Great location and loved the rooftop pool even though the weather wasn't the greatest during our stay.

The biggest con is the parking situation. I personally feel like I shouldn't be charged for parking if I'm a guest at a higher end hotel. I had to pay a flat rate for overnight parking ($35 I believe) and would have to pay again if I left more than once during the day. We were there for 4 days so that added up. It would be different if street parking were occasionally available but that clearly wasn't the case in this part of Nashville.

Beautiful property in a great location. Staff was so friendly as most of our interactions with the people in Nashville.

Only negative was during our 5 night stay our room was only tidied up once. Although we were out and about most of the day, they weren’t able to get to our room until we were getting ready for our evening out.

The high standard finish felt like a 5 start, not 4 star. The staff were extremely helpful and attentive. The valet staff gave added touches like opening doors.

Access to the pool closed earlier than advertised.

Food and drinks at the restaurant were very good but very expensive.

We were supposed to have daily breakfast included for the four of us. Instead we were told no that wasn’t what we’re would get. Instead, we were given a daily credit for food and drinks of $50. That only bought the four of us one breakfast and few drinks. I think one breakfast alone ate up about $80-$90 of the $150

Modern hotel in great location near to Vanderbilt campus and music row. Clean room, comfortable beds and nicely decorated.

Breakfast not include and hotel restaurant was slow on service and a bit understaffed. The hotel had a lot of people staying there and felt that staff were rushed and not time to be personable. Heavy entry door with no one helping with bags.

Highly recommended!! This hotel was beautiful the art is very captivating &amazing staff personable .”especially John & Alex . It was my boyfriend and I anniversary and John gave us a free bottle of champagne and brought to our room himself. I loved it we will be coming back !

Nice place comfortable and good staff service they are definitely trained

Valet parking was troublesome car left with no keys could not pull in. Room was noisy doors don’t block sound from hallway Pricey place

Everything! From the location, artwork, staff, cleanliness! I actually recommended this hotel to a friend that will be traveling to Nashville in the very near future

I loved my stay. No complaints

It was in a great location. Easy to walk or ride scooters to places. Staff was so friendly. We were there for my daughters 21st birthday and they gave her a bottle of wine when we checked in.

Nothing

Service with A-1! We went for my birthday, and they check in was flawless, the gentleman who checked us and sent a bottle of wine to my room for my birthday, also remembered my name and room number the entire duration of my stay.

There was hair left in the shower. Even after housekeeping cleaned there was still hair in the shower and bathroom. Also didn't like that the after parking in the parking deck, you have to take the elevator down, walk outside and around the building, and then walk into the lobby of the hotel. You can exit the inside of the hotel into the parking deck but there is no re-entry.