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+1-833-728-2041323 reviews
From
$300Riedstrasse 98 , Zermatt, 3920, Switzerland
Reservations:
+1-833-728-2041323 reviews
1/58
Skiing
Spa/Wellness packages
Free wifi
Sauna
Bar
Sun deck
Tour desk
Terrace
Welcome to Hotel Ambiance, a charming 3-star hotel located in the heart of Zermatt, Switzerland. Just a mere 0.1mi from the city center, this cozy retreat at Riedstrasse 98 promises a convenient and comfortable stay for travelers. With 323 reviews singing its praises, this hotel is a favorite among visitors to this picturesque Alpine town.
The hotel offers a range of amenities that cater to every guest's needs. From skiing adventures in the nearby mountains to relaxing spa and wellness packages, Hotel Ambiance ensures a memorable stay. Enjoy complimentary WiFi, unwind in the sauna, or soak up the sun on the terrace or garden loungers. For those traveling with furry friends, pet-friendly accommodations are available for an extra charge.
Whether you're seeking a winter wonderland escape or a summer mountain retreat, Hotel Ambiance provides the perfect base for your Zermatt adventures. With its prime location, excellent reviews, and an array of amenities, this hotel is a top choice for travelers looking for a blend of comfort and convenience in the Swiss Alps.
For guests seeking a touch of luxury during their stay, Hotel Ambiance offers beautifully designed rooms with picturesque views. The Deluxe rooms, with their stunning panoramas of the surrounding mountains, are the perfect choice for those looking to wake up to breathtaking scenery each morning. With accommodations for two adults and one child, these rooms provide a spacious and comfortable retreat for families or couples.
If you prefer a more spacious option, the hotel's Junior Suites are elegantly appointed, offering a blend of comfort and style. These suites provide ample space for two adults and one child, ensuring a relaxed stay in the heart of the Swiss Alps. Guests can unwind in style while taking in the lovely views of Zermatt, making these suites a popular choice for those looking to elevate their mountain getaway.
To make your stay as convenient as possible, Hotel Ambiance accepts major credit cards for payment, including American Express, Visa, and Mastercard. Please note that cash is not accepted, so you can enjoy a hassle-free check-in and check-out experience. Book your room today and look forward to a memorable stay filled with stunning views, top-notch amenities, and Swiss hospitality at its finest.
Closest airports
Sion Airport
24.6miMilano Malpensa Airport
53.8miLugano Airport
55.8miTurin Caselle Airport
56.7miSkiing
Spa/Wellness packages
Free wifi
Sauna
Bar
Sun deck
Tour desk
Terrace
Non-smoking rooms
Beach chairs/Loungers
Elevator
Free toiletries
Garden
Upper floors accessible by elevator
Show 29 photos
Penthouse Apartment, 3 Bedroom
1560 sqft
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
This spacious apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. Featuring a balcony with mountain views, this apartment also provides a coffee machine and a flat-screen TV with cable channels. The unit offers 3 beds.
Show 7 photos
Romantic Junior Suite
280 sqft
Spa tub
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
This suite has a reading corner on the balcony, bathroom with experience shower and free-standing bathtub.
Show 5 photos
Small
120 sqft
Flat-screen TV
Tea/Coffee maker
+
More details
The room features a large HD flat-screen TV, a walk-in shower and high-quality bed linen with Matterhorn design. The bed is only 4.6 feet wide. Please note that extra beds and cots are not available in this room type. Children cannot be accommodated in this room type.
Show 4 photos
Single Room
120 sqft
Flat-screen TV
Tea/Coffee maker
+
More details
With Matterhorn-design bed linen, a large HD flat-screen TV and a walk-in shower. Some single rooms have a balcony. Please note that extra beds are not available in this room type.
Show 7 photos
Junior Suite
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
Show 6 photos
Superior
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
Show 9 photos
Deluxe
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
Economy
x4
+
x3
More details
Economy
Standard Room
More details
Standard
Penthouse
+
More details
9
323 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Cindy
10
December 2024
The name says it all: Ambiance. The atmosphere is charming and cozy. Our days started with the breakfast buffet, where we tried everything—it all tasted so fresh and delicious. The rooms were very spacious and featured a cozy balcony, where we sat and enjoyed the stunning view of the Matterhorn. The hotel offered many amenities we loved, such as an outdoor whirlpool and sauna—perfect after a day of skiing. Every single member of the staff made us feel at home. Honestly, it was hard to leave. We loved it.
We loved everything.
Kelly
10
November 2023
- View of Matterhorn was amazing - Room was very comfortable and spacious - Best breakfast buffet we had on our 3 week trip Note: if you have reasonable sized luggage then save yourself the hassle and take the electric taxi to the hotel (coat us CHF 17, but I believe the hotel can also organise this for CHF 15). If you do plan to walk to the hotel, do not follow google maps because it guides you up a very very steep hill and you also need to cross a railway track. We found the route bypassing Old Zermatt restaurant to have a more gentler incline - but we only took this route down to the station.
Chi
9.1
June 2023
The room offers a beautiful and spacious balcony with Matterhorn view. Was deeply impressed that it was throughly cleaned after the first night of our stay when there were thunderstorm and heavy rain. So when the sun appeared the following day, we enjoyed a relaxing simple dinner in the balcony while admiring the stunning view. Inside, the room was spacious, clean and well-equipped with kettle and teabags as well. Shower room was super with rain shower and heating towel rack. The staff, especially Stephanie, was very friendly and helpful.
