462 reviews
From
$15611800 West Broad Street, Suite 1098, Henrico, 23233, Virginia, United States
462 reviews
1/42
From
$156Free Private Parking
Free wifi
Air conditioning
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Fitness center
Welcome to the Hyatt House Richmond - Short Pump, the perfect destination for your stay in Richmond, Virginia. With a prime location just 11.2mi from the city center, you'll be close to all the action while still enjoying a peaceful retreat. This 3-star hotel offers a range of amenities to ensure your comfort and convenience, including free breakfast to start your day off right.
Address: 11800 West Broad Street, Suite 1098, Richmond, Virginia, United States.
With 462 reviews, this hotel has earned a reputation for excellence. From the moment you arrive, you'll be greeted with exceptional service from the 24-hour front desk staff. The hotel offers a wide range of amenities to cater to your needs, including pet-friendly rooms, free Wi-Fi, air conditioning, and a fitness center to keep you active. Each room is equipped with a kitchen, perfect for those who prefer to cook their meals. To top it all off, you can enjoy a drink at the bar and unwind after a long day of exploring.
At a minimum price of $156, the Hyatt House Richmond - Short Pump offers excellent value for your money. Don't miss out on the opportunity to experience the best of Richmond hospitality. Book your stay today and create lasting memories at this fantastic hotel.
After a day of exploring the vibrant city of Richmond, you'll be delighted to retreat to your spacious and comfortable room at the Hyatt House Richmond - Short Pump. With two room types to choose from, you can find the perfect accommodation for your travel needs. The King Studio with Sofa Bed offers a cozy space with a king-size bed and a sofa bed, accommodating up to 4 adults and 3 children. If you prefer more space, the Queen Room with Two Queen Beds provides ample room with two queen-size beds, perfect for a family or a group of friends.
Each room at the hotel is thoughtfully designed with your comfort in mind. You'll find modern amenities such as free Wi-Fi, air conditioning, and a kitchen in every room. The kitchen is equipped with everything you need to prepare your own meals, giving you the flexibility to enjoy home-cooked favorites while on vacation. After a restful night's sleep, start your day off right with a complimentary breakfast at the hotel's dining area.
At the Hyatt House Richmond - Short Pump, your satisfaction is a top priority. The friendly and attentive staff are available 24/7 to assist you with any requests or questions you may have. Whether you need recommendations for local attractions, assistance with reservations, or help with luggage, the staff is always there to make your stay as enjoyable as possible.
So why wait? Experience the best of Richmond hospitality at the Hyatt House Richmond - Short Pump. Book your stay today and take advantage of the excellent value offered at this fantastic hotel. Your comfort and convenience are guaranteed, ensuring a memorable trip to this vibrant city.
Closest airports
Richmond International Airport
19.4miCharlottesville-Albemarle Airport
56.4miFree Private Parking
Free wifi
Air conditioning
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Fitness center
Kitchenware
Elevator
Business center
Free toiletries
Hypoallergenic
Bathtub
Private Bathroom
Parking On Site
Show 5 photos
Studio, King, Sofa Bed
1 King Size Bed
1 Sofa Bed
420 sqft
Kitchen
Private Bathroom
Kitchenware
Microwave
x5
+
x3
More details
Experience the comfort and space of our King Studio with Sofa Bed, a stylish and modern room perfect for families or groups of up to 7 people. With amenities including a kitchen, private bathroom, and flat-screen TV, this 420 sqft room provides everything you need for a relaxing and enjoyable stay. No smoking allowed.
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Room - 2 Queen
2 Queen Size Beds
400 sqft
Private Bathroom
Kitchenware
Microwave
Flat-screen TV
+
More details
This queen room comes with two queen beds, a microwave and a small refrigerator. Complimentary wired and wireless internet is also provided.
