The hotel was nice and big, the rooms were cozy and clean. The shower was big and good water pressure. The pool was nice to hang out at the end of the day and cool off. The hotel itself is located in a nice area, not so far away from the old Hoi An area, like a 15 min walk from the hotel basically. There are a lot of restaurants near by and also the easy to get a Grab from the hotel. The staff was super helpful and super nice, they helped us rent a motor bike for 2 days and it was delivered directly to the hotel.

The only thing I didn't like was the breakfast, very low quality breakfast and not so tasty. You could also see that most of the products were not fresh and that there was no effort put into the breakfast itself. I think if they could make this better, this would be a full 5 star rating.

Clean, comfy and quiet. Location wasn't bad at all. Half way between beach and town... so walkable to both within about 45 mins. Lots of grab drivers about so travel us easy anyway. Cafes and restaurants around as well. Staff were great..super helpful and spent time giving is a lot of useful information.

Breakfast could be improved in my opinion. Great that you can ask for omelette, but it would be really nice is the fruit selection was a bit more interesting, or perhaps to have some fresh bread rolls, instead of the cheap packaged sliced stuff. That's just me being fussy and also not eating meat whcih makes things a bit harder sometimes.

The hotel is ~20 minutes from the old town, so it is in its own quiet area but remains easily walkable or bike-able to nearby attractions. It's a big beautiful building with a nice outdoor pool area. The surrounding neighbourhood is quiet but most things within reach - an ATM, nice coffee, good restaurants. The hotel also had free bikes to use to explore the wider surrounding area. Staff were really approachable and helpful, but special mention to Henry who went the extra mile to ensure our stay was special. He is truly an asset to the hotel!

The room, bathroom, the pool and the rest of the facilities were beautiful and the staff was really nice, friendly and helpful : We arrived early in the morning and they prepared the room for us and gave it to us much earlier. In the meantime, we were having breakfast and there is a big variety of food. One day, we left very early before breakfast and could take some food which they had prepared for us. The location is great as it is between the beach and the town and the hotel gives you bicycles for free.

The spa facilities are not ready yet, as the hotel is. quite new (8 month). But that was not really a problem as spa was not important to us.

It is such a great hotel. The building is really high quality, so the rooms are properly sound proof. The room is spacious, the bathroom is great. They clean the room every day. Fridge and kettle in the room. Nice pool area. The staff are so friendly and helpful. Amazing soft robes. We were so happy with our stay and thought it was incredible value. Definitely recommend!

Breakfast was inconsistent. On a couple of days we went down around 8.30-9 and there were no staff, and everything was empty. We couldn't even order eggs and the hot stuff was finished. This was quite disappointing. When the hotel filled up again for Tet, suddenly the breakfast was full of food again. It would be great to have a water dispenser available for guests to refill water bottles to save plastic, but the staff did take them and fill them for us when asked which was great.

Silkian Hoi An was a very nice hotel . Our room was 505 on top floor . The room was comfortable clean and we had a deck with nice veiw of park and neighbourhood. One issue with this room it is right beside the lifts and you hear the clunking when it operates lucky for us it was not too busy . We would stay again but not pay for breakfast 😕 The staff are very helpful and english is good

Breakfast was a let down . The only real hot food were from the soup/ egg station. Sausages etc all cold, hot plates switched off both mornings of our stay the same . The toaster was useless 6 runs through and still not toasted ???

They accomodated us really quickly when we had to make a last minute change to accomodation. The room was smart, comfortable and clean and it was a nice view of the pool. Really quiet too. Good to borrow bikes for a short cycle to the beach

Breakfast had lots of choice but some of it was cold when it shouldn’t have been and juices didn’t really taste fresh and the omelettes were less tasty than we’d had. There was no bar which for a hotel this size was a surprise so adding this would be good.

The hotel is located a bit outside the center, but with the free bikes provided not an issue at all, on the contrary: the view towards the ricefields makes up for the distance to the center. Our room was large and comfortable, the hotel staff was always extremely nice and helpful, they even instructed us on how much we should bargain when buying something. Breakfast was abundant, with lots of options, although mostly Asian breakfast, but well...you are in Asia:)

The hotel is unfortunately built in a way that makes everything happening in the corridors (people talking, elevator doors opening etc) or swimmingpool resonate very loudly. On a quiet weekday, that might not be an issue, but on a fully booked weekend, it was really really loud! On our arrival, our room was clearly not properly cleaned (dead flies, hair etc). But when we called the reception they gave us another room within 5 minutes, which was clean.

As we arrived we were welcomed open hearted. The staff was super nice, we got many good hints depending where to get fuel or which tailor is the best. (With the tailor we are more than happy! ->BeBi, big recommendation! Plan 3 days stay for the perfect suit) The breakfast was really nice. Many different choices (western and asian), different choices of eggs, pho, etc. Pool is like 20-25 m long and good for a swim. Clear water! You can rent bikes for free (when you wanna go around ->vegetable village, coconut village,...) Motorbike is for a little extra fee, but absolutely reasonable! Worked well! The rooms where spacious, cleaned every day , modern and a perfectly cozy bed! Thanks for the nice stay!

The staff were very welcoming and helpful. Buffet breakfast was delicious. The pool was lovely. Spacious room and comfortable bed. Great location, will stay again on our next visit to Vietnam.

Could hear a festival at a park down the road. Not the hotels fault, but the speakers at the festival were very loud. Once I fell asleep I didn't hear it anymore 😂 I needed to purchase an adapter to charge my phone as my plug didn't fit in these plugs. Not a big issue, and the guy and the mini mart sorted me out real quick.