all great service stayed many times

as a b.i.c s trained cleaner.i felt that the housekeeping was not up to there usually l standed

The room was large and the bed was very comfortable. The bathroom was very clean and spacious. There were good blackout curtains and no noise from other rooms/corridors, so we were able to have a good night sleep. All the staff we interacted with were friendly, courteous, and helpful. The location was good and very close to the Beacon and theatres.

The car park on site must be booked before visiting, which was not something we were made aware of upon booking (nor within the multiple emails received offering upgrades.). This was frustrating and I think should have been made clear at the point of booking, as there was no available space for us to park during our stay. The room, although mostly clean, had a weird luggage seat (which looked reclaimed from an 80s bus), which had some ominous stains all over it. This was not a great look, and I would encourage the hotel to reupholster this 'feature'.

The location for Bristol city was great. Bed was big and comfy. It was very quiet. Good soundproofing. Staff were lovely, and happy to store our bags before check in. Lift quiet and quick. Room had fridge and complimentary water. Reception and bar downstairs was lovely.

Unfortunately there was a big wet patch on the carpet at the bathroom door we had room 1100. Not sure why or what it was. It would have been good to have been told about this before going to the room. Was worried it could be a leak or that when we checked out staff might think it was us. I did go to reception that night. And told staff again in the morning. The staff offered free breakfast which was a nice gesture. But it wasn’t something we wanted so we didn’t use it. The bathroom screen needs changed as it’s a bit mouldy and broken at the wall. Although rest was nice.

when we had issues which i will not go into the staff were incredibly helpful.

I have stayed here twice this year and received traffic penalty fines both times as coming by car north of Bristol the sat nav to Broad St or Marsh St sends you into bus lanes which is the ony way of getting to the hotel. You have to approach Marsh St from a different road which is Prince St. How would we ever know this. In future if you know a guest has booked the car park it would be helpful if you named the street to approach the hotel so as to avoid the over £200 in fines that i have incurred.

Well positioned for local bars and restaurants. Onsite parking for a small fee. Wonderful breakfast in the room. Great view of the harbour from the room I was in.

Bed wasn't the most comfortable and the pillows were too soft. Coffee machine and fridge were missing from my room but it was only an overnight stay so not really a problem. Lighting was okay in the bedroom but needs better lighting over the mirror in the bathroom. A walk in shower would be good too rather than a shower over the bath.

It was very central and easy to see the sites and good having a car parking space. The rooms were clean up to a point. The reception staff were really helpful. The stuff in the restaurant will also very helpful, but there was not enough.

They were not enough staff in the restaurant at breakfast and my friend is coeliac and can only have gluten-free. There was a gluten-free station but over the four days we were there sometimes it was totally empty. She had to ask for cereal which came in the bag from the box and was quite stale and also she had to ask for toast as well there was a definite shortage of plates and bowls and we had to ask every day for a bowl for cereal or a plate to put bread on. The butter knife had been used for the jam as well and it would’ve been better if the butter had been individually wrapped. My friend did have individually wrapped but as she was coeliac and I do not see why that could not have been the same for everybody.

I really appreciated the excellent location of the hotel, which made it convenient for getting around. The cleanliness of the property was also impressive.

I was disappointed with the room arrangement. Despite requesting and paying for an early check-in, the room was not ready upon my arrival, which was inconvenient. Additionally, there was no assistance provided for my luggage—I had to carry it myself, which is not what I expected from the level of service promised.

The room came with a harbour / city view from the floor to ceiling windows which was fabulous. The bed was massive, bigger than the super king one I have, and very comfy. It was quiet, there was a thermostat you could set on any temperature, gorgeous smelling toiletries, fluffy towels, dressing gowns and slippers alongside the regular items like kettle, safe etc. I booked a standard room so this was an unexpected upgrade which I'm very grateful for. I had a great sleep and would definitely book up a room in this hotel chain again. The shower had really good water pressure. I would recommend this hotel if you are staying in Bristol as it's so close to the big event venues. There's NCP car parking nearby too. Express checkout is really easy when you leave. Overall, this hotel stay was great.

There was nothing I didn't like!

The beds and the duvets and pillows are so comfortable, quite exceeded expectations there. Location is on point for many of the beautiful parts of Bristol - harbour walks to the main venues such as Bristol Beacon and the Hippodrome and the view from the 14th floor of the city was quite a spectacle. The staff are warm and helpful.

The bar is quite a bland area but I didn't visit the restaurant, so that could be better as a hang out area. I did not think the Halloween decor and design did any favours. It cheapens the Radisson brand unless you have a really good event designer and want to make a big feature of this seasonal celebration then I wouldn't bother with attempting it.

Its location to where I needed to be for an appointment. All staff were extremely helpful and polite. Any issues were immediately addressed and sorted. The restaurant breakfast was fully stocked and varied.

The lift lobbies were extremely hot when entering from corridors. The room lighting wasn’t great as no central large light, only ambient lamps. No plug socket by beds for phone charger. The tv was not tuned so couldn’t watch anything (plus the remote was temperamental- battery change probably due). Seating under tv shelf was unusable due to head banging if didn’t slouch to sit, so uncomfortable. Would have been better to have the table under the shelf and a corner seat in the tables original place. Plus the heavy curtains and nets were quite dirty, both also having a very large brownish stain on the them (looked like a coffee had been thrown across and down them) so not very pleasant to the eye.