Great location with parking. Breakfast is served in a nice area in the basement but we at first didn't know where it was. A sign would have been nice on entry or by elevator on first floor or in room. Very close to restaurants and Vanderbuilt. We ate at Jaspers across street and loved it. Bus stop out front if needed. Pool available. Bathroom layout was a little odd but it was clean and shampoo/soap etc was nice. Bed was comfy.

No sign and was not told where breakfast room was upon getting our room. Bathroom was strange layout.

Loved the location! Only 5 minutes from downtown, around the corner from Vanderbilt, and within a short distance of many other fun attractions! My husband and I had a great time here and will definitely stay here next time!

Only downside was parking! The parking lot was smaller than expected and it cost $20 a night to park there.

Location was good. Clean facility and staff was very friendly.

Check in at the earliest was 3. We arrived at that time and had to wait due to staff changing shifts. Seemed an odd time for that to be done. Breakfast room was so hot and humid I took my breakfast to my room. Preferred to sit there but started sweating!

We have stayed there for the past 3 yrs. Everything is always clean staff very friendly.

Only problem I have is breakfast staff not dressed to professional. I didn't even know she worked there. Ratty wholly black jeans in a sweat hoodie with ear buds in. Not to professional looking to me. She barely cracked a smile. Other than that other gentleman wiping tables was very friendly.

Everything was great but the $50.00 parking fee, really

the location

I didn’t feel like it was worth the money

Friendly and engaging staff, clean well-appointed rooms, everything we needed facility-wise, breakfast was a great bonus, good location that was close to things without being too close. I will absolutely stay here again!

Haha the waiters singing at breakfast could have been a little more on pitch, but he made up for it with his enthusiasm!

close proximity to downtown, easy to navigate to the hotel, love the beds, quiet.

I asked to use a different card at check in to pay for my room and they didn’t do it. I swiped my new card at check in. The room was still charged to my AMEX, and only the parking was charged to the new card. when I asked at the desk, they told me there was nothing they could do to fix.

It was walking distance to everything . . . if you like to walk, which we do! The shuttle to and from downtown was fantastic for those times we needed a lift. There was construction going on nearby, but the room was peaceful without noise coming in. The pool was awesome for cooling down and sunbathing after taking a nice long walk in the Nashville heat. There are excellent restaurants in the neighborhood, and the included breakfast was also very, very good!

Paying for parking! Urgh! That is sooooooo unfair, for pity's sake. You think it doesn't sting? Next time I book a hotel I'll be adding up ALL the little costs when looking for the best price/value.

The hot breakfast was nice, glad you have started them again.

We were very disappointed that the shuttle is no longer running into town in the evening. A few days before I specifically called the hotel to ask if the shuttle was still running so we could use it in the evening and was told that yes it was. After arriving we found out that the shuttle only runs 6 am to noon, new hours we were told which is not what I was told on the phone. I doubt it gets much use during those hours, the evening is when you can take advantage of it. So we had to drive into town and pay a $30 parking fee which was not expected. I also thought the price of the room was very high, most other Hampton Inns I have stayed at are around $120-150. Over $200 is excessive.