This is the first time my wife and I have been to Krakow. All the staff made us feel very welcome.They were all so friendly and spoke good English.They were able to answer any questions we had.And also they allowed us to store our cases as we had a late flight home. If you go into the bar, treat the staff to a drink.After all, they have the decency to speak English to us. The breakfast is superb.A great selection..Also just a heads up.There isn't a lift, so expect stairs --Good for the daily workout. We've now got muscles where we didnt know muscles existed! The staff will help to carry any cases for you.

The hotel is well situated for everything but especially close to a large variety of nightlife, bars, restaurants. Only downside for me re the hotel was that there was no lift but stairs were wide and shallowish. Im an unfit female solo traveller, aged 60+. Excellent shower pressure, kettle, tea and coffee in room. Easy to use hairdryer in bathroom. Fridge in room also and a tv. Basic 3 star but good value. Bed was very comfortable and surprisingly my room (2nd floor) although above the outdoor seating area was really quiet. Staff were lovely and so helpful. A couple of small grocery shops close by and easy access to teams. A 15 min walk from no. 300 bus from and to the airport across the bridge. Polish people were very hospitable and so helpful, they were lovely and majority spoke English. Cocktails on one of the boats on the river was fun. Uber and other taxis were reasonably priced in krakow.

No lift but it cant be helped as the building is very old. . Doors to rooms felt flimsy but there were double locks and krakow is a very safe city. Very very busy area at weekends hard to find a seat in the most popular bars. Room walls and furniture could do with a bit of a refurbishment, but everything was useable and nothing was broken. Plenty if space in room too.

Our stay at the Aparthotel was absolutely delightful. The room was spacious, impeccably clean, and well-appointed with modern amenities. The bed was incredibly comfortable, ensuring a restful night's sleep. One of the highlights was the pleasant fragrance that filled the hotel, creating a welcoming and relaxing atmosphere. The staff were friendly and attentive, always ready to assist with a smile. The location was perfect, with easy access to local attractions and public transport. Overall, it felt like a home away from home, and we highly recommend it for anyone seeking a comfortable and convenient stay.

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We were welcomed by a lovely, helpful receptionist when we arrived, in fact all the of the staff were fantastic throughout our stay. The bedroom was spacious, spotless, very comfortable beds, powerful hot shower. Breakfast was a huge spread with every possible option of continental breakfast but also hot cooked food food, the option to order omelettes or poached eggs and lots of variety of pastries etc. The location couldn't have been better, so many bars and restaurants all within doors of the hotel, we didn't need to go far. It was the perfect location for walking the whole city. I would highly recommend to any traveller.

Staff was very kind, helpful and did their best what ever was the case. Nice bathroom and shower. Hotels location is great. District is cozy, a lot of nice cafes and restaurants and also walkable way from all the main attractions.

Hotel would benefit some updating; there is holes in the wallpaint and some normal wear down in furniture. I didnt feel that it is poor condition or something I would concider as a bad quality just normal signs of use.

The room was very nice. Great shower and hairdryer. Nice restaurant across the road. It snowed, and as we are a bit older it would have been less frightening for us if you cleared some from the front of the hotel as it was extremely slippy. But all in all the Hotel was great and so was the breakfast.

The fact that we had to tell someone to please move some of the snow from the step into the Hotel and just outside.

Great location in the Jewish quarter. Very nice room. Old style hotel with lovely garden bar. Really good selection of food for breakfast. We had a choice of packed breakfasts to take away if the tour started early in the morning. Very central with many bars and restaurants nearby. The staff were very helpful and friendly and booked tours and taxis for me. I would certainly stay here again.

I liked everything.

i loved the location of the property, the easiness of check in (especially as i was in a rush) and the facilities on site. the welcome drink was a great touch.

the walls were quite thin, could hear people moving around and shouting in other rooms but this did not bother me much. there was a slight crack in the door at the top which was unlikely but not a big deal. a complimentary water and/ or snack in the room would have been nice as there was no one in the restaurant.

Location excellent in the Jewish district. Breakfast was wonderful lots of choice and delicious. Majority of staff friendly.

Room was extremely small. Upon arrival we were handed with a voucher for a welcome drink, which we thought was a lovely touch however the only choice was beer, sparkling wine or lemonade - as we don’t drink any of these vouchers where unused.

I've been to Krakow three times and I've stayed here three times, my first visit was 16 years ago the week the hotel opened when they only had one floor open and the bar and restaurant were still building sites, love the hotel and love the Kazimierz area, the breakfast is fantastic, I love trying all of the Polish sausages etc. but they also have the kitchen open to do eggs to order so makes for a good start to the day and the shower is amazing the water pressure reminds me of the scene from Rambo when they clean him up with a fire hose

No lift, after a day walking the back streets of historic Krakow the stairs are a drag, I feel if I was older and had mobility problems it would become an issue