Location

Unfortunately a necklace and earrings left by bed stand was taken while we were out a few hours. It was the first piece jewelry my husband bought me so sentimental…sad. There was no safe in room so my mistake. Parking $45!!

Location Size of bed

1. It is very difficult to get on the elevator 2. coffee machine in the room was not clean 3. No tooth brush or paste ,comb ,etc, which are very basic facilities in a 4 star Marriott property. 4. If you ask, you get slippers. Normally, they are already in the room. 5. The box of tissue paper was dirty and wet ,it was not changed, when we requested it was changed. There should have been a clean box. Lot of small things that need attention .The reason we stay in a 4/5 star property is so we don't have to be bothered by such basic stuff.

The room was amazing.

You have to pay 39$ for a night at the parking!!! It says there's private parking for guests, but it doesn't mention that it costs $39 a night! So when you arrive, there's really no choice but to park in the paid parking because there are no free spots around. It feels like they're taking advantage of this to charge an exorbitant price. It really downs the experience. Additionally, they charged me $7 for unclear reasons, and the receipt they issue is full of abbreviations, so it's not easy to understand what I was charged for. Consider the parking cost before you arrive. Even though the hotel is the first stop to Niagara, the walk to it isn't short because there's a highway separating the hotel from the site. The walking distance is about half an hour.

We loved the river view room that we got. The location was really awesome. It's still a long walk to the Falls but the River itself was really beautiful. First morning, we woke up early to see that we had a view of the sunrise. We immediately went out for a walk (at 6:20am). It was stunning by the river, with the fog and the golden glow of the rising sun, plus the sound of the water. It was beautiful. I mentioned that it was still a long walk to the Falls but you can walk and it's a very nice walk along the river with benches to rest on. We love the free warm cookies given out at the reception. The elder Receptionist was the best. Very pleasant, helpful and easy to talk too. No free breakfast but the resto served reasonably priced food in large servings. Overall, we had a great experience in this hotel.

Nothing.

We loved our stay in Niagara Falls, mainly because of the incredible view from our room, which made the experience truly special. The staff was also exceptionally friendly and welcoming, adding to the positive vibe. Plus, the hotel’s location was perfect, making it easy to explore everything nearby and maximize our time sightseeing.

A couple of things fell short during our visit. Our room was never cleaned throughout the stay, which was disappointing (albeit we only stayed for 2 days so not that much of an issue). Additionally, we experienced long waits at the on-site restaurant, especially in the early hours. It seemed understaffed, as no one was around to seat us, making it challenging to eat there when we were on a tight schedule.

Although we did not have a falls views, we can see it soooo well outside of our hotel room. Nice, close and pretty. The bed omg so comfy. And pillows omg. The room was very big and spacious and it was like an indoor balcony. I liked that look section we can walk out but still inside of the room. The staff super friendly, they gave coupons. We had free bus pass for 48 hrs if needed, free wine tasting and beer if you drink it. And coupons to other places which is in the pamphlet.

Wish it was a microwave in the room and the parking. I don’t mind parking in a regular parking lot, but $45 a day was a little ridiculous. And it’s not US money it’s Canada money so it was a little less. But should not be charging to park in a big open parking lot. Not like the cars were being watched over.

The property is in a superb location, overlooks the foals and you can sit in a chair and just simply watch the water pouring over. That said, my comments referred to the fact that I splurged out on a “junior presidential suite “”, Room 1921 if you get the chance. It wasn’t cheap but worth every penny since I probably won’t be back again. They took an extra 20 minutes checking me in after the declared 4 pm, but I was immediately given free parking in compensation.

The food was terrible. I had breakfast in their restaurant and I don’t think I have ever had such greasy cold buffet food. The bacon, potatoes, and beans could already only be spooned onto a cold plate before finding out that around the corner, you could only obtain a fried egg by asking for one which was then cooked from scratch well you stood stupidly with your food cooling even more and the fat congealing The final plate just had to be pushed away. The next day, I found an eatery literally two minutes away which was super. I suggest you don’t eat here.

Fallsview room (above 21st floor) provided exceptional views. A must see experience.

Elevator service during the checkout period (checkout is 11AM) is extremely slow. From the 28th floor, it took almost 20-25 minutes to get space on a DOWN elevator. The service was so slow that people were just resorting to taking spaces on UP elevators just to get back down, but once everyone started to do this there was no spaces on either the UP or DOWN elevators. Not sure there is anything that the hotel can do about it, but just don't try to check out close to 11AM.

Amazing room cleanses and view

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Parking was a problem if you got back to the hotel late if utilizing your own vehicle but there was a bus service that picked/brought you back and forth to the hotel,which was fine. Our room was OUTSTANDING. We were celebrating our 50th Anniversary and our stay was beautiful. On check-in, we mentioned being there for our 50th Anniversary and they accommodated our reservation request by putting us on the 29th Floor which has the most spectacular view of the Falls (day and night); then as if that wasn't enough, as we were getting settled in our room, there was a knock at the door, wherein the hotel had sent up a complimentary bottle of champagne with stem glasses. Very touching. We had a lovely stay so close to the Falls and everything. One of the best times I've ever spent in Niagara Falls. Also, we took the opportunity to get outside of the tourist district and spend time in their surrounding community. We enjoyed both tremendously and hotel, itself, was convenient to both.

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