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+1-833-728-2041191 reviews
From
$300Riedstrasse 35, Zermatt, 3920, Switzerland
Reservations:
+1-833-728-2041191 reviews
1/45
Skiing
Free wifi
Bar
Sun deck
Mountain view
Non-smoking rooms
Landmark view
Garden view
Welcome to Hotel Dufour Chalet - an exclusive adults-only retreat nestled in the charming city of Zermatt, Switzerland. This 3-star hotel boasts a prime location just 0.1mi from the city center, offering easy access to all the local attractions. With a total of 191 reviews, guests rave about the serene mountain views and exceptional service provided at this cozy alpine getaway.
The hotel offers a range of amenities to ensure a comfortable stay, including free WiFi, a bar serving up refreshing beverages, and non-smoking rooms for a peaceful night's rest. Guests can also unwind on the sun deck, take in the stunning garden views, or relax in a room with a private balcony overlooking the picturesque surroundings. For those looking to hit the slopes, the hotel provides easy access to skiing activities and even offers a convenient shuttle service for an additional fee.
Immerse yourself in the beauty of Zermatt at Hotel Dufour Chalet, where every corner offers a glimpse of Switzerland's natural wonders. Whether you're seeking a relaxing retreat or an adventure-filled holiday, this alpine oasis has something for every traveler looking to experience the magic of the Swiss Alps. Book your stay now at this delightful mountain escape.
Indulge in a premium experience at Hotel Dufour Chalet with our exquisite room options designed to cater to your every need. From the luxurious Superior rooms to the spacious 2 Bedroom Suites and the cozy Comfort rooms, each accommodation is thoughtfully appointed to ensure a restful and enjoyable stay. With accommodations available for 2 adults and 1 child in each room type, you can bring the whole family along for a memorable Swiss getaway.
Convenience meets luxury at Hotel Dufour Chalet, where you can enjoy a hassle-free check-in and check-out process while having the flexibility to pay with cash or major credit cards such as Mastercard, Visa, and Maestro. Whether you choose to settle your bill with a quick swipe or traditional cash, our payment options are designed to make your stay as seamless as possible, so you can focus on soaking in the beauty of Zermatt.
After a day of exploring the breathtaking landscapes and exhilarating activities that Zermatt has to offer, retreat to the comfort of Hotel Dufour Chalet, where unmatched service and attention to detail await. Immerse yourself in the alpine charm of our adults-only retreat and create lasting memories against the backdrop of the Swiss Alps. Book your escape today and elevate your holiday experience at our enchanting mountain haven.
Closest airports
Sion Airport
24.6miMilano Malpensa Airport
53.8miLugano Airport
55.7miTurin Caselle Airport
56.8miSkiing
Free wifi
Bar
Sun deck
Mountain view
Non-smoking rooms
Landmark view
Garden view
Free toiletries
Balcony
Garden
View
Show 16 photos
Superior
Balcony
Flat-screen TV
Tea/Coffee maker
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More details
Show 16 photos
2 Bedroom Suite
Balcony
Flat-screen TV
Tea/Coffee maker
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More details
Show 14 photos
Comfort
Balcony
Flat-screen TV
Tea/Coffee maker
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More details
9.1
191 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Y
8.2
August 2023
Comfy clean room, big bathroom. I stayed in the 2 bedroom top floor suite. A big long balcony that has a view of Matterhorn.
Receptionists aren't very cheerful. They don't usually there when we go out or back, and greeting was minimal. There was no lift but no help offered for my parents' (they are 75 yrs old) suitcases to the top floor. On the last day, we were told to wait for our check out because she was busy serving breakfast. We waited for 5 to 10 mins to check out. We were rushing for our train.
🇨🇭
Dounya
10
December 2022
the hotel is very well located- it’s 5-10 min by walk to go to sunnegga cable car from the hotel- same to go to the main Street, the hotel is worth the money, breakfast was excellent (many options) and staff was super friendly. It felt like being at home with the family. It was our birthdays me and my husband and the staff offered us a birthday cake. it was delicious. Special thanks to Sarah-Maria who took good care of us during the whole stay. It was so kind of her to offer us a birthday cake :)
nothing. Everything was perfect.
🇨🇦
Monika
10
September 2022
We had a ten minute walk from the train station to the hotel. Walking through the village of Zermatt was lovely. It’s a very quaint ski town. There was a bit of a steep climb towards the hotel but nothing we couldn’t handle. The hotel owner is a very sweet, charming and helpful young woman. The top floor two bedroom suite was spacious and very comfortable with balconies overlooking a lovely view. Breakfast was very tasty with a variety of choices. Delicious coffee! We were very pleased with everything in this accommodation and would definitely come again!