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Room - 2 Queen, Accessible
2 Queen Size Beds
Microwave
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
+
x3
More details
This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
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Suite, 1 Bedroom
1 Sofa Bed
1 King Size Bed
525 sqft
Kitchen
Private Bathroom
Kitchenware
Microwave
x8
+
x5
More details
Suite King Bed One Bedroom
Show 4 photos
Corner Suite
1 King Size Bed
+
More details
1 King Bed
Studio, King
1 King Size Bed
x5
+
x3
More details
Studio King Size Bed
Show 4 photos
Studio, Accessible
1 Sofa Bed
1 King Size Bed
420 sqft
Kitchen
Private Bathroom
Bathtub
Kitchenware
x5
+
x3
More details
Studio Accessible King Size Bed
Show 6 photos
Executive Corner Suite
1 King Size Bed
280 sqft
x8
+
x5
More details
Executive Corner Suite is 280 square feet and includes a king-size bed 150-183 width.
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Queen Room
1 Queen Size Bed
x4
+
x3
More details
2 Queen Beds
Show 4 photos
King Room
1 King Size Bed
540 sqft
+
More details
One Bedroom King is 538 square feet and includes a king-size bed 150-183 width.
Studio Deluxe, King
1 King Size Bed
x5
+
x3
More details
Studio Deluxe King Bed
Standard Room
Microwave
Flat-screen TV
Refrigerator
x4
+
x3
More details
Show 7 photos
Suite, Accessible, 1 Bedroom
1 King Size Bed
1 Sofa Bed
x8
+
x5
More details
ADA 1 Bedroom King Tub; Hot Breakfast:Free Wireless:Flat Panel Tv; 1 Bedroom Suite:1 King 1 Sofabed:Non Smoking
Suite Executive
1 King Size Bed
+
More details
Suite Executive
8.3
462 reviewsFrom
$156Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇳🇴
Håkon
8.2
8.2
The hotel is connected to the Short Pump shopping complex and has plenty of restaurants, shops and other services. Everything you can think of from American chain stores and strip malls is both within walking distance or a short drive away. Breakfast had a pretty good selection, some more healthy options would be nice. At the time we visited it was plenty of seating and space. Free parking anywhere around the area. It can never be full here. Spacious rooms that have a nice layout and are well equipped. We had some problems connecting with WiFi, but it worked ok in the end. Had to keep reconnecting. The staff were helpful and friendly.
The exercise room is somewhat small and not very well equipped. So this was a bit of a disappointment. Some more healthy options at the breakfast buffet would be nice. Sofa bed is not for adults if you would like a good night sleep!
🇺🇸
Nikita
9.1
9.1
The front desk attendants were very helpful and friendly! They were both named Chris though I'm not sure of the specific spelling of their names. Not many places are you greeted with such pleasant smiles and we truly appreciated it.
Our hvac system made a lot of noise while running which right near our bed. The hot water in the shower took quite a while to heat up and the ice maker in our refrigerator didn't work.
🇺🇸
Brandy
10
10
Smooth check in and checkout using the Hyatt app. It’s a quick walk to all the shopping and restaurants at Short Pump Town Center. The room was a nice size and it’s always nice to have a larger fridge and real appliances if needed. Would definitely stay here again. Also the price was much more reasonable than other hotels in the area. There was a decent hot breakfast available as well and there was always coffee and water in the lobby.
🇺🇸
Angela
10
10
The location was excellent! And the check-in staff were very friendly and accommodating. The room was spacious and perfect for my needs.
The room itself seemed a little rundown/incomplete. For example the closet doors did not shut fully. The baseboards needing cleaning. Just little details; nothing that impacted my stay.
🇬🇧
Ian
9.1
9.1
room was very large and nice view out to the woodland . Bed very comfortable and a good shower . Receptionist very friendly and two restaurant recommendations for Lehja and Firebirds were excellent and within walking distance . The hotel is situated right next to the major mall so very good .
Nice if bar open later than 10 .00 but I guess that is USA
🇺🇸
Cynthia
10
10
Breakfast was good ! Only complaints were that there was not a microwave. Loved the location!!
Everything was good but there were no literature in room to detail about house keeping services.
