Had a wonderful stay, sleep really well and view onto the beach and sea was spectacular from our room. Hugely dog-friendly place. Gavin and his team made it an incredible stay. Friendly, efficient, we left as friends. A real home from home. We came to North Wales to scatter my parents’ ashes, Gavin was aware of this and gave me some poppy seeds to scatter as well. What a touching and kind, thoughtful thing to do which I massively. Thank you. We’ll be back soon x

Room just needed a little TLC; new shower seal, the odd paint touch-ups, matching hangers maybe. None of this deflected from a fantastic stay though.

The location was great and just a short drive to get to see other areas. Evening food menu has good choices... I recommend the Gladstone burger, a fabulous looking beef burger really tasty too but a little expensive. A full Welsh breakfast in the morning was also delicious. Staff are friendly and polite Room has a mountain view ( but only if you stand on a chair to see out the window)

Room 3 problems..The TV is too high on the wall and cannot watch it properly. Plus, it is old and not modern. The bathroom has a few issues.....bath panel loose and comes away. Bath needs new sealant around it. Towel holder and rail both loose on wall. Toilet seat also loose. The two windows don't lock at all. The radiator doesn't work but there is an electric heater. The towel radiator in bathroom is old and rusty and needs replacing. The main ceiling light doesn't work. The mirror is on the wrong wall and should be on the wall by the dressing table. The bed mattress is too soft and not comfortable.

The Gladstone is a lovely place to stay if you're visiting Conwy. The pub side has plenty of space, a great selection of drinks, and a relaxed and welcoming atmosphere. The accommodation is really nice, with tastefully appointed rooms and good facilities. The breakfast was brilliant, and the views of the mountains and the bay were stunning. Although we didn't eat there that evening, the food we saw coming out to guests looked delicious. Also, Gavin, who welcomed us, was superb! We hadn't managed to find anywhere in Conwy on the day of our arrival (Saturday) with space for 2 people for dinner around 7.30pm. Gavin offered to try and sort something for us and went out of his way to call round a number of places and got us a booking at the castle hotel in the town, which was spot on. This personal touch on a busy Saturday was hugely appreciated. We are so glad we stayed - thank you for making our trip so good!

Nothing, this was a great place to stay and the staff were fantastic - nothing was too much trouble and I'd recommend the Galdstone as a lovely place to stay

We loved everything - from our first meeting with Gavin to our last goodbye with Gavin! Beautiful building, fabulous sea view, and four poster bed. The bar was full of locals, which was a good sign to us. We'd booked for dinner and it was delicious. Pan fried sea bass with a white wine sauce. Desserts, well. Hubby had a jaffa cake sundae, I had frozen cherry Eton mess. Superb. The room had a bath and a shower, so we were both happy. Breakast was perfect. A full Welsh breakfast. Tasty sausage, fresh mushrooms and gorgeous black pudding. All of the staff were very friendly and efficient. Gavin does a great front of house job, and I believe the fabulous chef is his husband. An excellent team altogether. We'll definitely be going back.

One night wasn't enough!

This adorable inn had fantastic, helpful staff, beautiful views and was a great location for exploring several areas on our itinerary in North Wales. The pub had great outdoor seating. The included breakfast was incredible and we enjoyed our dinner in the restaurant there as well - we were lucky enough to be there for steak night! The staff were amazing - from suggestions for off-the-beaten-path dinner locales, directions for our hikes and helping us move rooms after a plumbing issue, I couldn't have asked for better!

Great location for reaching the places on our itinerary (Penrhyn Castle, Snowdon, Bodnant Gardens). A very welcoming establishment. Wonderful view from our room across Conwy Bay towards Anglesey and Puffin Island (we were blessed with the best weather). Fine ales available in the bar. Good food. Staff provided tourist information that made us wish we had more time to explore.

Nothing comes to mind

The staff at the Gladstone were very friendly, it has a great location with absolutely stunning views across the beach. The rooms were very large for the price and the bed was super comfy. The breakfast was really tasty and we had dinner on our second evening which was also very good. Best yet it's dog friendly.

The shower was very powerful but you had to turn the taps to just the right place to get the right temperature.

We really enjoyed our stay here. Very friendly hosts and the tasty breakfasts really made it for us! Also nice to stay somewhere that was positive about dogs (properly dog friendly-not just dog tolerant). Handy to have the bar downstairs in the evenings. Handy location with lots within easy driving distance-we were able to cover Anglesey, Snowdonia and the coast (Llandudno/conwy easily.

Some of the rooms could benefit from a bit of updating. Wouldn’t stop us from staying there again though.

We liked the friendly and helpful nature of the staff. The view from our room was stunning - we looked out over the sea to Anglesey. The dinner was very good and well presented. A wide choice of options was available at breakfast.

Not really a "didn't like" but you should be aware that the Gladstone is close to the very busy A55. If, like us, you sleep with windows open and live in a quiet location, you should be aware that there will be some traffic noise.

Pleasant room with nice aspect. Tea and coffee facilities. Plenty of power sockets. Parking no problem. Comfortable bed. Food was high quality and good value. Drinks not too expensive for a hotel.

WIFi wasn't working but luckily 4g signal good. Shower was a bit of a challenge. Simple mixer so took a few gallons to set a stable temperature. Wish hotels would fit thermostatic valves! Would save a lot of water.