More bath products. Softer towels.
🇺🇸
Aleksandra
9.1
February 2024
Spacious room ; view of Matterhorn ; very clean ; comfortable beds ; breakfasts ; you can ask for a transfer to and from hotel !
No spa - but you can ask the front desk for a referral and they’ll provide a voucher for an amazing spa for a half of original price - it was amazing !
🇳🇿
Libra
10
November 2023
the location is very handy, close to the main central city, it is walkable. The views are perfect from our room and the facility is perfect. We love our breakfast, lots of choices and everything are fresh [ breads, juices, fruits]. Staffs very friendly and helpful. Lovely place to stay
🇿🇦
Cozette
10
February 2023
The hotel exceeded all my expectations. On arrival we even received a complimentary room upgrade. The room was great, the bed was comfortable and the views of the Matterhorn were AMAZING. The breakfast buffet was also a winner. I could not recommend this place enough.
I cannot think of a single thing that I would change or did not like.
🇨🇭
Eric
9.1
July 2022
We booked a room for three at the last minute and were delighted. Everything was perfect. The hospitality was wonderfuland for the price we paid, we got the greatest value. As I have been visiting Zermatt regularly since 1962... and stayed in most Zermatt hotels, this was definitely a splendid discovery. We will clearly go back in a few months.
🇸🇬
Yong
9.1
January 2022
Although the location is a bit off from the train station, it is still an enjoyable walk despite the luggage. The chalet does provide transport (small fee) to bring you over. The room is big as i have the 2 bedder. Reason for booking is the magnificent view from my balcony overlooking Matterhorn. The bathtub is big as well. The price is very reasonable and breakfast is good. Staff is extremely good. Of course one can get better facilities with other locations (Dufour doesn't have spa etc) but it is all good because of its price. I will not hesitate to stay here again.
The 2 bedder is on the 4th floor and it may be difficult to carry the luggage up all the way if one is elderly or if the luggage is too heavy. It is a pity they do not have direct spa access but then there are sister hotels you can go to for a fee.
🇨🇭
Peter
9.1
March 2022
- Fantastic view to the Matterhorn from our room/balcony (room 24) - Room very spacious for 2 people including a small lounge and table. Bathroom well fitted. - Free taxi transport between train station and hotel - Separate Ski Room - Breakfast very good, wide selection - Staff extremely warm, friendly and helpful - Great value for money!!
- Nothing!!
🇺🇸
Francis
10
January 2023
It was a great hotel giving us a wonderful Swiss experience. The staff was super friendly and helpful. We had a large room with a view of the Matterhorn. It is also a good location from train station, Gornergrat train and glacier paradise gondola rides for sightseeing and skiing. Breakfasts were excellent.
Attractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.4miSunnegga
1miZermatt-Matterhorn Ski Paradise
1miGornergrat Railway (Gornergrat Bahn)
2.9miMatterhorn Glacier Paradise
5.6miEcomuseum Simplon
19.3miStockalper Palace
23.5miGlacier Express
23.7miAletsch Glacier
29.8miAttractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.4miSunnegga
1miZermatt-Matterhorn Ski Paradise
1miGornergrat Railway (Gornergrat Bahn)
2.9miMatterhorn Glacier Paradise
5.6miEcomuseum Simplon
19.3miStockalper Palace
23.5miGlacier Express
23.7miAletsch Glacier
29.8miAirports
Sion Airport
24.6miMilano Malpensa Airport
53.8miLugano Airport
55.7miTurin Caselle Airport
56.8miSkiing
Free wifi
Bar
Sun deck
Mountain view
Non-smoking rooms
Landmark view
Garden view
Free toiletries
Balcony
Garden
View
Accessibility
Upper floors accessible by stairs only
Activities
Cycling
Hiking
Skiing
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Bar
Coffee house on site
Special diet meals (on request)
Tea/Coffee maker
Front Desk Services
Baggage storage
General
Carpeted
Heating
Hypoallergenic
Hypoallergenic room available
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Socket near the bed
Safety & security
Fire extinguishers
Key access
Security alarm
Smoke alarms
Safety features
First aid kits available
Transportation
Shuttle service
View
Garden view
Landmark view
Mountain view
View
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children over 14 are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
14+ years
Extra bed upon request
$89 per person per day
The price in CHF has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
This property accepts cash only.
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