The Hilton always stands to its name, and if your looking for any amazing experience in hospitality, and some where that really goes the extra mile to make it feel like home. The Hilton hotels should be your first thought, in the center of everything the food, transportation, and night life are amazing. Your in the heart of down town, but they make you really feel like your in your own penthouse. Amazing staff who remember you by name, and go that extra mile to make sure your cared for. The price is worth every Penny we stayed on our over a week long trip and I would send anyone looking for an amazing experience in Vancouver here!

I will say, as we did stay a bit longer there was no laundry facilities in house. Which wasn’t to bad since I found one in the city, but the cost per night you could assume they’d have a laundry room accessible to guests

The staff. They upgraded our room free of charge when they saw my mother of 91 was not comfortable in the room we booked

The breakfast menu was not that international. It was mostly English breakfast. Mediterranean type of breakfast or pancakes with maple syrup can be added. We were disappointed not to find maple syrup with pancakes

It was a very short stopover, but it's location in downtown was great and it was easy to get everywhere. We didn't have a car so we walked and caught public transport around the city. The staff at the reception desk were so helpful for tourists with things to do and where to go. The porters were also so friendly and really made an effort to greet all the guests as we were coming and going. The pool and spa were fantastic and heated it was so nice to sit in a warm spa at night when there was light snowfall, this was a first for me.

How friendly the staff were and the location

LOCATION!! and big and clean rooms. breakfast was wonderful. staff very welcoming

great location, modern facilities, lovely staff

Lunch was fantastic!! Very tasty menu and wonderful staff. Our bellboy was wonderful. His name has slipped my mind but worked day shift both on our arrival on Monday and again today September 6th.

The only suggestion I have is that a mirror could (should) be installed in hallway that lights up for makeup/hair/outfit. When room is booked for 4 females it is very difficult to all get ready with mirrors only in bathroom and behind bathroom door. Not enough space for 4 in bathroom.

All of the staff were smiling. Concierge/bell staff were particularly helpful. The location was within walking distance of most things we wanted to do. The elevators were fast.

This is an issue with a good result...When we checked in, we were told we would get complimentary breakfast. When we went to breakfast, the restaurant informed us that wasn't the case. We had already ordered coffee. The restaurant charged us $12. The hotel staff were very understanding and had the charge removed. The carpet in the room was dated, not pulled tight and appeared dirty from years of use.

Location was excellent. Nice to have the use of outdoor pool and hot tub. Good size room for a family of 3 with separate bedroom and great city view from the 17th floor.

Everything was good. Perhaps proper mugs in the rooms rather than disposable cups.

The location is excellent. The staff are helpful and friendly and the facilities are good. I would stay here again. The pool area was nice (it's not as big as it looks in pictures but it's fine). We had a very comfortable stay.

The breakfast buffet wasn't as good as it could be for the price. The elevators are too small for the size of hotel, plus there are only two elevators to service over 30 floors, which means they get crowded and you can wait a long time.