Very close to the city center and to various public transport lines. It's really easy to move around the city. It was clean, and we got our room sorted out and trash collected from the room upon request. The staff was really friendly. The building is very accessible due to having an elevator.

The tram is passing right by the hotel and the whole building is shaking, but it is also making quite a loud noise. It doesn't help that the tram is going throughout the night. There is no air conditioning unit, just a fan in the room. We had to open the windows, but due to the tram, we could only keep the windows open up until we went to bed, otherwise we could have easily been woken up, luckily for us the weather was not too hot, and this worked for us.

Clean room, hot shower, comfortable bed, friendly staff. It is around 10 mins walk to the central train station and it is walkable to the old town district and many attractions. There are two lift to every levels. Alot of food cafes around the hotel.

It will be good if the room provide mini kettle. And when it come to night time, the area is pretty noisy with people plus the tram passing until late night. It is also due to no aircon / not adjustable so I need to open the window for some cool air in else the room will be quite stuffy.

The location is near the city center. There are tram station near by. Metro station is in a short walking distance. Not far from the main train station. The size of the room was great. The bathroom is compact but functional. Good water pressure. There is a safe and a mini fridge in the room. The receptionists were polite and attentive.

My bed has been fixed daily, but the bed sheets have never changed during my 8 night stay. The towels changed only if you left it on the floor, even if it were obviously not clean. The cleaning in the room was not always made thoroughly... I have experienced some pretty strong noise during late evening hours , sometimes in the morning... No music channels, no variety of English channels as well. (I used only Chanel 44, which is a local radio, with a nice song selection).

The room was clean and nicely designed, with a nice small terrace looking to the inner court. The location is great, especially when you are coming late after attending a concert-event. The neighborhood is safe with some nice cafes right on the corner; I would say on a walking distance to Karlsplatz. Breakfast offer is a good start for the day

There was no air conditioning in the room, and we were there on a hot August days. There was a fan, that compensated to some extent

The staff were excellent - very friendly and made the check-in/check-out procedures easy. The drinks sold in the lobby were a very fair price - and made life simpler as we didn't have to go to a shop to buy a beer and take it to our room - drinks are available from the lobby. It was simple to walk along the park to the main touristic areas and the shops. The nearby restaurants were lively, full of people and with a good atmosphere. We ate in the Japanese restaurant just around the corner - the personnel were helpful and friendly, the food was served quickly and was delightful - tasty and delicious. Breakfast was good - plenty of delicious items were available - sadly we did not have time to try them all as we had to leave and take a bus! Next time.....

Nothing - it was all good.

Location was great close to everything, steps away to central train station, lots of shops and restaurants around ..

The front desk clerk were all rude and show no respect for us as guests.. when we checked in and checked out and somewhere in between they never get up and greeted us but instead sitting down.. no tea or coffee on the lobby and we had to pay for water… when I gave the feedback to the clerk the answer was.. when I be a manager some day I will bring you coffee to the lobby.. it was pure rudeness… don’t bother asking any questions because you’re not going to get anywhere with them…and I mean I interacted with all of them..the only pros for this hotel was location

Location was great

Street noise was kinda loud

The hotel is located near the central rail station and a subway station, it's close to city center, walking distance. The area is safe and clean, there are several restaurants, supermarkets and museums close by. The bus from Memmingen airport stops near the hotel, so everything was easy to reach. The hotel is very clean, modern, and the staff is very friendly. We had a large room with a balcony, a good bed, wardrobe, desk, and a safe. The breakfast was generous and diverse. We will return.

Unfortunately in two of our five days they didn't serve breakfast. We were told that there weren't enough guests to offer this service. So make sure you check ahead of time. It wasn't a big problem however, there were several breakfast places close to the hotel.

Better than I expected as far as the room is concerned, the furniture and the whole bathroom looked pretty new. It is also located very close to Munich’s main train station as well as the starting place of many tours.

The staff could have been more attentive and smiley. Moreover 3 out of the 5 times I called the front desk during my 3-night stay, they never answered or called back, even though they claimed to be a 24-hour reception. Finally, the heating unit in the bathroom was not working, and when I asked the front desk they said we are sorry there is nothing we can do, it simply does not work. These 2 points made my stay a little more difficult and disappointing..

Firstly the staff was really friendly and helpful, they were available whenever you needed anything. Secondly it was very clean and neat. The room was being cleaned every single day of the stay (although if you don't like getting it cleaned, the staff is very nice and considerate - all you do is ask). Lastly, it was very close to Karlsplatz (and if you go down the same street you get to Marienplatz in about 3-5 minutes walk). Everything was close, food, tobacco, DM, McDonalds...We stayed for New Years - 5 nights, 6 days and it was amazing!