My likes about the hotel were definitely the welcome from the Reception Staff and their willingness to assist.

The very unhelpful staff at breakfast, I've stayed at this hotel on numerous occasions, different months of the year, and at breakfast, the staff are unhelpful, miserable, and damp, right rude. Politly requested a fried eggs (showed a picture from my phone) rather than the scrabbled which is served in a bowl, I was told(in no uncertain terms) NO CANNOT HAVE IT, to have the scrambled egg or nothing else. The woman was so arrogant with her face iand tone of voice with anger, maybe she didn't like an english speaking Indian gentleman. She normally stands in the corner of the worktop making square like pastries. With her being there I never felt comfortable having my paid breakfast.

Ibis has recently been refurbished downstairs in the bar area… absolutely love this hotel and they’re making great improvements. Perfect location for visiting and travelling around Marrakesh… next to bus and rail links. Short taxi ride into the medina..great swimming pool which def a bonus in hot weather!!

Rooms and hallways still a little worn and needs some updating but clean and very comfortable beds!! Can see money is being invested and always great value for money.

Fantastic experience!! I have stayed at many any other Ibis properties in Morocco and this is the top notch, best experience!! Ibriham is a star ⭐⭐⭐⭐!! He should be a voice in all of your properties, he and his staff helped me in a time most needed and unexpected!! Hafado Allah!! I have been in Morocco for a very long time and I will always return inshallah because of people like Ibriham, my brother!!

Nothing! Everything great!

My room was okay, the bed comfortable and the toilet is good. The location is the best, just near train station and the main road, not too noisy. There are restaurants and exchange office nearby.

They need a new elevator for the safety of guests, I was taking the stairs every time. The TV doesn't work as smart tv.

Hotel needs some renovations. Common areas a little dirty, but the room was generally clean, the mattresses are very comfortable, but there is only one pillow per person, and also just one towel. Good hotel for those passing through, as it is very close to the central train station and the Supratours station.

I’m a regular customer for many years and like everything about this place: location, pleasant stuff, the hotel as itself...

Staff really tries to do the best! And always polite and very professional!.. Well arrive next time definitely and will recommend to my friends 👌

Mohammed and the whole team at the reception are so lovely. They are simply exceptional and made my stay beautiful. The lady who looked after my room daily is a treasure. Great staff!

Nothing

There was a good selection of breads at breakfast, which I loved. I also appreciate that your location is next to the train station. The staff was very friendly and helpful.

It was disappointing that the oven didn't seem to be working as the bread never got warm.

I can’t complain for 40 euro/night . But don’t expect the ibis standards . Really rude staff and back talking about me thinking that I don’t know Arabic 🤣. Good thing is good shower and easy access for transport

Accessibility for travel

Very friendly personnel Nice bar for a quick drink Convenient location for catching a train at Gare de Marrakesh

Room was very hot and temperature adjustment didn’t work, so we had to open the window to the noisy road Very dim lighting as one light bulb was broken and another one was missing altogether