I went to Nashville with my wife for our wedding anniversary. We each separately contacted the hotel asking for the staff's help preparing the room to surprise each other. They kept the secrets from each of us and did a FANTASTIC job. My wife sent a romantic package to set up the room and I had chocolate covered strawberries delivered. They even upgraded our room to a huge suite so it would make our stay memorable. We will never forget the experience and if we are ever to visit Nashville again, we will be staying here for sure. Special thanks to Dominique, John, and Kris(hope it's spelled right). Not only them but the entire staff was awesome!!!

Nothing to dislike!!!

Room was very comfortable and spacious. The staff from the front desk , room service and the late night security staff was extremely courteous. Loved the location very close to downtown and plenty of great restaurants and bars within walking distance. Easy parking garage next door. We valet parked and it was super convenient. I was a little concerned about some of the reviews I found regarding poor customer service and safety. I did not find those to be the case for us.

What could be better... The bathroom tiles & shower are ready to be scrubbed down. It was not filthy by any means. Perhaps is time for a regrout or new tiles. Other than that, no complaints.

Some of the breakfast machines were broken (espresso machine coffee was cold) but they had a great selection of food and there is a coffee/donut shop across the street so it worked out. We didn't end up eating at the hotel because the prices for breakfast was. . . A little steep.

The rooftop balcony could have been cleaner.

the property was very clean, the decor was modern and well done. The water pressure was fantastic! The parking garage can be accessed directly from inside the building. The staff was friendly and helpful.

we had trouble getting our digital pass key on our phone to work at several doors throughout the building. we got an actual room key and had no trouble with that.

I did not have breakfast at the hotel, but the location/setup, and convenience of the store/breakfast area was perfect.

The rooftop would have been better if there was more going on up there, seemed like a wasted space since nothing was happening there. Also the elevator did not seem like it was in goos shape.

Location was easily accessible, clean facility, friendly staff. Our TV was not working upon arrival; they sent someone up within the hour to get it fixed which I was happy with.

Having to pay to park at a place that I am already paying 250.00 to stay at for one night is crazy. I do understand that A LOT of hotels practice that same policy and that it’s kind of the norm; I still like it’s crappy.

The room was great. Nice view, plenty of space, liked the walk-in shower. Parking deck was a plus and because it had multiple levels, it was nice that we could drive to our floor which made it easier to load/unload the car.

Not crazy about paying for parking as I personally believe it should be included with the room. We walked everywhere so the car just sat there the whole time.

Worth the extra $5 for valet parking versus manuevering the city to park myself. Our room was extremely oversized and very comfortable, we were impressed. The area felt very safe and family-friendly, close to our concert venue and plenty of dining options within walking distance.

The rooms were very big and so quiet!

One of the mattress had a BIG hole in it right where you sleep so we had to flip the mattress. It would have been really nice if they cleaned the rooms daily and replaced soaps,tp and towels so we didn't have to ask everyday.

rooms for very quiet nice and roomy

The property had valet service, and it stinks you couldn’t ever find them when you wanted them they would not help you with the luggage. They were not friendly at all.