James
10
December 2024
Our stay was absolutely perfect from start to finish! The family who owns the hotel went above and beyond to ensure every detail of our visit was flawless. Their warmth and hospitality truly made us feel at home. The highlight of our trip was undoubtedly the hot tub, where we enjoyed a relaxing soak while taking in the breathtaking views of the Matterhorn. It was the perfect way to unwind after a day of exploring. Another memorable moment was sipping a refreshing afternoon drink on the terrace, with the iconic mountain providing a stunning backdrop. We can’t recommend this hotel enough for its unbeatable combination of comfort, charm, and incredible scenery. We’ll definitely be back!
Alexei
10
December 2024
Our stay was truly exceptional, thanks in large part to Stephanie's outstanding hospitality and care. She went above and beyond to ensure everything was perfect, arranging a beautiful flower delivery to the hotel. Also crew set up a specially decorated breakfast table for my wife's birthday morning. Their attention to detail and thoughtful gestures made our experience unforgettable. We are incredibly grateful for Stephanie and other staff members' efforts. We definitely will come back to this hotel at some moment. The view from the room to Matterhorn was perfect like in the pictures. We got what we expected. Super cool.
Tatiana
9.1
January 2025
When we left the board of the Glacier Express in Zermatt, we were quite overwhelmed with the noise and crowds of the town center. What a relief was to discover the property located at the edge of the town, out of all that touristic hassle. At the same time, it was easily and fast accessible from the station/center just on foot. The views were wonderful, we were upgraded to a bit bigger room than we originally booked, and it had Matterhorn in it's full glory visible from the balcony. The window was looking over the town and other mountains, also a great view. Bathroom was spacious, warm, with a very good shower. Beds were comfy. Breakfast quite a plenty and tasty, with all you need to start your day out in the mountains with joy and energy. After the day outside we enjoyed a lot the sauna on the ground floor of the property and the bubble bath on the open property terrace on the first floor level. There was a lift by the way, it was very helpful when we had to bring upstairs our luggage. The property also had a cozy lounge with a self-service bar where we enjoyed a drink in the evenings. Very friendly and caring staff was to crown it all. Absolutely recommended!
The room was just enough to provide sufficient space for the two of us. Because of the balcony available, property having a lounge and spa facilities, and us being in the room mostly to sleep it felt fine though. Maybe a yet smaller room without balcony that we originally booked would feel too tight. The room design felt a bit outdated with a huge wardrobe looking like something belonging more to the office environment occupying a lot of space. It would be also great if the main light was dimmable, felt a bit too bright while bedside lights weren't enough. Anyway, we enjoyed overall!
Kaitlyn
10
September 2024
Loved the breakfast it was so good! Cold meats, variety of breads, jams, yogurts, granolas, fruit, bacon, sausage, pancakes, scrambled eggs! It was delicious! The spa was nice, our room had a view of the Matterhorn and it was awesome when the mountain was visible through the clouds! Stephanie was so kind checking us in and just being so kind through our 6 day stay! Loved how it was near town it wasn’t too far away but just far enough to be out of the main tourist streets which was actually nice to have some peace and quiet. The room was nice and clean, loved the swing on the porch! We will definitely be back!
The only thing I wish it had was a fridge in the room, would’ve been nice to have cold drinks and some snacks in our room. Also wish the amenities like the bar and spa closed later than 8pm.
Rain
10
October 2023
Direct view of Matterhorn if the sky is clear. And there is a pool to enjoy the view of Matterhorn too.
If you didn’t take the taxi, be prepared to walk uphill with your luggage…
Matthew
10
August 2023
We liked the comfy rooms, good breakfast, and the whirlpool tub. The location was convenient in Zermatt. The staff were very friendly and helpful! We would stay here again the next time we're in town.
Cheryl
10
May 2024
Outstanding view of the Matterhorn, terrific spa which was very enjoyable after a day of skiing, with a glass of wine/sparkles, breakfast was very impressive, tasty and lovely room. Brilliant customer service by the staff/ owners. We called through to reception on our arrival by train to Zermatt and they arranged an electric taxi to pick us up to bring us to 'Hotel Ambiance' as we had a heavy suitcase each and too far to walk with - cheaper than if we organised ourselves.
Would have been nice if they also included body cream in bathroom
Attractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.4miSunnegga
1miZermatt-Matterhorn Ski Paradise
1.1miGornergrat Railway (Gornergrat Bahn)
2.9miMatterhorn Glacier Paradise
5.6miEcomuseum Simplon
19.4miStockalper Palace
23.6miGlacier Express
23.7miAletsch Glacier
29.8miAttractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.4miSunnegga
1miZermatt-Matterhorn Ski Paradise
1.1miGornergrat Railway (Gornergrat Bahn)
2.9miMatterhorn Glacier Paradise
5.6miEcomuseum Simplon
19.4miStockalper Palace
23.6miGlacier Express
23.7miAletsch Glacier
29.8miAirports
Sion Airport
24.6miMilano Malpensa Airport
53.8miLugano Airport
55.8miTurin Caselle Airport
56.7miSkiing
Spa/Wellness packages
Free wifi
Sauna
Bar
Sun deck
Tour desk
Terrace
Non-smoking rooms
Beach chairs/Loungers
Elevator
Free toiletries
Garden
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Activities
Game room
Hiking
Skiing
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Packed lunches
Snack bar
Special diet meals (on request)
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
Baggage storage
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Carpeted
Convenience store on site
Elevator
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Room Amenities
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beauty services
Pedicure
Sauna
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Shuttle service
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
Mastercard,
American Express
This property does not accept cash.
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