We loved our room! The size was more than ample, and the two room suite gave us a chance for one spouse to be up and doing things while the other slept.! Breakfast every day was also great, and kudos to the attending staff who were there to clear dishes. The omelet station was a real bonus.

It's not that I didn't like it, but the construction of the drain pipe at the 'kitchen' sink is too high and does not allow the water to fully drain out of the sink, leaving the impression that the sink is clogged, when it isn't. The sink drains just fine but the pipe needs to be lowered about three inches.

Since we had driven we did pay for daily parking, which was reasonable and easy in and out. We used the shuttle service one evening to get downtown. It was 4th of July and we felt the shuttle was the way to go and we heard it would be very crowded. The drop off at B"way and 7th was fine. We did have a long wait for the ride back as they had many roads blocked off. The shuttle driver found an alternate pick up spot and we made it back around midnight. We met Jay our first day there and he was very helpful. Helped us with directions when we were driving ourselves and said to make sure to stop by and see him when we got back as he was interested in the winery we went to. Breakfast was wonderful. The omelet bar was a nice surprise and the staff friendly.

The room was nice, clean and comfortable.

Both TVs in our room kept freezing and didn't work properly. There was a fellow with the glasses at the front desk who was not friendly when I went up to the desk to ask a question. I felt I was bothering him. On the other hand, there was a black woman who was very friendly and helpful. Also, we bought a bottle of wine from the bar, a sauvignon blanc, to take up to our room. I was charged $60 for the bottle. I thought that was an excessive amount. I did pay cash for it, but I thought for a wine that was unknown, it was overly priced. It would be nice if the shuttle made trips to the airport.

Rooms are clean and hotel provides easy transportation to Broadway. We love Midtown to get away from the crowds and still enjoy great food and music.

The bedroom in the one room suite has very stagnant air. The window doesn't open and ventilation doesn't move air enough. I asked the staff for a fan, which they happily provided, and things were great! Ceiling fans in the room should be installed or portable fans provided in all rooms. Just my opinion, but issue was immediately resolved by staff.

The staff was amazing at both check in and check out (jan 14 and 15). It snowed while we were there in TN. It is quite apparent that the city of Nashville is not very well equipped to handle it such weather conditions. Be that as it may, the staff was awesome! I appreciate everyone for showing up that day. The omlette station was closed, but breakfast continued on. WHAT A WAY TO SHOW UP!!! If I may suggest, additional heat sources at the front desk and the valet station would help the employees immensely. Even though temperatures were frigid, they still provided stellar service. Thank you kindly.

n/a

The waiter at the restaurant was excellent. Friendly and met all our needs before we even had to ask. The gentleman making omelets in the morning was so friendly and joked around with us while he was making our food. The front checkin and check out service was fast and efficient. Met Donna and Richard checking in and Donna when we checked out. Both funny and very helpful. Wonderful staff here. The shuttle service and Tony were great. Great perk having that to take us down to the Bar area of town.

We got to breakfast at 9 and had to wait a bit for our omelet because there was a long line and by the time we got it they were already picking up the silverware and rest of the food sitting out. We had to ask for silverware. They were very accomodating but they should wait at least until the people in the made to order area are already seated.

The stay was even better than expected. After reading some reviews we were a little skeptical but it was a wonderful stay! The staff is incredible. Jeff makes great cocktails during happy hour and the snacks were great. The breakfast food was just okay but they do have a lot of different options for being free! We had some issues with our room keys but they were more than happy to help as well as provide us with new towels and trash bags. The shuttle was perfect for our group of 11. Kendrick is AWESOME!! He should get a raise.... the rooms were spacious and have lots of mirrors and lighting. The restraunts near by are all very good. We will definitely be going back if we stay in Nashville again.

Overall, we had an awesome stay. The shuttle was out of air and the lobby was very warm but other than that we had no issues!

The complimentary full breakfast, shuttle service and evening reception were awesome! We were very happy that we were able to check-in early.

The couches in the room and lounge area could use a good cleaning.

Location was okay. Our room was nice. The breakfast buffet was very good. The staff was great. The shuttle service was great. Drivers were friendly and helpful. C

I didn't think the outside of the hotel where there was outside furniture was clean. Cigarette butts on ground and in the gardens. The table was dirty and should have been wiped every day.

The room was clean and laid out nicely. The breakfast was good and much variety. The happy hour was good. Location was nice and easy. There was only 1 small shuttle but the drivers were extremely nice and helpful. Most staff was helpful .

The only downside was the shower spilled out onto the floor every time even with doors completely closed. That would be my only complaint and would suggest correcting it.