This property was very nice— good location and our stay was absolutely outstanding! It was outstanding for a reason. Our room was a corner that had a beautiful view, big sliding glass door and balcony, with super comfortable bed! However, what makes this accommodation is the Innkeeper, Deborah. Deborah is an absolute gem! She is what makes this property unbelievably special. She works tirelessly to do whatever she can to make her guest not only feel welcome but to help them with all their needs! I have no idea where she gets the energy to do it, but she did it every single day! We will never forget her! We traveled for 8 weeks all over Australia and New Zealand and she is the one person and experience I will never forget!!

The scenic view around this Chalet is its main attraction. The snow clad mountains and the lake is visible from the room. Deborah is a great host. Attentive, made delicious breakfast for us. Good provision for tea/ coffee in the room Well appointed bathroom

The broadband connection was bad. Connection was very poor on first day. After Deborah reset the routers, still it was slow and not at all satisfactory. It is surprising that in today's time we suffer from slow internet. Request a proper resolution

We decided to spend a little less and this beautiful little accom far exceeded our expectations. The lady on reception was lovely and made us feel welcome and at home, the room was super cosy with a beautiful view of the lake and were cleaned so well every day. It’s also got free parking for our hire car (big bonus as parking in Queenstown is terrible) and just a short stroll into town Into town. Loved our stay here and would definitely stay again!

Nothing. Loved it.

Great location, close to city centre (short 7 min walk), very cozy and super clean. The hosts were also adorable and went above and beyond to accommodate our needs. We would leave every morning at 7 to hit the mountains and they made sure to leave us some cold breakkie ready to go. On our last day we managed to have breakfast during normal service hours (between 8 and 9:30) before heading to the airport, and dare I say that the eggs Bene with bacon were simply amazing.

I guess my only constructive feedback would be to buy new TVs for the rooms. Not that we have watched any TV during out stay (we would leave super early and simply get back to crash and sleep), however some newer smart TVs would be nice to have just in case (and would not require huge investment). But again, this does not affect at all our experience with them.

The host, Deborah, was amazing and friendly. Great breakfast provided and travel recommendations. Location was great and a short walk to the main part of Queenstown. Bed was soft and comfy, the room warm and pleasant with a lovely mountain view. Would stay again! Great value for money.

Only downside is the bathroom being very small, but no issue really for our 3 night day.

Deborah is the best!!! so sweet, kind and accommodating. The beds were top notch, the heaters in the room were outstanding, pictures are extremely accurate, we didn't have a car but lots of parking on property

steep hill to walk up / down to get to Queenstown center but honestly not horrible, about a 5-7min walk. Lots of construction around the chalet but loved it overall

The location was a convenient 7 minute walk to town, so close enough you didn't need to drive and far enough you were not in the traffic etc of town. The breakfast was ready made to order and was excellent - a great way to start the day. Everything was very clean and orderly.

The bathroom was a bit small, but that was easily worked around. Parking was free, but could be a bit tight if folks didn't park well. Both these items were small, small, concerns.

So nice to have breakfast there & not have to go out for it. The common room was very nice and open. Good location for walking to lake path or to town - the lake path is fantastic for a walk or run to enjoy gorgeous scenery. The bathrobes were incredibly soft & comfortable.

The bedroom and bathroom were quite small and cramped, but the bed was otherwise quite comfortable.

Breakfast was incredible and the staff were very friendly and helpful. The family bedroom worked out great for us. The location was walking distance to the downtown area which worked out great as parking downtown is a little challenging.

Everything worked great. No issues to complain of at all. Booking was easy and working with the staff I getting information about Queenstown was fantastic as the staff are very knowledgeable and had great suggestions.

It was a short walk to the centre of town and the view from my room was fabulous. The room was cosy, quiet and comfortable with great heating which was needed with temperatures between 3 and -3 degrees! I chose this location because it was close to my conference venue, it was a great choice. Staff were nice and helpful.

Would have liked a safe but really there was nothing I would complain about.