So friendly and such a welcoming laid back vibe and so different from the other traditional 5 star hotels. Rooms were amazing and give you a wow factor. Love the smell when you walk in (I noticed candle aroma straight away). Staff really like their jobs and you can tell. Great spots to sit and watch in comfy chairs. Rooftop bar great but the downstairs bar is really cosy. Doormen go out of their way to help. Loved seeing a dog downstairs and good to know there are select rooms they can stay in. Beds were super comfortable with really comfy pillows.

There really isnt much to criticise QT does it so well and its very slick. Just some small points for feedback: Construction work across the road wakes you up each day but not much the hotel can do about that - for info only. Bar on level 1 closes too early (before 10pm which is really surprising for those that want to have a quiet late night drink) and we were forced to go elsewhere. Minor point - No kettle in room to make a hot hot cup of tea but of course there is the coffee machine which just does make the water hot enough for tea lovers. $70 parking per night is pretty steep and I think this should be reduced for guests (we paid $210 for 3 nights)

My curious object was in the Curious Currencies book which was on the table, and I have subsequently bought. I absolutely love QT - Melb (room) was actually nicer than Sydney in my opinion, as it is lighter and feels more spacious. I just adore this hotel group’s vibe and will absolutely return. Booking dot Com priced this well, even as a member QT themselves couldn’t have beaten this for a Level 2 customer. Thanks again QT, I felt so treated. Plus I’ve gone and ordered myself three different large size Kevin Murphy hair products which should beat me back home / so great this line, my hair loves QT too

The price of room service food. I couldn’t justify it when there are amazing eateries right outside the door - even though I wanted to….

Surprisingly spacious room. Comfy and large bed and pillows. Good couch area to sit for meals. Location was excellent for walking everywhere in the CBD or getting a tram. Great range of movies available on the TV for downtime. Very good room service. The breakfast place was cosy and had decent food. Staff was very helpful and friendly. The whole place has a fun vibe and adds to the Melbourne experience.

I don't think the nude pictures on the keycards and plastered all over the walls of the common bathroom were at all necessary. They were done in an artistic way but I'd prefer not having to see that, edginess could be added in a different way! The fridge was very small and didn't feel very cold. There was no microwave. I guess most people travel with someone they love and trust, but in case you don't, there's no lock on the toilet or shower and it's not possible to close the door on both at the same time. Didn't bother us, just something to note.

This hotel is like no other when it comes to spoiling their guests. We stayed to celebrate my daughter's 13th birthday. Sarah, the hotel concierge (Director of Chaos) personally called me to check my daughter's likes, dislikes and interests prior to our arrival. She then decorated the room accordingly and provided gifts and treats with a personalised card. My daughter was so thrilled and so was I. I have 3 daughters and we have done the same for all of them and this level of service has been the same on each visit. Just incredible! The hotel is also in a great location, they were happy to oblige with late check out and super comfortable beds. We will definitely be back!

Absolutely nothing! It is a brilliant hotel that is truly focused on their guests.

Excellent location, helpful staff, very comfortable room, funky vibe, such good quality in the furnishings - I even liked the piped music in the lifts!

Great rooftop bar although it is rammed at the weekend as it’s a bit of a destination bar. So the lobby can be a bit busy with squealing girls in sparkly dresses wearing throat-choking perfume but the doorman was good at spotting hotel guests and sending them up in a separate lift. So not really a problem at all.

The hotel is located in a great location, centre of the city, and considering there was a rooftop bar, the sound proofing is great in the room. Customer service was great and the room is really lovely inside and quite modern. Overall a great experience.

The floor in the bathroom wasn't clean. I had to clean up some spilt water on the floor and noticed the bathroom floor towel was dirty, as if it hadn't been moped in a long time. I do wish the bed were a little firmer but other than that, it was a great overnight stay.

I really love the location and style of the QT. Staff are generally amazing.

This is the third trip in a row where the rooftop bar was out of action due to private functions (2 of my 3 days!). The rooftop bar is such a draw card for me when choosing the QT so will start to consider other options. We even had to exit the Bar on L1 for another private function midway through our drink. So disappointing. I would also love for it to be open for lunch so you can sit up there during the day.

Everything. The room was fantastic and comfortable with a little seating area. It was stylish and the bathroom was amazing for 2 people with everything you needed eg shampoo etc was a big bottle rather than you hoping both people had enough in those use wee bottles. The room service was amazing. The food was outstanding and presented beautifully and imo very reasonably priced Loved that it was staffed 24hrs nothing was too much trouble. We really felt very special and having the hotel as our base made our trip so much better

I prefer to apply makeup at a mirror with natural light. The mirrors in room and bathroom didn't have this

We stayed at the QT to celebrate NYE and our recent engagement! They even added some cute touches to our room to celebrate! We love staying here when we visit Melbourne because the rooms are amazing, it's walking distance to so many amazing restaurants and shopping. Even with the craziness of NYE, it still felt calm and peaceful in our room.

Gilly was very helpful and polite during our check-in which was a good start to the stay. Room was spacious and bedding was super comfy. Location was very convenient - close to chinatown and other eateries. Rooftop at QT was great! We could pop up for a quick drink and it always had a good vibe.

Would have given a higher rating except the floorboards didn't feel clean. We don't usually wear shoes in the room so this was very apparent.