🇺🇸
Bliss
9.1
9.1
Lots of choices for breakfast options. Location was excellent. Located in walking distance of mall and restaurants.
The outdoor patio closed at 8. Wish it stayed open until 10 so you could enjoy the atmosphere at night all lit up with the lights and fire pit.
🇺🇸
Amanda
8.2
8.2
Breakfast was great. A good variety. Location was amazing. Staff was friendly. Room was great. Definitely would work for longer stays with kitchen area and storage.
There was a smell in the lobby soon as you walked in. I'm used to a chlorine smell from the pool but this didn't smell like that. Couldn't quite put my finger on it.
🇺🇸
Keith
8.2
8.2
Convenient to highway, location great for shopping and eating (Shopping Center property) including a Boathouse restaurant connected to the hotel, kitchenette with full size refrigerator, eating area, laundry room upstairs, hot breakfast in the morning and bar in the evening
🇺🇸
Heather
10
10
The best staff ever!!!!!!!!!! Clean, perfect location, best staff ever, quiet room, wonderful breakfast and bar area!!! This is the only hotel I will stay at in Richmond. Located in a beautiful shopping mall near amazing restaurants, comedy club and movie theaters.
Attractions
Carytown
10.3miKings Dominion
15.8miAttractions
Carytown
10.3miKings Dominion
15.8miAirports
Richmond International Airport
19.4miCharlottesville-Albemarle Airport
56.4miFree Private Parking
Free wifi
Air conditioning
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Fitness center
Kitchenware
Elevator
Business center
Free toiletries
Hypoallergenic
Bathtub
Private Bathroom
Parking On Site
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Tea/Coffee maker
Front Desk Services
24-hour front desk
General
Air conditioning
Carpeted
Convenience store on site
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic
Ironing facilities
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Dishwasher
Kitchen
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Sofa bed
Safety & security
Fire extinguishers
Safe
Smoke alarms
Safety features
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Fitness center
From
$156Check-in
From 16:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 21
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Visa,
JCB,
Mastercard,
Diners Club,
American Express,
Discover,
UnionPay
This property does not accept cash.
What are the check-in and check-out times at Hyatt House Richmond - Short Pump?
If you're staying at Hyatt House Richmond - Short Pump, the entry is set at 04:00 PM and exit is by 12:00 PM.
Does Hyatt House Richmond - Short Pump come with parking?
Yes, there is ample parking available at Hyatt House Richmond - Short Pump. Guests can enjoy the convenience of free and private on-site parking without the need for reservations.
What are the rates at Hyatt House Richmond - Short Pump?
Hyatt House Richmond - Short Pump offers accommodations starting at $156. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
Which room categories can I book at Hyatt House Richmond - Short Pump?
The hotel offers King Studios with Sofa Bed and King Studios with Accessible Tub, both accommodating up to 4 adults and 3 children. There is also a Queen Room with Two Queen Beds and a One-Bedroom King Suite, both accommodating up to 4 adults and 3 children. None of the rooms allow smoking. The bed sizes range from King to Queen, with some rooms also offering a sofa bed.
Where can guests find entertainment in Hyatt House Richmond - Short Pump?
Guests at Hyatt House Richmond - Short Pump can make the most of their time at the hotel by enjoying the leisure amenities provided. They can start by visiting the on-site bar, where they can relax and unwind with a refreshing drink. For those who like to stay active and maintain their fitness routine, there is a fitness center available, allowing guests to exercise and stay in shape during their stay. Additionally, guests who need to get some work done can utilize the business center, which provides a quiet and professional environment for work-related tasks. Lastly, for those looking for a fun and engaging activity, the hotel offers board games and puzzles, which guests can enjoy either alone or with friends and family. These amenities provide guests with a range of options to suit their leisure preferences during their stay at the hotel.
Which payment methods are supported by Hyatt House Richmond - Short Pump?
Hyatt House Richmond - Short Pump accepts payments through Discover, Visa, Mastercard, Diners Club, American Express, JCB, and UnionPay. Cash is not accepted as a form of payment.
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