Breakfast good, great variety. Apartment spacious. Staff excellent, very professional and informative. Wi-Fi strong. Excellent location. Near the trams and Rembrandt square with a huge selection of restaurants and bars. Air conditioning excellent.

The shower flooded the bathroom and they needed to have a door on the bathroom, not just a shower curtain separating the bedroom and bathroom. They need to supply a tea towel/cloth and a sponge for the kitchen. An ice cube tray needed and more glasses in the kitchen.

Eden Apartments are in an excellent location, close to many good restaurants, bakeries, boat tours, and public transportation. It's right on the main canal, making it a very attractive location. The staff was very helpful in answering questions, hauling luggage (more on that later), etc. We arrived early at the property. They held our luggage for us and managed to have room ready 1 hour before the 3PM check-in, which was greatly appreciated.

We were in apartment 889. Although the room itself was very good, it was up on the 3rd floor with the tightest spiral staircase that I have ever been on. (In comparison, the stairs in the Anne Frank house are easy). Fortunately, the staff carried the luggage up and down for us. I would not have been able to do it. And the lighting on the last set of stairs was not that good. If you're young, maybe not a big deal. If you are in your 60's or later, I wouldn't recommend this particular apartment.

Loved the arrival package of chocolate/sweets and cleaning products fantastic touch, the beds were so comfortable , the apartment was clean and tidy fantastic addition of fan in bedrooms, soundproofing was great thoughout, location was the best with glorious veiws, was nice to be able to also use the hotel to play poole and have a drink at the bar

Both toilet and shower room smelt of sewage could do with defusers in both or look at plumbing situation, 2 flights of stairs were as expected but the last 2 flights were so vertical, could do with more hand rails to feel safer walking up and down, we all kept bumping our heads on a section of the stairs which wasn’t pleasant either

The staff at all times were exceptional. The hotel foyers and eating area etc, were great and the breakfast was excellent - thank you to management for offering that to us for free due to our feedback below. I would stay in this location and with Eden again, just would be careful re: the apartments.

The apartments were convenient and the bathroom and kitchen were excellent and the small outdoor terrace very much appreciated, and of course great location looking out on to the canal. However, the bed in our apartment was not good with both of us falling into the middle, so a new matress is needed. The other thing was the sofa in the living area was extremely uncomfortable and actually quite hard to sit on, which was a shame as it was a nice area.

Convenient location

Low ceiling was a problem since I’m 6’4.

The apartment was next door to a hotel that provided the keys and other things as needed. It was like the best parts of staying in a hotel (fresh towels, trash changes, and beds made daily) with the space and privacy of an apartment. The unit was spacious and there was a nice balcony. Comfy bedding and a nespresso machine. Perfect.

Our apartment was well laid out and allowed us to store everything away neatly. There was an extremely comfortable bed/doona, great shower and a nice table with four chairs to sit at and plan our days. The provision of a small bar fridge, microwave, kettle, coffee machine (with generous amounts of teabags, coffee pods and hot chocolate sachets) cutlery and crockery meant we didn’t have to eat out every night but could bring home some olives, small goods, dips, cheese and crackers some evenings. All of the staff including cleaning staff were professional, friendly and helpful. We also liked that we were 2 mins walk from Rembrandtplein where there are a myriad of bars and restaurants.

Eden apartments is a good 20-25min walk to Centraal Station so if you are traveling around the Netherlands using the train to visit various towns for the day, it can get onerous making this trek down the Dam.

Very nice appartment, very well located. Size perfect for 3 to 4 people. Clean and with everything you need available. Nice staff at the hotel reception.

Very bad mattresses and a heater was ON without possibility to stop it so it was very warm, in particular during the night (we told to the staff but it has not been solved)

Excellent location (both in terms of view canal front view and also city centre location). Good sized apartment for a family, with the convenience of being attached to a hotel.

Slightly tired interior, but nothing that affected our stay. The stairs to our apartment were very very steep. Didn't bother us (or our two under 5s) but could easily see it impacting some guests so worth checking when booking.

This is my second time staying in this hotel, not disappointed as expected. Everything in this hotel meets my expectations. I requested to change my apartment and Edy and Maria were so great and helpful and fulfilled my request on the same day. Location is great. This hotel just feels like home. Highly recommended and will likely stay here again

Nothing