Location great. Staff great. Cleanliness of hotel throughout great. Breakfast and coffee all day great. Cannot complain and will visit again.

1) Only complaint was tv in room. Suprised!! Small screen for size of room. with no digital features such as I player,Netflix and screen mirror. 2) why is check-in 15.00 and checkout 11am. Asked for late checkout - £10 each hour? Feel like I am being short changed!! Other hotels when visiting b'gham have always offered extra time for free.

The studio suite was spacious, comfortable, clean and very well appointed. A lot of thought had obviously gone into how to make the most of the space available, while ensure that everything needed to support longer and short-term stays was included. The breakfast spread was fantastic. The location was super central (just over 5min walk from New Street station and close to plenty of shops, cafés and places to eat/drink. Even the toiletries were nice.

The only reason I am not rating this a 10 is that the entrance and the lift, on the day I stayed, were rather gloomy and not very welcoming (especially when arriving alone at night), but there was maintenance work going on so it would be unfair to deduct any more than that. Perhaps the room in which breakfast was served could be made to feel brighter - though that's a very minor grumble.

Location near to New Street central station & shopping street; 3 lift to use therefore no need wait for too long; Spacious lobby mixed with Kitchen/ Breakfast area; 24hrs basic gym equipment available; free laundry room to use; Bedroom comes with kitchen w/ everything you need and it’s clean n tidy, even with dishwasher tablets; Bedroom size is okay for 2 adults; Own control AC and efficient to heat up/ cool down (no dust); Shampoo quality is okay; Breakfast selection was okay, fresh fruit n hot food available; the building is clean and tidy all the time; this is good location for short to medium long trip travellers.

Wifi speed keep dropping off; Shower area design fault, therefore bathroom is always wet and slippery after shower; Air circulation in breakfast area is not good therefore the kitchen smell will stay on clothes;

Very clean, big room, comfy bed!

You can’t open the windows

The soundproofing in my room was amazing - I am a light sleeper and I heard nothing at all - no doors banging, no water running and no noise from outside - lovely! The room was clean, the bed very comfy, the kitchenette had everything I needed - I was travelling alone for work and am not a fan of eating out alone, so got some food locally to heat up and enjoyed the some the bathroom was a good size and the water pressure in the shower was good. A decent breakfast is included, very reasonable. It's buffet style, all the usual offering - I didn't have any of the cooked food so can't comment but it all looked fresh and hot. Porridge was lovely and pastry was good. Location was good, 5 minutes walk from New Street. I would definitely stay again.

Nothing

Everything at Staybridge was exceptional 👌. First of all the staff are really friendly and helpful. The entire hotel from the entrance till the room is super clean. The room is confy,clean with a kitchenette. The breakfast also is good with variety of choices from cold and hot drinks, fruits, pastries and more. The free laundrette is a bonus. The location is really good, city centre just 2mn walk as well as the train station. Really nothing to complain about, I would highly recommend it and I definitely come back again. Do stay here you won't regret it.

Everything is spot 👌 on

Great location, good sized rooms, helpful & professional staff, good facilities (kitchenette, gym, & laundry plus breakfast included) Awesome decorations for Christmas in the Reception and breakfast room.

The mattress on the bed is the worst we have had. Very uncomfortable! However, we did inform the staff about the mattress when we checked out and they appeared very proactive about addressing the issue. We did not actually allow them an opportunity during our stay to fix the problem while we were there.

Breakfast was quite good although the spread was limited (eggs, mushrooms on 1 day, bread and related, hash browns, cereals, sausage, ham, fruits, coffee and juices). Location is about ten minutes walk from Birmingham new street train station, and near bus stops. We walked about 20 minutes to think tank museum (which is fun!), as there were some construction around the current train and for the future high speed rail. Train station has couple of malls with lots of shops and eateries! There were 2 hobs at the induction plate, and there’s good cooking facilities with microwave oven. There were free laundry and coffee making facilities at lobby level, making it a cozy stay.

They have strict regulations in terms of occupancy so even though we had 2 young kids, we were asked to change to a bigger apartment. The apartment was really big and cozy so not a big issue. Secondly, no bottled water in room which seemed to be a trend in UK hotels.

It is located in the centre of Birmingham opposite the old House of Frasers - so is close to the station & all central attractions. Having a kitchenette makes the room bigger - & also including a hotel type breakfast is great. The staff were helpful & there was even a coffee machine by reception that could be used all day/night

The TV had very poor reception so we could only watch certain channels & even they kept breaking up. Also no bath mat so we had to use one of our hand towels on the floor - otherwise it was a great place

Generous breakfast and laundry room included facilitated our stay. You can walk around and it's just few hundreds meters from the train station.

They assigned us a room for disabled persons which made me uncomfortable and they were not able to change it. The reason they gave us was not acceptable in particular since we were staying longer than most of the customers You can't turn off the noisy ventilation unless you cut the power.