Great located and clean hotel. Quiet room with a modern bathroom and a very comfortable bed. The gym was good equipment with dumbbells, 2 benches, fitness and medicin balls, and different cardio machines. I would stay here again.

The room didn't have coffee or tea items , nor a fridge.

The property was comfortable and clean. The staff was friendly and helpful. The hotel is about ten minutes (on foot) to London City Airport and VERY easily walked.

The location apart from the vicinity to the airport is a little bleak.

Excellent location for exploring the old part of town. The room was very modern, clean and furnished well. The beds extremely comfortable. Great tea and coffee making facilities provided.

Our room had no outside window. Instead we looked down on the foyer and front desk. This gave our room a cave like feeling. As we had booked for 4 nights we were disappointed. No where is this described when you book the room. Also, modern nice bathroom but no rails provided to hang towels anywhere.

Modern rooms, big bathroom, nice breakfast, friendly staff. The location is very good. Close to restaurants, cafés, St. Nicholas market with lots of food stalls. The river is 5 minutes away on foot and the university area 10 minutes. To get to the bridge in Clifton the walk is longer, about 35 minutes but very doable and enjoyable throughout Bristol and the Clifton area. I would definitely recommend the hotel.

Everything was great. Just would have liked to know earlier that during breakfast it is possible to order for example poached eggs. I was only made aware of this because I saw other guests having some.

Great location in the centre, in an attractive old street, 15 mins walk from Bristol Temple Meads station, 10 to the lively river area and 5 to the covered markets. The staff were very helpful, going out of their way to help me store my bicycle in the basement carpark. My partner needed to work the day we checked out, and the setup was excellent for that, with good wifi and a comfortable hotdesk-style area with lots of plug sockets, tucked away just down from the bar. Great breakfast.

Nothing. I normally prefer small quirky hotels and this is a large, modern hotel - perfect for this occasion.

The Location of the hotel was perfect! I was getting married at a venue in St. Nicholas Market so was only a 5-10 minute walk to the venue. The room was lovely and the perfect size for getting ready, and very comfortable. I also would like to say a massive thank you to the member of staff that checked me in, he was very kind and as soon as I told him it was my wedding he changed my room, which made it 100 times easier to get to my hotel room (particularly when I was going out in my wedding dress and coming back in)

The lighting wasn't overly great when I was having my make-up done, and ended up having the have the desk light shone right in my face. My friend also went down to the reception on the day of the wedding and asked if it would be possible if they could supply us some robes (even if we had to pay for them) for us to get ready without having to sit in towels or get completely dressed before getting in to my dress and her bridesmaid dress. The staff of reception point blank an d rather rudely said 'No, they are for the executive suites only'. It didn't in anyway tarnish our 'getting ready' but it was slightly disappointing to be made to feel that because I didn't book a suite they looked down on us for even asking for that.

The staff are super friendly. I found them extremely professional. One of the female staff who was looking after the bar area, Tia, was so warm and friendly. She really helped me whilst going through an upsetting experience.

The bathroom smelt appalling. It needs a renovation. Cracked tiles and bad grouting. Television constantly went out. There was a bad reception in most of the rooms 😕 This was explained as a problem with the whole of the Clayton company across their different locations. I was given a breakfast as compensation. Breakfast had a good choice but unfortunately wasn't hot. Tepid. So, it's not a good compensation.

central location, clean, polite staff.

The only feature of any architectural merit is the beautiful entrance; the rest of surprisingly large hotel is totally clean and functional but sadly chain like. When we arrived late on a Friday evening the reception area smelt of stale cooking fat. Avoid the breakfast; it’s cheap for a reason! Bristol has lots of excellent cafes nearby and these are a much better bet.

Fantastic central location to explore Bristol on foot. Beautiful building, excellent room, we upgraded to an executive triple for me & 2 daughters with lots of space and the beds were so comfortable. My daughter had a birthday and they had decorated the room with rose petals and a gift of chocolates, which was a very special touch thank you.

The Google cast didn't work as Bristol doesn't have great reception in the old town, however not required as you are out most of the time. Reception offered to move us to see if a different room may be better but we decided it wasn't important. Great service though, thank you.

Staff were nice and hotell is lovely.

When we didn't ask for housekeeping we got disturbed 2x and the day we did as we didn't have tissues or toilet roll we came back in the late afternoon to find out that we still didn't have any. When we poped out later on we found there was a laundry bag with 1 toilet roll and extra coffee, teabags ect. We booked the breakfast without a problem so that was good. But was extremely disappointing as the hot food was cold and horrible so can tell its all been there for a while, was a big let down as we're not a continental type of people. So we had a small bit and then went out for something to eat later on. Was a waste of £12 tbh..