The hotel is perfectly located, less than five minutes walk into town, perfect for sights, bars, and restaurants. We received a very warm welcome from Brend and Veronica on arrival. Throughout our stay, Brend gave us lots of tips and suggestions on what to see and where to go. The rooms were clean, with very comfortable beds. The self-service continental breakfast set us up perfectly each day.

All good.

So glad we chose this hotel. It may not be top-ranking or canal side, but it’s location and ambience trumps everything. Located just one block behind the Vismarkt (Old Fish Market) in a more residential street, it was superquiet and peaceful yet within a few minutes you are right in the middle of a vibrant medieval city, gobsmackingly beautiful canals and bridges, historical museums and chocolate shops! It’s the best location ever. We stayed for 3 nights and we walked everywhere. Even the train station is only 25 minutes walk through gorgeous cobbled streets and the Minnewater Park. Bruges is very popular and understandably bustling with tourists all day, but if you stay a night or two you actually get a relaxing experience. The hotel itself is small and cozy – just 9 rooms – perfect. You get free continental breakfast and amazingly, Brend bakes all the bread fresh inhouse each day (this is why breakfast is at 8:30 – it gives him time for all the prep). And the coffee is fantastic! The place is full of character: wooden stairs creak as you go up to your room, the smell of fresh croissants fill the hallways at breakfast, the décor is oldy wordly etc. The bedrooms are a bit of a squeeze, yet comfort is the key. The bed is soft and plump and so are the pillows, one feels like a princess sinking on a cloud at night! Nevertheless, the bathroom is pretty roomy with lots of shelf space for toiletries and oodles of hotwater. Stepping in and out of a tub to have a shower was a bit tricky but we soon got used to it. The owners are really nice and friendly, they are genuinely happy to help you enjoy your stay in their city. Veronika is an artist (don’t forget to ask about an interesting painting of her in the dining room) and she is a great conversationalist. I think this is the best value hotel in Brugge. We will stay here again when we return.

Nothing really except the rather dim and atmospheric lighting in the bedrooms makes it a bit hard to read in bed (or anywhere in the room) at night. Some brighter lamps would definitely cheer up the place. Also a wash cloth in the bathroom would really be appreciated by many (the shower gels are great but they need to be applied by a cloth not by hand).

Excellent location, a couple of minutes walk from the centre, but in a very quiet residential street. We had separate rooms, both on the top floor, and enjoyed the views across the rooftops. The rooms were clean and comfortable. We appreciated being able to take the lift when we had bags or were simply tired from our excursions. The hotel is decorated in a broadly botanical theme and each room is a different, sometimes bold, colour, and the breakfast room and staircase were pleasant spaces with nice artwork and ornaments. The owners/hosts were very friendly and welcoming. Decent value for money in a very popular destination.

Very little to complain about. The colour/decor of my room wasn't to my taste, but my mother's room was lovely, so very subjective. The breakfast offering was a little limited, but what there was was nice and hot drink refills were offered.

This hotel is a gem! Everything either met or exceeded our expectations. The location is less than 10 minutes walk from the centre of the city (about 30/40 minutes walk from the station) but the location is residential and very quiet. The check-in was easy and friendly and the room was clean, spacious and well-appointed with a wonderfully comfortable bed! The breakfast was incredible! Continental in style, there were plenty of cereals, bread/bread rolls, meat and cheese, fresh fruit and the coffee was heavenly! The owners, Veronika and Brend are the nicest people you could wish to meet and by the end of the stay, we felt more like friends than guests. Cannot recommend more highly for the money!

One very slight thing - the breakfast isn't available until 08:30 - we prefer ours a little earlier, However, when we explained to Veronika that we had an early start on one of our days out, she agreed to let us start breakfast 20 minutes earlier - that's customer service!

Brend, the owner/manager, couldn't have been nicer or more accommodating. Immediately upon arrival he provided me with a city map with major attractions circled, and also let me know about special events happening for the Christmas season I wouldn't have known about otherwise. The interior and facilities were spotlessly clean, and my room at the top of the building featured a wonderful view of the city skyline, including the clock tower. Botaniek is within an easy walking distance of many of the major tourist destinations (Rosary Quay, Grote Markt, several museums) but set back away from the main roads enough that the hotel is very quiet, comfortable, and delivers a great night's sleep. Couldn't be happier with my experience.

Great location 2 minute walk to main area but far enough away from any noise. Lovely old hotel amazing beds I have to say it was one of the most comfortable I have ever stayed in. Good continental breakfast with English tea and good tasting coffee. The only fault I had was I would have liked a toaster. The husband and wife owners were very helpful and friendly, on the day we left there was a marathon on so we could not arrange for a taxi to take us to the station but the owner walked us out on to the main road and arranged for a taxi to pick us up to take us to the station,exceptional service.

The owners were lovely and very friendly without being in your face. The room was on the third floor but thankfully they had a lift. Very tall people might want to steer clear of the rooms on this level as there were sloping ceilings. The bed was very comfy and breakfast lovely - usual French/ Belgique fair of bread, confiture and ham/ cheese. Public, paid parking was nearby and not too much of a bother. The bathroom was small but served it's purpose well. The hotel is well located with only a very short walk to all the main areas.

It was very hot in Bruges during our stay with only a table fan to keep us cooler. With the way things are going climate wise I'm afraid I need air conditioning.

Absolutely loved 3rd floor room #8 in this charming inn. The windows lifted up and you could see all of the rooftops in the area which I found to be a spectacular view. The room was very clean and the bed was comfortably firm. Breakfast was served in 2 shifts as to not overcrowd the small but charming eating area. Food was delicious - traditional European breakfast with breads, croissants, meats, fruit, cereal, waffles, etc. Brend, one of the innkeepers, was very courteous, helpful, and interesting to talk to. The location was perfect for walking to all of the city highlights. It was especially magical to walk around the city center early in the morning before all of the tour busses full of visitors arrived.

The only thing I can think of is it would have been nice to have a wash cloth in the bathroom. Other than that, it was a fabulous stay.

This is a lovely hotel. It's located very centrally, and is only a short hop on the bus from the railway station. If we had less luggage, it would have been walkable. It is down a quiet street, so we had no issues with noise. The room itself was lovely. It was a decent size and very cosy, with an en-suite bathroom with a good shower. The bed was huge, and very comfortable. Breakfast was included, and was continental style with lots of choice and the food was very tasty and good quality. The dark bread rolls and coffee in particular were delicious. One final mention for the hosts, who were absolutely marvellous. They were so friendly, and very helpful with our queries. Next time we visit Bruges, we would definitely like to stay here. It has a lovely ambience.

The only negative is that we couldn't stay longer!

A charming, small, beautiful hotel. My adult daughter and I were made very welcome the minute we walked in the door. This personal touch continued throughout our visit; no faceless corporate hotel here thank goodness! We loved our room, the bed was very comfortable, the whole building was a delight. The location in the centre of Bruges was perfect. Breakfast was great, including our breakfast 'box' we were provided with as we set off at the crack of dawn on our way back to the UK.

We liked everything. Seriously, everything. Nothing to not like.