The breakfast is very good and the location perfect for Guests who like to walk. The Dashijie Line 8 Exit 1 Metro station is approximately 5 long blocks down the street from the hotel. The Yuyuen Garden Line 10 is a bit further approximately 12 minutes walk. The Bund and People’s Square are also within a 20 minute walk. The rooms are very basic yet comfortable. Rooms overlooking the small park across the street from the hotel are better than the rooms that face a dirty unattractive high raise building wall that echoes noise day and night.

The Front Desk Staff speak Shanghainese (mandarin dialect). They do not speak English and display frustration even when a translator app is used to ask questions. Housekeeping is very good. The rooms are cleaned daily and supplied with fresh towels and bottled water.

Location was great - walking distance to the subway and The Bund area. The park in front of the hotel was lovely and quite a treat when we looked out. Breakfast was fair and supper a surprise. The lobby area provided a convenient space to hangout. We were able to get coffee from the coffee maker. Room and bathroom were clean and has sufficient space.

While most staff at the reception were helpful, there was a particular lady who was unsmiling and unfriendly. Another younger lady also curt. The hotel can be more specific about the station nearest to the hotel. Instead of Great World (direct English translation), it would be more helpful to use the exact name shown in the subway - ie. Dashijie. Took us a while to figure out.

I like the location since it is just a walking distance from The Bund and Yuyuan Garden. The breakfast is good as well.

Nothing

Central location, walking distance to old city and Yuyan gardens, confortable twin room with modern bathroom, complete breakfast.

Big construction works started in February 2024 (and for at least a few months) in the block accross the hotel, from 6am till late night. Not the fault of the hotel but the noise caused short night sleep.

Almost everything.

Location. No metro was nearby.

Clean, tidy, helpful staff. We found the location was good as is within walking distance between Central City, The Bund and the Old town. Breakfast was good - a mixture of western and Chinese food and a good price.

We were disappointed to find the restaurant/bar was not open for dinner/drinks. Most nights we walked anywhere between 10-30mins for restaurants. There is both a bar and a small supermarket same road, within minutes walk. The AliPay function for the washer/dryer caused some frustration as we discovered it wouldn't accept our non-Chinese credit cards. On the second day, an employee offered to pay and we paid them back.

Great location. Not even 10min from Yu Garden metro station. Located very well to cater a lot of popular spots by foot, such as Shanghai Old Street, but also Nanjing Road and Waitan for Views on the Bund. I have to emphasize my due respect for the customer service of the reception staff. On my arrival they couldn't use my credit card (which can be the case in China). Also my Alipay did not work with that amount. They insisted on me already getting in my designated room without proof of payment etc, and then being able to get cash on my own terms. It all worked out well in the end, thanks to the patience and kindness of the staff. Large rooms. Super comfortable bed.

Not that it is any of the hotels fault. But be aware that there is a huge construction side nearby. Which can become quite noisy. On my first full day as well as the 2nd morning, there was a strong smell of cigarette smoke in my room. Though I am not aware of the reason (nor does it interest me), but yet again the staff worked it out. And when I came back to the hotel on the evening of my 2nd full day it was sorted. Hallway quite keen eared. So if you're unlucky with fellow hotel guests this can also be quite noisy.

Cute hotel with close distance to the Bund, Nanjing walking street and YuYuan gardens plus close distance to the metro. The rooms were basic but spacious and comfortable. Breakfast had a decent variety of both Asian & Western choices. We had a small issue in one of the rooms and the staff were very quick to respond and fix it.

You cannot find the hotel in the DiDi taxi app and had to be dropped off at the bar on the corner. Staff speak limited English BUT are very helpful and patient, quick to use a translation app to help with communication (so not really a problem). Unfortunately they have knocked down most of the charming neighbourhood that used to be near this hotel but the location is still good.

A really nice hotel, right in the downtown. Wonderful location, some 10 min walking to the Nanjing Road. The breakfast is ok, a combination of European and Chinese food. The room is clean and convenient, the staff is very polite and helpful. Yes, the members of the staff speak English only a little bit (actually, like everywhere in Shanghai), but we could always communicate with gestures and online-translator. For the multipolar world it is OK, they have a higher level of English than an average hotel staff member in Europe has of Chinese. Absolutely fascinated by the hotel and by the city.

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The hotel is in a great location, everything is very close and everything can be explored on foot. The room is normal size, clean and tidy. The staff is very friendly and ready to help. They have a bit of a problem with the English language, but they manage and do everything right. Totally recommend this hotel.

The only thing I didn't like was the breakfast. Your hotel is mostly used by tourists, and the people I saw in the hotel are from all over the world. The breakfast must contain food that people from Europe, the USA, Canada like... You can find everything on google about what breakfast looks like in hotels in Italy, France, Germany...