aware of how much with each purchase. We witnessed several people leave after waiting for several minutes as he kept disappearing in the back. I Think he is a bad fit for your bar and you could do better. The breakfast lady on weekends was a joy and talked to everyone. Thats what makes a place memorable . Your valet and front desk staff all lovely and helpful